%PDF-1.4 % 1 0 obj <>stream JFIF``ExifII*C    $.' ",#(7),01444'9=82<.342C  2!!22222222222222222222222222222222222222222222222222S" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?gBGBkQQ(((((((((((((((((((((((((((((((XRA5,˛rSGQGiy >d-\EXeN(!g!T OJl2𤱜 \޷4hQ6? lz0Bv,(((((((((|?x:(tEZu[J{U*(((((((((((((((((((((((((((((((((U'Oα R$b;8((((((((((?gUN|J((((((((((((((((((((((((((((((((((((((((((((|?x:(tEOw?ZJUh((((((((((((((((((((((((((((((((((((((((((((?6!ΫUFQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEQEGtQΊB?տQ@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@Q@tEP endstream endobj 2 0 obj <>stream JFIFC     C   rc" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?㟈3[/a}5>UHA q%}0WG#J'sZL58QSVI /4j]UFI51.χOq myr=鶖캕QW%x-0x"K[v^khQܓls^Fђ#4&)VY^(QEQEQEQEQEQEQV,4V+[+io.`v'rM{|j\Y=cڟRin*ץCQi-Ezd {S~i-B>Q|s^K,oe( 9&tRJJKmQL((((RW{g u魥@ʖlU8m-ٕJ[I/Wcme̓Hrx3R~,uv7y͂j2Xm ֧M9%~(o-+m! X\*f ((Kg{F7~Z RbYgPa|Џ~o Mᮽqi6w/cKd`9U͏UR=ҿmO|>mL^lQH t0=WcjF<1wgN^Oz/CWzh-߇|C.|KnۜNSt5_쉢/ iXKv?W-1~铵aqͼ7F [_/[8#JV2\i6z B|w~gӕKtע~ϟdgDݭۗb?u R+QVhH]j.oo%vE\c1ဩ1GGT›_ i?>ҡ$,5],'2w)S8_Q_G¿ ;axzmՊȉ>WGR\TĬ."'5>º/$x oHJGHﭒeC 085Ϗgo!L4l[xóJ0psu9]^%ծdM(ciYLn]+aocFgl!BѶ既ɑJ?q*'9M.ѤsC ,V&ߖ£)vdsR~<tt{S\:NmObm$wwION kLk ~ HndLlˏlQ{Z*Ρjnmu-:n!ou$˭ϱRRW[nx/i^ѠN\-t'I:? e }o㦯\(siN>첺xjdSg?<5JW>e~>_K_Q>m9v<וH6v6麗Z)%Xmf5-yt:fWqA*P+2ygLshoMG_(ot~XGnSz*ʧA'h?|9}z /ǖљa/ϕ(W 9Րe9vOZ;O[\,Bf;2~J<4g? f M+ٯtilebF pAC^rx:~3@w1ߢѬ3džx_Zdm.7gm2żvu,:k]TWmOº0})ƿR|-5 :y1JRqU)reG.mR+(s amY%[k8V$\T־c_AJ4OkZ KK>C0İrL96ʉYu\~T k\gxOm!i4p@*0v>>~ҞL٩ډ5*"M˕pan=EO}Q>"}@>i襯/xz xUk2[9qrHT{|$ KJC: w!i^'19']Ww_)/¯96ea%Դ8LQ2.%_&%daG8گ_ <gƗm"^9aFFCd'UxXVrz~^.4Ix=F 9dO$g ~C|#\t(@Y;էOZ|?}z孮C/ud]z9x?Gi΍kX68ʸt ȹÕ jj\{ZߦwVJ0})FHWOs8g?߆[^-gRRmB9]<ߙ, S`ǮkIKLΞYITݒ?(U|qx㇊5Oa6V@Db>b ʪQN3jQE3S%ѭ^m?ګ¢%\)?h`H%ѭT#}C^'ҵ&smi)uo'>W ~捾~~~_#RZ11#9q+nt~ c;u+#[V%`'\-+G.kz}֍3VvxꬮYIn|6ARˣS|;5}αZw2ăRkҾ"~o/RC^|zcʏ_Ꮝ,|_RUӜOai})%O!qW~_Mڎit۽0 L6;tScuիa1SOw?߈>(<9a6^ =II$5)״{E!mLFXp29ž*w5Vћ^gR<6{}(g߉hx^[ZHڦg1Y.lldo wq3汖iWX`S_z~_?  v߁?T<_` `"y0$JiXib(vU/ -^gM/X_?ɸn?B-4:XmllT"\$vS?9ZHu 붦8t*{k  ߀x|-#KAvѴhX|fxia+잉_πy 2lzj_ sNuwskQܖg5O Z\uY(-ڿf}po? ti/s?xPg5=sUϩjOws# nwb3__Ii?Yv) >dqai.#Ro& efOk7D(?|g?' ?ǷfM"K.+ )5O.!O '_A}ZoXOJň0sNrRI# 6#Qm=5ϱ/z脫߳7UK֍,5G45F%}P{fFq c<߳Y:WE-x^xIi  C?@6ҽc3*~YTRz[8|4/>!GF'a|6;c-3ᮅii0z|Jҫ c3u~Ox.⿈o+󵫫kyrŹ{c ~ݫ}4ORWðtW]|>ѯ|K`啌tSXx?~iQ>/U<e>/!HAڛ>WH<-Yg5)N:G9+X($C?kW9]ď(~'j*c:_};⟅zׄPQȝv}"cf>5T [}pg|K]xŐtO jڼd= |Ë>& ?S>%/m/>ԑM|>;׮ujw:tۦ7O@:T } oz)!~+a0xL2 _3_ž,| sCLլe[[3Gb }*׏--o 蚽 җ $g_QCb\e+I|L+|It둨[~w:vHuX2ǵl|H|B]gz|*fnmnE # #ex%jK/ٮꚷ,۝F[JO" +E"hſ^'Ӵ{f\2ǻۻv?qqw7x,;. u |k_\pdïW E=R*jgGVHt+ېiXC]ז|k&en4VZHVWO,G\H)+QV{EPy㏍ jΒCMOʷNdgW~x"ռ-'hL徣yWT71o4~yk7E= ۥǸ~? j?x"|%X(} ׭K k7p$7B(nX{T8Bݎ ]:~٨m^~eFDڄ^f#F{.{jn=CA$sTgWRIPta2rchgh_NJ5m)_Ӯ>C:כ$%$].KbwM<&\ F8q_7G$WCeAӍ%gju}zRHђ w=^GCkMaEsd䈤R 9xuj:`hp[.>G6IkZ7qX9۟5|,T[_+i%k׾{z9;ܡT~\2{q_1K+:j1Y>5A񆭧inzϏKT(|3g+I|Q4+M* o[#=F:_#YiZMSc; B @D}ݤE@O"QٛU+F5b=7SKխZkyuK)5?িYWB*s4!HX7g_"MFX|SAIo!Gm:iZƓxF"W `o ᏾=5-ŊaQAI#i/i6Ƒzl%Vrl1A 9g?.K+n)is!zڹ Rm[#.#GG֋)_4si98?Z{GW-8 ?2we굽?ƾ0o [z6Msq'Usǀ=H-xψ72rLǦbH8wE__O<+ ne+SP8WTSg/u04VӲAEVQ@ď(~'jp>G?NFz?m(>$~^ /!Y\FqipGpJ'h'rJhaYmG߱xo>/&YkWzy18Fk>&~mCYYQɧoʤw9.Ϟ2/j-$_0R5k,l4m&KJueAG4KmGok|m< cRQ>00lS{%?+hK/߲Lj5?Fll<wr*ۋ}kj&Ɨi_xZ\Awl,VeQۿbs؃Qu<GQRA>ipj|5_B&-煲7J&Y>'~ G}KL𷅬UsӷA; |^Eдlu SקnGB5xKh;ZU9ؿ</:+kZK'r+Bk/x\𶩷MHXF58~e#޳+ZKkP]|QS[4.!xjrs8-y?0>-~" WN\iͼ$fS#ruC?TLFp|~梑bL>]J=ےVKv~PQ_z&xTB-CcTz}xoE>OZdmww^XF]-F T.. *^m̴?8MWS,3H|ۗH"PZIz;_op|%k{;]6rXDu?f{p}SN}j5~mG8ҒrKV~D_~Oi^5~ijW _־Nb[Z|2lyV]Vzs8焪&sas55HJJ<Ꮔmi)aqxh‚J I5sF|h5N]HX-Bt:ƾ~sm :TZƒ}ĦfeRӕ P/:. zV 1hWb:¥}Sb?7~ k~ Yx[yA\Vo@r@_ E:F ֯ .}n>?Uj'glT? h]3NtFH$cva`_~؟o.5os ƞXn a݀A#9ITMٜL N.{)u>?7FE`x"{YXm  yFi RIuJ I7+1uל`O8|xЬ?#h dXo"z\ y}+LsVQ>=k>҇|G[vfTRNW=}DRm[~WAN( (:?POa;NmJO4_…?W|H ֣ǎ/BFWivz6Ӓ،k;^(]nַ,n# ¿+'+vn5'r&.qƿ3>.7(/7)]=<_oum:$꽄?}:Vp[xXHO $y5u2Em$2X¶|U_x~!е 81j `3_pO/?|W"I.=&U;~ʨ _R4jڬOc]Dn]ݟ]M}ׯ8apU/Ozo OI'&-LΑevq_RN% )hE̖ghh 2dtJ;Oϊv h:MVeY4gs>|jE?mOIpnTa)mrG<;;Y,%eATYr;t^o,>%𾿬xfo!_L+mozu?eϏ._:9n&PVx\w98ӟO5t$gZ+p ZQ-o_G}{h4mGoدOk_|)񗈵kg AnK#jf=L2gZhN/VZqcųytQWȟ? Hiv&/庄̭M{MҺ y}&K]OJ;T}}h]i6s$!<{Rp˱beZY7/N~w_W_U7\WʿL9O!_UV߼=c$?MqToNw ;;o~1INu(=2fvJ*Z^xDKe|,7þ@ֺO%/[ )|S Ʉr`p&=7Cd|^42SU d3Hی▊z)=eo?6 M[4wYjz|4Rq<_cSᔶk {J4N3.-%[ƶZ׆5 hI(kCT ~`ܳz+#3:[}md)$QߞO*ǵoAqJXE xfRtg $MoC/yi%? 5},[#iӟįkK:FZ)V2Z]<24sG ut8`A_.t4䓎:}X>Im]\\-Ckj:j: Q@ď(~'j+ҿh߇Z/+Y-|HɄr"ךF%ҌG|q>R_xSS#:uﵸA|1ik$O .}:Yzt}2k~N ~/)ceZ}~x Ӻ6]jיD>'^+yujW6Ƥm:G ?SqTPV+`_5Y" *Dlqԭj:/n@zm)nubpt1$~j-57j{a?|E~~:mrb<08tlMGvfyA#d $*~kxG][Z>>+v68_|Gs_ ¸:Ο5'B}nsJ-YىعƥxmZg ?+#qH|ݻ M?J-cV"-p*x-wkh'x7į_Qoorwgp+}k 5 i?i{_;w;7!M?=kbՙ#-#ZPWݟQۙ} t>|6߅Óce/ؠns>54/EC~M>5%05f7n-8q m=,g ioob1ZSV'TkF].އ}c_gGb+ljbg_T#­g º:=Z}k^Wcvϳ>58g_-iBX^1]en^lO| \q Ɵtk]Ś\~3"k|{ެk*(qOB6.ZKo/鬟Vo 7E=U1Z Wߴ__χllnx=vIp>_e=+*T"80 5R=VmfExO\4{ٴNQ= B } zlV6ZN}ݣ*TJjEKsq,D/oGviVtj78R"LUW?gs_BuL-|=DAoryv>l.MRww7ogo˵i>|scLW~՟?4?8-58O;*m&?g9ӚNU{U25\DqS{]bV/&+IVX.0A*=>+/boб9tOE|#E"~x ե7rޑXPW?h~^ ]G: ud{$^y"0e8< BϾ=ŏQeleO؄O"ݞ{+[wAg1JuSqMݛR7vw}5aYO}V 'KH|ݻM?+T ^_(Domkht;?6*@(iyc~״ I.|eR3t8=z+?i $[5~~|O uNե$֑r>`v{lȵ_MW/Sr/5}oZ/&)B-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏4¾ Z?EE-B֏5_x6H鰰ϯ+Eb?/C[DT*xQEHn[ endstream endobj 7 0 obj <>stream 0 J q 538.5 0 0 61.5 28.35 14.2 cm /img0 Do Q 0.75294 0.75294 0.75294 RG 94.5 w 22.95 766.4 m 561.53 766.4 l S 0.001 w q 170.25 0 0 54.75 28.35 750.9 cm /img1 Do Q /F1 28 Tf 0 0 0 rg BT 1 0 0 1 147.05 643.14 Tm (.H\\LQVSHFWLRQUHSRUW)Tj ET 20.58 w 27.33 599.07 m 557.15 599.07 l S 0.001 w /F2 24 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 551.37 Tm (Care homes for older people)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 6 Tf BT 1 0 0 1 28.35 540.33 Tm ()Tj ET /F1 6 Tf BT 1 0 0 1 28.35 533.09 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 519.31 m 160.38 519.31 l S 0.001 w 1 1 1 RG 20.58 w 162.63 519.31 m 563.65 519.31 l S 0.001 w 0.95294 0.95294 0.95294 RG 73.32 w 31.2 470.11 m 160.38 470.11 l S 0.001 w 1 1 1 RG 73.32 w 162.63 470.11 m 563.65 470.11 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 507.9 m 565.85 507.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 530.73 m 565.85 530.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 507.9 m 565.85 507.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 432.33 m 565.85 432.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 531.8 m 30.07 431.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 161.5 531.8 m 161.5 431.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 531.8 m 564.78 431.25 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 514.54 Tm (Name:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 165.48 514.54 Tm (Romford Care Centre)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 491.71 Tm (Address:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 165.48 491.71 Tm (107 Neave Crescent )Tj ET /F2 12 Tf BT 1 0 0 1 291.27 491.71 Tm (Harold Hill)Tj ET /F2 12 Tf BT 1 0 0 1 165.48 474.13 Tm (Romford)Tj ET /F2 12 Tf BT 1 0 0 1 165.48 456.55 Tm (Essex)Tj ET /F2 12 Tf BT 1 0 0 1 165.48 438.97 Tm (RM3 8HW)Tj ET /F3 10 Tf BT 1 0 0 1 28.35 420.07 Tm ()Tj ET /F3 10 Tf BT 1 0 0 1 28.35 403.07 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 383.54 m 358.95 383.54 l S 0.001 w 1 1 1 RG 20.58 w 361.2 383.54 m 565.9 383.54 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 394.95 m 568.1 394.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 372.12 m 568.1 372.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 396.03 m 30.07 371.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 360.07 396.03 m 360.07 371.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 396.03 m 567.02 371.05 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 378.77 Tm (The quality rating for this )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 191.92 378.77 Tm (care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 255.59 378.77 Tm ( is:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 386.8 378.77 Tm (one star adequate service)Tj ET /F3 10 Tf BT 1 0 0 1 28.35 359.87 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 340.81 Tm (A quality rating is our assessment of how well a care home)Tj ET /F2 12 Tf BT 1 0 0 1 389.13 340.81 Tm (is meeting the needs of the )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 323.81 Tm (people who use it.)Tj ET /F2 12 Tf BT 1 0 0 1 138.93 323.81 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 147.37 323.81 Tm (We give a quality rating following a full review of the service.)Tj ET /F2 12 Tf BT 1 0 0 1 517.67 323.81 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 526.12 323.81 Tm (We )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 306.81 Tm (call this full review a key inspection.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 289.81 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 272.33 m 315.25 272.33 l S 0.001 w 20.58 w 317.5 272.33 m 565.9 272.33 l S 0.001 w 1 1 1 RG 20.58 w 317.5 249.5 m 346.55 249.5 l S 0.001 w 20.58 w 348.8 249.5 m 377.9 249.5 l S 0.001 w 20.58 w 380.15 249.5 m 409.2 249.5 l S 0.001 w 20.58 w 411.45 249.5 m 440.55 249.5 l S 0.001 w 20.58 w 442.8 249.5 m 471.9 249.5 l S 0.001 w 20.58 w 474.15 249.5 m 503.2 249.5 l S 0.001 w 20.58 w 505.45 249.5 m 534.55 249.5 l S 0.001 w 20.58 w 536.8 249.5 m 565.9 249.5 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 260.92 m 568.1 260.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 283.75 m 568.1 283.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 260.92 m 568.1 260.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 238.09 m 568.1 238.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 284.82 m 30.07 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 284.82 m 316.37 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 261.99 m 347.67 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 261.99 m 379.02 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 261.99 m 410.32 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 261.99 m 441.67 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 261.99 m 473.02 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 261.99 m 504.32 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 261.99 m 535.67 237.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 284.82 m 567.02 237.01 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 267.56 Tm (Lead inspector:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 320.35 267.56 Tm (Date:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 244.73 Tm (Sandra Parnell-Hopkinson)Tj ET /F2 12 Tf BT 1 0 0 1 329.63 244.73 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 360.95 244.73 Tm (9)Tj ET /F2 12 Tf BT 1 0 0 1 392.28 244.73 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 423.61 244.73 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 454.95 244.73 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 486.28 244.73 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 517.6 244.73 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 548.96 244.73 Tm (9)Tj ET /F3 10 Tf BT 1 0 0 1 28.35 225.83 Tm ()Tj ET /F3 10 Tf BT 1 0 0 1 28.35 208.83 Tm ()Tj ET /F1 10 Tf BT 1 0 0 1 297.64 191.83 Tm ()Tj ET /F1 10 Tf BT 1 0 0 1 297.64 179.76 Tm ()Tj ET /F1 10 Tf BT 1 0 0 1 297.64 167.7 Tm ()Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 595 842]>> endobj 10 0 obj <>stream 0 J 0.8 0.8 0.8 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 485.42 30.79 Tm (Page)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 515.95 30.79 Tm (2)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 523.58 30.79 Tm ( of )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 541.88 30.79 Tm (30)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F1 10 Tf BT 1 0 0 1 297.64 803.65 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 787.03 Tm (This is a review of quality of outcomes that people experience in this )Tj ET /F2 12 Tf BT 1 0 0 1 448.39 787.03 Tm (care home. We )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 769.53 Tm (believe high quality care should)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 749.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 749.53 Tm (Be safe)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 733.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 733.53 Tm (Have the right outcomes, including clinical outcomes)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 717.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 717.53 Tm (Be a good experience for the people that use it)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 701.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 701.53 Tm (Help prevent illness, and promote healthy, independent living)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 685.53 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 685.53 Tm (Be available to those who need it when they need it.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 651.03 Tm (The first part of the review gives the overall quality rating for the )Tj ET /F2 12 Tf BT 1 0 0 1 427.6 651.03 Tm (care home:)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 631.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 631.04 Tm (3 stars - excellent)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 615.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 615.04 Tm (2 stars - good)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 599.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 599.04 Tm (1 star - adequate)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 583.04 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 583.04 Tm (0 star - poor)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 551.04 Tm (There is also a bar chart that gives a quick way of seeing the quality of care that the )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 534.04 Tm (home provides under key areas that matter to people.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 500.04 Tm (There is a summary of what we think this service does well, what they have improved )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 483.04 Tm (on and, where it applies, what they need to do better.)Tj ET /F2 12 Tf BT 1 0 0 1 364.74 483.04 Tm (We use the national minimum )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 466.04 Tm (standards to describe the outcomes that people should experience.)Tj ET /F2 12 Tf BT 1 0 0 1 443.2 466.04 Tm (National minimum )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 449.04 Tm (standards are written by the Department of Health for each type of care service.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 409.54 Tm (After the summary there is more detail about our findings. The following table explains )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 392.05 Tm (what you will see under each outcome area.)Tj ET [] 0 d 0.5 w 0 0 0 RG 22.69 383.86 m 572.15 383.86 l S 0.001 w [] 0 d [] 0 d 0.5 w 22.69 50.22 m 572.15 50.22 l S 0.001 w [] 0 d [] 0 d 0.5 w 22.7 383.86 m 22.7 50.22 l S 0.001 w [] 0 d [] 0 d 0.5 w 572.15 383.86 m 572.15 50.22 l S 0.001 w [] 0 d /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 370.56 Tm (Outcome area \(for example )Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 173.59 370.56 Tm (Choice of home\))Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 340.26 Tm (These are the outcomes that people )Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 216.34 340.26 Tm (staying in care homes should experience.)Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 435.79 340.26 Tm (They reflect the things )Tj ET 0 0 0 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 328.11 Tm (that people have said are important to them:)Tj ET 0 0 0 RG 0.001 w 0 Tr 1 0.9451 0.76078 RG 82.23 w 30.6 263.37 m 562.45 263.37 l S 0.001 w 0.95294 0.95294 0.95294 RG 39.99 w 29.47 285.61 m 563.57 285.61 l S 0.001 w 1 1 1 RG 39.99 w 29.47 243.37 m 563.57 243.37 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 27.27 264.49 m 565.77 264.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 306.73 m 565.77 306.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 264.49 m 565.77 264.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 222.25 m 565.77 222.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.35 307.81 m 28.35 221.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.7 307.81 m 564.7 221.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.87 291.05 Tm (This box tells you the outcomes that we will always inspect against when we do a key )Tj ET /F2 12 Tf BT 1 0 0 1 34.87 273.55 Tm (inspection)Tj ET /F2 10 Tf BT 1 0 0 1 95.78 273.55 Tm (.)Tj ET /F2 12 Tf BT 1 0 0 1 34.87 248.81 Tm (This box tells you any additional outcomes that we may inspect against when we do a )Tj ET /F2 12 Tf BT 1 0 0 1 34.87 231.31 Tm (key inspection.)Tj ET /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 191.8 Tm (This is what people )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 131.32 191.8 Tm (staying in this care home experience:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 28.35 154.64 Tm (Judgement:)Tj ET 1 0.9451 0.76078 RG 39.99 w 30.6 123.34 m 562.45 123.34 l S 0.001 w 1 1 1 RG 39.99 w 29.47 124.46 m 563.57 124.46 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 27.27 145.58 m 565.77 145.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 103.34 m 565.77 103.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.35 146.66 m 28.35 102.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.7 146.66 m 564.7 102.26 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.87 129.9 Tm (This box tells you our opinion of what we have looked at in this outcome area.)Tj ET /F2 12 Tf BT 1 0 0 1 517.79 129.9 Tm (We )Tj ET /F2 12 Tf BT 1 0 0 1 34.87 112.4 Tm (will say whether it is excellent, good, adequate or poor.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 86.53 Tm (Evidence:)Tj ET 1 0.9451 0.76078 RG 22.5 w 30.6 63.97 m 562.45 63.97 l S 0.001 w 1 1 1 RG 22.5 w 29.47 65.1 m 563.57 65.1 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 27.27 77.47 m 565.77 77.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.27 52.72 m 565.77 52.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.35 78.55 m 28.35 51.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.7 78.55 m 564.7 51.65 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.87 61.78 Tm (This box describes the information we used to come to our judgement.)Tj ET endstream endobj 11 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 12 0 obj<>>> endobj 13 0 obj <>stream 0 J 0.8 0.8 0.8 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 485.42 30.79 Tm (Page)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 515.95 30.79 Tm (3)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 523.58 30.79 Tm ( of )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 541.88 30.79 Tm (30)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 28.35 779.1 Tm (We review the quality of the service against outcomes from the National Minimum )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 762.1 Tm (Standards \(NMS\).)Tj ET /F2 12 Tf BT 1 0 0 1 144.87 762.1 Tm (Those standards are written by the Department of Health for each )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 745.1 Tm (type of care service.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 705.6 Tm (Copies of the)Tj ET /F2 12 Tf BT 1 0 0 1 111.71 705.6 Tm (National Minimum Standards )Tj ET /F2 12 Tf BT 1 0 0 1 290.49 705.6 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 302.34 705.6 Tm (Care Homes for Older People)Tj ET /F2 12 Tf BT 1 0 0 1 477.18 705.6 Tm ( can be found )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 688.11 Tm (at www.dh.gov.uk or bought from The Stationery Office \(TSO\) PO Box 29, St Crispins, )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 670.61 Tm (Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 653.11 Tm (Stationery Office is also available: )Tj ET /F2 12 Tf 0 0 1 rg BT 1 0 0 1 238.73 653.11 Tm (www.tso.co.uk/bookshop)Tj ET /F2 12 Tf 0 0 0 rg BT 1 0 0 1 28.35 613.12 Tm (The mission of the Care Quality Commission is to make care better for people by:)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 596.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 596.12 Tm (Regulating health and adult social care services to ensure quality and safety )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 580.12 Tm (standards, drive improvement and stamp out bad practice)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 564.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 564.12 Tm (Protecting the rights of people who use services, particularly the most )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 548.12 Tm (vulnerable and those detained under the Mental Health Act 1983)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 532.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 532.12 Tm (Providing accessible, trustworthy information on the quality of care and )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 516.12 Tm (services so people can make better decisions about their care and so that )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 500.12 Tm (commissioners and providers of services can improve services.)Tj ET /F4 12 Tf BT 1 0 0 1 85.05 484.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 100.35 484.12 Tm (Providing independent public accountability on how commissioners and )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 468.12 Tm (providers of services are improving the quality of care and providing value )Tj ET /F2 12 Tf BT 1 0 0 1 99.25 452.12 Tm (for money.)Tj ET /F1 14 Tf BT 1 0 0 1 28.35 390.28 Tm (5HDGHU,QIRUPDWLRQ)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 28.35 368.85 m 224.05 368.85 l S 0.001 w 1 1 1 RG 20.58 w 226.3 368.85 m 567 368.85 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 346.02 m 224.05 346.02 l S 0.001 w 1 1 1 RG 20.58 w 226.3 346.02 m 567 346.02 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 323.19 m 224.05 323.19 l S 0.001 w 1 1 1 RG 20.58 w 226.3 323.19 m 567 323.19 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 300.36 m 224.05 300.36 l S 0.001 w 1 1 1 RG 20.58 w 226.3 300.36 m 567 300.36 l S 0.001 w 0.95294 0.95294 0.95294 RG 137.22 w 28.35 219.21 m 224.05 219.21 l S 0.001 w 1 1 1 RG 137.22 w 226.3 219.21 m 567 219.21 l S 0.001 w 0.95294 0.95294 0.95294 RG 38.16 w 28.35 129.27 m 224.05 129.27 l S 0.001 w 1 1 1 RG 38.16 w 226.3 129.27 m 567 129.27 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 357.43 m 569.2 357.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 334.6 m 569.2 334.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 311.77 m 569.2 311.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 288.94 m 569.2 288.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 149.47 m 569.2 149.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 380.26 m 569.2 380.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 357.43 m 569.2 357.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 334.6 m 569.2 334.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 311.77 m 569.2 311.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 288.94 m 569.2 288.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 149.47 m 569.2 149.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 109.06 m 569.2 109.06 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 381.34 m 27.22 107.99 l S 0.001 w [] 0 d [] 0 d 2.25 w 225.17 381.34 m 225.17 107.99 l S 0.001 w [] 0 d [] 0 d 2.25 w 568.12 381.34 m 568.12 107.99 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 31.2 364.08 Tm (Document Purpose)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 364.08 Tm (Inspection report)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 341.25 Tm (Author)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 341.25 Tm (Care Quality Commission)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 318.42 Tm (Audience)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 318.42 Tm (General public)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 295.59 Tm (Further copies from)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 295.59 Tm (0870 240 7535 \(telephone order line\))Tj ET /F2 12 Tf BT 1 0 0 1 31.2 272.76 Tm (Copyright)Tj ET /F2 12 Tf BT 1 0 0 1 229.15 272.76 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 258.18 Tm (This publication may be reproduced in whole or in part, )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 243.6 Tm (free of charge, in any format or medium provided that )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 229.02 Tm (it is not used for commercial gain. This consent is )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 214.44 Tm (subject to the material being reproduced accurately )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 199.86 Tm (and on proviso that it is not used in a derogatory )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 185.28 Tm (manner or misleading context. The material should be )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 170.7 Tm (acknowledged as CQC copyright, with the title and date )Tj ET /F2 12 Tf BT 1 0 0 1 229.15 156.12 Tm (of publication of the document specified.)Tj ET /F2 12 Tf BT 1 0 0 1 31.2 133.29 Tm (Internet address)Tj ET /F2 12 Tf 1 0 0 rg BT 1 0 0 1 229.15 133.29 Tm (www.cqc.org.uk)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 15 0 obj <>stream 0 J 0.8 0.8 0.8 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 485.42 30.79 Tm (Page)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 515.95 30.79 Tm (4)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 523.58 30.79 Tm ( of )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 541.88 30.79 Tm (30)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F1 14 Tf BT 1 0 0 1 28.35 795.65 Tm (,QIRUPDWLRQDERXWWKHFDUHKRPH)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 774.22 m 267.95 774.22 l S 0.001 w 1 1 1 RG 20.58 w 270.2 774.22 m 565.65 774.22 l S 0.001 w 0.95294 0.95294 0.95294 RG 73.32 w 31.2 725.02 m 267.95 725.02 l S 0.001 w 1 1 1 RG 73.32 w 270.2 725.02 m 565.65 725.02 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 675.82 m 267.95 675.82 l S 0.001 w 1 1 1 RG 20.58 w 270.2 675.82 m 565.65 675.82 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 652.99 m 267.95 652.99 l S 0.001 w 1 1 1 RG 20.58 w 270.2 652.99 m 565.65 652.99 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 630.16 m 267.95 630.16 l S 0.001 w 1 1 1 RG 20.58 w 270.2 630.16 m 565.65 630.16 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 607.33 m 267.95 607.33 l S 0.001 w 1 1 1 RG 20.58 w 270.2 607.33 m 565.65 607.33 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 762.8 m 567.85 762.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 687.23 m 567.85 687.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 664.4 m 567.85 664.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 641.57 m 567.85 641.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 618.74 m 567.85 618.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 785.63 m 567.85 785.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 762.8 m 567.85 762.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 687.23 m 567.85 687.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 664.4 m 567.85 664.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 641.57 m 567.85 641.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 618.74 m 567.85 618.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 595.91 m 567.85 595.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 786.71 m 30.07 594.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 269.07 786.71 m 269.07 594.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.77 786.71 m 566.77 594.84 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 769.45 Tm (Name of care home:)Tj ET /F2 12 Tf BT 1 0 0 1 273.05 769.45 Tm (Romford Care Centre)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 746.62 Tm (Address:)Tj ET /F2 12 Tf BT 1 0 0 1 273.05 746.62 Tm (107 Neave Crescent )Tj ET /F2 12 Tf BT 1 0 0 1 398.84 746.62 Tm (Harold Hill)Tj ET /F2 12 Tf BT 1 0 0 1 273.05 729.04 Tm (Romford)Tj ET /F2 12 Tf BT 1 0 0 1 273.05 711.46 Tm (Essex)Tj ET /F2 12 Tf BT 1 0 0 1 273.05 693.88 Tm (RM3 8HW)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 671.05 Tm (Telephone number:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 648.22 Tm (Fax number:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 625.39 Tm (Email address:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 602.56 Tm (Provider web address:)Tj ET /F2 10 Tf BT 1 0 0 1 28.35 583.61 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 111.9 w 32.32 517.34 m 564.77 517.34 l S 0.001 w 1 1 1 RG 20.58 w 355.5 564.12 m 565.9 564.12 l S 0.001 w 20.58 w 31.2 518.46 m 565.9 518.46 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 495.63 m 353.25 495.63 l S 0.001 w 1 1 1 RG 20.58 w 355.5 495.63 m 565.9 495.63 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 472.8 m 353.25 472.8 l S 0.001 w 1 1 1 RG 20.58 w 355.5 472.8 m 565.9 472.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 552.71 m 568.1 552.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 529.88 m 567.8 529.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 507.05 m 568.1 507.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 576.61 m 354.37 551.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 484.22 m 568.1 484.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 575.54 m 568.1 575.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 552.71 m 567.8 552.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 529.88 m 568.1 529.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 507.05 m 568.1 507.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 484.22 m 568.1 484.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 461.39 m 568.1 461.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 576.61 m 30.07 460.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 508.12 m 354.37 460.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 576.61 m 567.02 460.31 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 559.35 Tm (Name of registered provider\(s\):)Tj ET /F2 12 Tf BT 1 0 0 1 355.5 559.35 Tm (Ranc Care Homes Ltd)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 536.52 Tm (Name of registered manager \(if applicable\))Tj ET /F2 12 Tf BT 1 0 0 1 34.05 513.69 Tm (Mrs )Tj ET /F2 12 Tf BT 1 0 0 1 59.76 513.69 Tm (Wendy )Tj ET /F2 12 Tf BT 1 0 0 1 105.18 513.69 Tm (Pike)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 490.86 Tm (Type of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 490.86 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 468.03 Tm (Number of places registered:)Tj ET /F2 12 Tf BT 1 0 0 1 358.35 468.03 Tm (114)Tj ET /F2 10 Tf BT 1 0 0 1 28.35 449.09 Tm ()Tj ET /F2 10 Tf BT 1 0 0 1 28.35 432.09 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 63.99 w 32.32 389.77 m 564.47 389.77 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 401.18 m 567.8 401.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 424.01 m 567.8 424.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 401.18 m 567.8 401.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 357.77 m 567.8 357.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 425.09 m 30.07 356.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 402.26 m 298.32 356.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 425.09 m 566.72 356.7 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 407.83 Tm (Conditions of registration:)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 385 Tm (Category\(ies\) :)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 385 Tm (Number of places \(if applicable\):)Tj ET /F2 12 Tf BT 1 0 0 1 302.3 364.42 Tm (Under 65)Tj ET /F2 12 Tf BT 1 0 0 1 435.37 364.42 Tm (Over 65)Tj ET 1 1 1 RG 20.58 w 31.2 342.98 m 297.3 342.98 l S 0.001 w 20.58 w 299.55 342.98 m 431.45 342.98 l S 0.001 w 20.58 w 433.7 342.98 m 565.6 342.98 l S 0.001 w 20.58 w 31.2 320.15 m 297.3 320.15 l S 0.001 w 20.58 w 299.55 320.15 m 431.45 320.15 l S 0.001 w 20.58 w 433.7 320.15 m 565.6 320.15 l S 0.001 w 35.16 w 31.2 290.03 m 297.3 290.03 l S 0.001 w 35.16 w 299.55 290.03 m 431.45 290.03 l S 0.001 w 35.16 w 433.7 290.03 m 565.6 290.03 l S 0.001 w 35.16 w 31.2 252.62 m 297.3 252.62 l S 0.001 w 35.16 w 299.55 252.62 m 431.45 252.62 l S 0.001 w 35.16 w 433.7 252.62 m 565.6 252.62 l S 0.001 w 20.58 w 31.2 222.5 m 297.3 222.5 l S 0.001 w 20.58 w 299.55 222.5 m 431.45 222.5 l S 0.001 w 20.58 w 433.7 222.5 m 565.6 222.5 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 199.67 m 565.6 199.67 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 331.57 m 567.8 331.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 308.74 m 567.8 308.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 271.33 m 567.8 271.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 233.92 m 567.8 233.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 211.09 m 567.8 211.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 188.26 m 567.8 188.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 354.4 m 567.8 354.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 331.57 m 567.8 331.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 308.74 m 567.8 308.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 271.33 m 567.8 271.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 233.92 m 567.8 233.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 211.09 m 567.8 211.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 188.26 m 568.1 188.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 77.95 m 568.1 77.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 355.47 m 30.07 76.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.42 355.47 m 298.42 210.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.57 355.47 m 432.57 210.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 355.47 m 566.72 76.87 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 338.21 Tm (dementia)Tj ET /F2 12 Tf BT 1 0 0 1 302.4 338.21 Tm (114)Tj ET /F2 12 Tf BT 1 0 0 1 436.55 338.21 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 315.38 Tm (learning disability)Tj ET /F2 12 Tf BT 1 0 0 1 302.4 315.38 Tm (114)Tj ET /F2 12 Tf BT 1 0 0 1 436.55 315.38 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 292.55 Tm (mental disorder, excluding learning )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 277.97 Tm (disability or dementia)Tj ET /F2 12 Tf BT 1 0 0 1 302.4 292.55 Tm (114)Tj ET /F2 12 Tf BT 1 0 0 1 436.55 292.55 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 255.14 Tm (old age, not falling within any other )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 240.56 Tm (category)Tj ET /F2 12 Tf BT 1 0 0 1 302.4 255.14 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 436.55 255.14 Tm (114)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 217.73 Tm (physical disability)Tj ET /F2 12 Tf BT 1 0 0 1 302.4 217.73 Tm (114)Tj ET /F2 12 Tf BT 1 0 0 1 436.55 217.73 Tm (0)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 194.9 Tm (Additional conditions: )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 172.07 Tm (The registered person may provide the following categories of service: Care Home with )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 157.49 Tm (Nursing - Code N To service users of the following gender: Both Whose primary care )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 142.91 Tm (needs on admission to the home are within the following categories: Old age not falling )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 128.33 Tm (within any other category - Code OP Dementia - Code DE Physical Disability - Code PD )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 113.75 Tm (Mental Disorder, excluding learning disability or dementia - Code MD Learning )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 99.17 Tm (Disability - Code LD The maximum number of service users who can be accommodated )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 84.59 Tm (is: 114)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 63.16 m 315.25 63.16 l S 0.001 w 1 1 1 RG 20.58 w 317.5 63.16 m 346.55 63.16 l S 0.001 w 20.58 w 348.8 63.16 m 377.9 63.16 l S 0.001 w 20.58 w 380.15 63.16 m 409.2 63.16 l S 0.001 w 20.58 w 411.45 63.16 m 440.55 63.16 l S 0.001 w 20.58 w 442.8 63.16 m 471.9 63.16 l S 0.001 w 20.58 w 474.15 63.16 m 503.2 63.16 l S 0.001 w 20.58 w 505.45 63.16 m 534.55 63.16 l S 0.001 w 20.58 w 536.8 63.16 m 565.9 63.16 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 74.57 m 568.1 74.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 51.74 m 568.1 51.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 75.65 m 30.07 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 75.65 m 316.37 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 75.65 m 347.67 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 75.65 m 379.02 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 75.65 m 410.32 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 75.65 m 441.67 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 75.65 m 473.02 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 75.65 m 504.32 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 75.65 m 535.67 50.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 75.65 m 567.02 50.67 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 58.39 Tm (Date of last inspection)Tj ET endstream endobj 16 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 17 0 obj <>stream 0 J 0.8 0.8 0.8 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 485.42 30.79 Tm (Page)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 515.95 30.79 Tm (5)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 523.58 30.79 Tm ( of )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 541.88 30.79 Tm (30)Tj ET 0.8 0.8 0.8 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 17 w 31.2 804.03 m 565.9 804.03 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 795.48 m 30.07 587.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 795.48 m 567.02 587.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.1 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 794.4 m 568.1 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 588.15 m 568.1 588.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 793.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 814.73 m 567.02 793.33 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 800.47 Tm (Brief description of the )Tj ET /F2 12 Tf BT 1 0 0 1 177.31 800.47 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 781.22 Tm (Romford Care Centre is a care home with nursing which provides care to frail elderly )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 764.22 Tm (people, people living dementia and those with a physical disability. All bedrooms are )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 747.22 Tm (single with en suite facilities and there are communal lounges and dining rooms. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 730.22 Tm (Accommodation is provided within 5 units and is on three levels. The home has a )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 713.22 Tm (cinema and a hairdressing salon, a rear garden and car parking to the front of the )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 696.22 Tm (home.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 679.22 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.5 662.22 Tm (The home is located in Harold Hill, Romford within the London Borough of Havering )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 645.22 Tm (and is near to main roads and public transport.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 628.22 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.5 611.22 Tm (A copy of the statement of purpose, service user guide and other information can be )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 594.22 Tm (obtained on request from the home, as can fee levels.)Tj ET endstream endobj 18 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 19 0 obj <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]>>/Length 530/Matrix [1 0 0 1 0 0]>>stream xMo1+|KGJ%N qm*%rRiRމ=~^`kBq8qdQ=>`9 8[- 2K',)MP!BNquU J/G/.ZIźO$-,VZ[S{zle+ҴFiN EюL+R'I.5I:GC?ٟ\dSt@2M(hm-h] UeF>s C걳oT<#Ӳ"eW+LU6$ .vŞΤUR;̹o5H5 SUf&K]gߕ =Eݬ4\v18|L_ܑ.޹85~|.Fver`t6qXمR6άj?LqN3{gػą8 lsk3vSZy:Jߛi~v?f endstream endobj 20 0 obj<> endobj 21 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 1 0 0 1 28.35 795.65 Tm (6XPPDU\\)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 774.7 Tm (This is an overview of what we found during the inspection.)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 754.22 m 381.05 754.22 l S 0.001 w 1 1 1 RG 20.58 w 383.3 754.22 m 566.2 754.22 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 765.64 m 568.4 765.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 742.81 m 568.4 742.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 766.71 m 30.07 741.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 382.17 766.71 m 382.17 741.73 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 766.71 m 567.32 741.73 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 34.05 749.45 Tm (The quality rating for this )Tj ET /F2 12 Tf BT 1 0 0 1 191.92 749.45 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 255.59 749.45 Tm ( is:)Tj ET /F2 12 Tf BT 1 0 0 1 398 749.45 Tm (one star adequate service)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 717.31 Tm (2XUMXGJHPHQWIRUHDFKRXWFRPH)Tj ET /F2 10 Tf BT 1 0 0 1 212.29 641.27 Tm (Choice of home)Tj ET /F2 10 Tf BT 1 0 0 1 164.41 601.02 Tm (Health and personal care)Tj ET /F2 10 Tf BT 1 0 0 1 145.18 560.77 Tm (Daily life and social activities)Tj ET /F2 10 Tf BT 1 0 0 1 157.95 520.52 Tm (Complaints and protection)Tj ET /F2 10 Tf BT 1 0 0 1 226.36 480.27 Tm (Environment)Tj ET /F2 10 Tf BT 1 0 0 1 251.17 440.02 Tm (Staffing)Tj ET /F2 10 Tf BT 1 0 0 1 127.47 399.77 Tm (Management and administration)Tj ET q 0.75227 0 0 0.75161 305.05 334.32 cm /Xf1 Do Q 1 1 1 RG 20.58 w 31.2 283.08 m 567.85 283.08 l S 0.001 w 137.22 w 32.32 201.93 m 566.72 201.93 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.2 271.66 m 567.85 271.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.12 271.66 m 568.92 271.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.12 132.19 m 568.92 132.19 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.2 272.74 m 31.2 131.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.85 272.74 m 567.85 131.11 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 278.3 Tm (How we did our inspection:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 35.17 255.48 Tm (This was the first unannounced key inspection for this newly registered service.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 240.9 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.17 226.32 Tm (We arrived at the home at 09:00 hours and were met by the acting manager who was )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 211.74 Tm (available throughout the inspection process and received feed back following the )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 197.15 Tm (completion of the inspection. Evidence has been taken from talking to residents, )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 182.57 Tm (visitors, staff, case tracking, medication administration records and other records and )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 167.99 Tm (documentation relating to the operation of a care home. Due to a systems error within )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 153.41 Tm (the Commission an annual quality assurance assessment form was not requested from )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 138.84 Tm (the provider.)Tj ET endstream endobj 22 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 595 842]>> endobj 23 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 20.58 w 31.2 786.36 m 567.85 786.36 l S 0.001 w 195.54 w 32.32 676.05 m 566.72 676.05 l S 0.001 w 20.58 w 32.7 565.74 m 569.35 565.74 l S 0.001 w 20.58 w 33.82 542.91 m 568.22 542.91 l S 0.001 w 20.58 w 33.45 520.08 m 570.1 520.08 l S 0.001 w 210.12 w 34.57 402.48 m 568.97 402.48 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.2 774.95 m 567.85 774.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.12 774.95 m 568.92 774.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.12 577.16 m 568.92 577.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.2 776.03 m 31.2 576.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.2 577.16 m 569.35 577.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.7 554.33 m 569.35 554.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.62 554.33 m 570.42 554.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.62 531.5 m 570.42 531.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 33.45 508.67 m 570.1 508.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 33.45 531.5 m 570.1 531.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.37 508.67 m 571.17 508.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.37 296.3 m 571.17 296.3 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.7 555.41 m 32.7 530.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 33.45 509.75 m 33.45 295.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.85 776.03 m 567.85 576.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 569.35 555.41 m 569.35 530.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 570.1 509.75 m 570.1 295.22 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 781.59 Tm (What the )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 90.52 781.59 Tm (care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 154.2 781.59 Tm ( does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 1 0 0 1 567.85 784.25 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.17 758.76 Tm (The home was clean and free from offensive odours and staff were observed to be )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 744.18 Tm (implementing good infection control methods.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 729.6 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.17 715.02 Tm (Residents told us that they were happy at the home and that the staff were very kind )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 700.44 Tm (and caring. They told us that they enjoyed the meals.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 685.86 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.17 671.28 Tm (Medication administration is generally good and in accordance with the home's policy )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 656.7 Tm (and procedures.)Tj ET /F2 12 Tf BT 1 0 0 1 35.17 642.12 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.17 627.54 Tm (The staff group work as a team and have provided a good standard of care in spite of )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 612.96 Tm (the difficulties caused by the many management changes since registration. Staff )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 598.38 Tm (training is being given a high priority within this new service and staff have undertaken )Tj ET /F2 12 Tf BT 1 0 0 1 35.17 583.8 Tm (training in safeguarding of vulnerable adults.)Tj ET /F2 10 Tf BT 1 0 0 1 568.97 674.5 Tm ()Tj ET /F2 10 Tf BT 1 0 0 1 31.2 563.63 Tm ()Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 32.7 560.97 Tm (What has improved since the last inspection?)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 1 0 0 1 569.35 564.19 Tm ()Tj ET /F2 10 Tf BT 1 0 0 1 31.2 541.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.67 538.14 Tm (This was the first key inspection of this new service.)Tj ET /F2 10 Tf BT 1 0 0 1 570.47 541.36 Tm ()Tj ET /F2 10 Tf BT 1 0 0 1 31.2 518.53 Tm ()Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 33.45 515.31 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 1 0 0 1 31.2 400.93 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 37.42 492.48 Tm (It is essential that the organisation makes every endeavour to employ a permanent )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 477.9 Tm (manager to ensure that the care home is managed in a consistent manner to the )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 463.32 Tm (benefit of residents and staff.)Tj ET /F2 12 Tf BT 1 0 0 1 37.42 448.74 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 37.42 434.16 Tm (Work must continue to ensure that all care plans are in place, person centred and up to )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 419.58 Tm (date.)Tj ET /F2 12 Tf BT 1 0 0 1 37.42 405 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 37.42 390.42 Tm (The requirements of the Mental Capacity Act 2005 must be implemented as )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 375.84 Tm (appropriate and necessary. This was discussed with the acting manager during the )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 361.26 Tm (inspection.)Tj ET /F2 12 Tf BT 1 0 0 1 37.42 346.68 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 37.42 332.1 Tm (PRN protocols to be in place for this type of medication, and the control drugs )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 317.52 Tm (cupboards to be resited in accordance with the new legislation around the Misuse of )Tj ET /F2 12 Tf BT 1 0 0 1 37.42 302.94 Tm (Drugs.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 280.61 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 260.62 Tm (If you want to know what action the person responsible for this )Tj ET /F2 12 Tf BT 1 0 0 1 416.37 260.62 Tm (care home)Tj ET /F2 12 Tf BT 1 0 0 1 480.04 260.62 Tm ( is taking )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 243.12 Tm (following this report, you can contact them using the details on page 4.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 223.13 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 203.13 Tm (The report of this inspection is available from our website )Tj ET /F2 12 Tf BT 1 0 0 1 380.85 203.13 Tm (www.cqc.org.uk.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 183.13 Tm (You can get printed copies from )Tj ET /F2 12 Tf BT 1 0 0 1 225.22 183.13 Tm (enquiries@cqc.org.uk or by telephoning our)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 163.14 Tm (order line 0870 240 7535.)Tj ET endstream endobj 24 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 25 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 777.09 Tm (Details of our findings)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 26 w 31.2 744.15 m 565.9 744.15 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 741.14 Tm (&RQWHQWV)Tj ET 1 1 1 RG 16 w 28.35 700.15 m 566.93 700.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 696.09 Tm (Choice of home \(standards 1 - 6\))Tj ET 16 w 28.35 678.15 m 566.93 678.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 674.09 Tm (Health and personal care \(standards 7 - 11\))Tj ET 16 w 28.35 656.15 m 566.93 656.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 652.09 Tm (Daily life and social activities \(standards 12 - 15\))Tj ET 16 w 28.35 634.15 m 566.93 634.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 630.09 Tm (Complaints and protection \(standards 16 - 18\))Tj ET 16 w 28.35 612.15 m 566.93 612.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 608.09 Tm (Environment \(standards 19 - 26\))Tj ET 16 w 28.35 590.15 m 566.93 590.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 586.09 Tm (Staffing \(standards 27 - 30\))Tj ET 16 w 28.35 568.15 m 566.93 568.15 l S 0.001 w /F2 12 Tf BT 1 0 0 1 28.35 564.09 Tm (Management and administration \(standards 31 - 38\))Tj ET /F2 12 Tf BT 1 0 0 1 28.35 544.09 Tm (Outstanding statutory requirements)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 522.22 Tm (Requirements and recommendations from this inspection)Tj ET endstream endobj 26 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 29 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (9)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 515.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 533.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Choice of home )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 206.25 w 32.32 610.38 m 562.53 610.38 l S 0.001 w 0.95294 0.95294 0.95294 RG 85 w 31.2 672.13 m 563.65 672.13 l S 0.001 w 1 1 1 RG 119 w 31.2 567.88 m 563.65 567.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 507.25 m 565.85 507.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 506.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 506.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People are confident that the care home can support them. This is because there is an )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (accurate assessment of their needs that they, or people close to them, have been )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (involved in. This tells the home all about them and the support they need. People who )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (stay at the home only for intermediate care, have a clear assessment that includes a )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (plan on what they hope for and want to achieve when they return home.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (People can decide whether the care home can meet their support and accommodation )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (needs. This is because they, or people close to them, have been able to visit the home )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 581.32 Tm (and have got full, clear, accurate and up to date information about the home. If they )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 564.32 Tm (decide to stay in the home they know about their rights and responsibilities because )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 547.32 Tm (there is an easy to understand contract or statement of terms and conditions between )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 530.32 Tm (them and the care home that includes how much they will pay and what the home )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 513.32 Tm (provides for the money.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 489 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 467 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 467 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 444.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 106.85 w 34.6 386.74 m 562.54 386.74 l S 0.001 w 1 1 1 RG 22.5 w 32.35 431.17 m 564.79 431.17 l S 0.001 w 84.36 w 33.47 375.5 m 563.66 375.5 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 418.8 m 565.87 418.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 419.88 m 32.35 331.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 419.88 m 564.79 331.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 418.8 m 564.79 418.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 332.19 m 565.87 332.19 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 427.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 403.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 403.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 403.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 385.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 358.75 Tm (People who wish to use the service and their representatives have the information )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 341.25 Tm (needed to choose a home that will meet the needs of the prospective resident.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 316.51 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 224.3 w 34.6 194.17 m 562.54 194.17 l S 0.001 w 1 1 1 RG 22.5 w 32.35 297.32 m 564.79 297.32 l S 0.001 w 202.93 w 33.47 182.36 m 563.66 182.36 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 284.95 m 565.87 284.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 286.03 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 286.03 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 284.95 m 564.79 284.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 294.01 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 269.27 Tm (The service provides a statement of purpose which clearly sets out the objectives and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 251.77 Tm (philosophy of the home and this is supported by a service user's guide. People are )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 234.27 Tm (given a copy of the complaints procedure and people spoken to told us that they knew )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 216.78 Tm (how to complain and who to. However, as many of the residents are living with )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 199.28 Tm (dementia, it is recommended that more work be undertaken to provide information in )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 181.79 Tm (simpler formats for the benefit of those residents.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 164.29 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 146.79 Tm (Admissions are not made to the home until a full needs assessment has been )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 129.3 Tm (undertaken, and this assessment should include details of a capacity test which may )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 111.8 Tm (have been done under the Mental Capacity Act 2005 where the individual lacks )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 94.31 Tm (capacity to make informed decisions. The pre-admission assessment is undertaken by )Tj ET endstream endobj 30 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 31 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (10)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 441.27 w 34.6 590.77 m 562.54 590.77 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 419.9 w 33.47 578.96 m 563.66 578.96 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 366.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 366.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 367.88 m 565.87 367.88 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (staff who are qualified to do this, and involves the individual, their family and/or )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (representative where appropriate. Where the assessment has been undertaken )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (through care management arrangements, the service insists on receiving a summary )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (of the assessment and a copy of the initial care plan. Again it is important that the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (home ensures that a capacity test under the Mental Capacity Act 2005 has been )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (undertaken by the placing authority, where a person does not have capacity to make )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (an informed decision, especially around moving to long term care. Comprehensive )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (details of the capacity assessment must be detailed and the areas covered as )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (decisions are time and decision specific. Details must also be obtained around Lasting )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (Power of Attorney; if this has been granted and who holds this authority.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (Prospective residents and their families are given the opportunity to spend time in the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (home, and a relative told us that when she visited the home prior to her husband's )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (admission "the staff were very informative and kind and I had the opportunity to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (speak to some residents and other visitors who were very happy with the service, so I )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (decided this was the right home for my husband.")Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (New residents are given a statement of terms and conditions or a contract which sets )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (out what is included in the fee, the role and responsibility of the provider and the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (rights and obligations of the individual.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (The acting manager and staff actively promotes the opportunity for discussions and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (clarification as observed on the day of the inspection.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm ()Tj ET endstream endobj 32 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 33 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (11)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Health and personal care )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 172.25 w 32.32 627.38 m 562.53 627.38 l S 0.001 w 0.95294 0.95294 0.95294 RG 102 w 31.2 663.63 m 563.65 663.63 l S 0.001 w 1 1 1 RG 68 w 31.2 576.38 m 563.65 576.38 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 611.5 m 565.85 611.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 611.5 m 565.85 611.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 541.25 m 565.85 541.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 540.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 540.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (Peoples health, personal and social care needs are met. The home has a plan of care )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (that the person, or someone close to them, has been involved in making. If they take )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (medicine, they manage it themselves if they can. If they cannot manage their )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (medicine, the care home supports them with it, in a safe way. Peoples right to privacy )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (is respected and the support they get from staff is given in a way that maintains their )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 617.57 Tm (dignity.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (If people are approaching the end of their life, the care home will respect their choices )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 581.32 Tm (and help them feel comfortable and secure. They, and people close to them, are )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 564.32 Tm (reassured that their death will be handled with sensitivity, dignity and respect, and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 547.32 Tm (take account of their spiritual and cultural wishes. )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 523 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 501 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 501 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 478.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 106.85 w 34.6 420.74 m 562.54 420.74 l S 0.001 w 1 1 1 RG 22.5 w 32.35 465.17 m 564.79 465.17 l S 0.001 w 84.36 w 33.47 409.5 m 563.66 409.5 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 452.8 m 565.87 452.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 453.88 m 32.35 365.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 453.88 m 564.79 365.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 452.8 m 564.79 452.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 366.19 m 565.87 366.19 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 461.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 437.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 437.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 437.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 419.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 392.75 Tm (The health and personal care that people receive is based on their individual needs )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 375.25 Tm (and the principles of respect, dignity and privacy are put into practice.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 350.51 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 258.3 w 34.6 211.17 m 562.54 211.17 l S 0.001 w 1 1 1 RG 22.5 w 32.35 331.32 m 564.79 331.32 l S 0.001 w 236.93 w 33.47 199.36 m 563.66 199.36 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 318.95 m 565.87 318.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 320.03 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 320.03 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 318.95 m 564.79 318.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 328.01 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 303.27 Tm (We case tracked a selection of residents on each of the four units which are currently )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 285.77 Tm (occupied. Care plans on Amys were found to be comprehensive with the development )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 268.27 Tm (of preferred place of care/end of life care plans still progressing. Care plans on the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 250.78 Tm (other three units, Raphaels, Manor and Rom Valley were patchy with regard to the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 233.28 Tm (comprehensiveness of these documents. Care plans need to be developed around )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 215.79 Tm (preferred place of care/end of life as this is an important area of care for people living )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 198.29 Tm (in long term care homes. However, where care plans were in place these were )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 180.79 Tm (generally person centred. Monthly reviews were being undertaken, and more )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 163.3 Tm (frequently if the need was identified. Where residents were diabetic care plans were in )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 145.8 Tm (place and evidence that blood sugars were being monitored on an agreed basis with )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 128.31 Tm (the GP or district nurse \(in the residential part of the home, it is the responsibility of )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 110.81 Tm (the local district nursing service to deliver health care\). Food and fluid charts were )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 93.31 Tm (being completed where necessary. There were some short falls around referrals to the )Tj ET endstream endobj 35 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 36 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (12)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 728.25 w 34.6 447.28 m 562.54 447.28 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 706.88 w 33.47 435.47 m 563.66 435.47 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 79.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 79.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 80.9 m 565.87 80.9 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (continence care service, and also in the catheter care. All of these issues were )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (discussed with the acting manager, unit managers and senior care staff during the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (inspection and we are confident that work is currently being undertaken to address )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (any shortfalls. Some of this has been due to inconsistent management since the home )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (was registered early this year, and also to some changes in the services being )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (provided on the units. However, in discussions with some of the staff they )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (demonstrated a good knowledge of the needs of the residents that they were caring )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (for.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (On all units there were generally comprehensive hand over notes from one shift to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (another, and daily recordings were informative of the person's wellbeing but these )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (notes should be more reflective of the outcomes identified in the individual care plans. )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (This information will be useful in the reviewing process of the care plans.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (Residents are able to choose when to get up and go to bed, and when we arrived at )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (the home at 09:00 hours some residents were still in bed, and some just getting up )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (and other were up, washed and dressed. We observed that personal support was )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (responsive to the varied and individual needs and that the delivery of personal care is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (individual and flexible, consistent, reliable and person centred. Some residents are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (choosing to sit in recliner chairs due to health reasons, but it is important that staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (ensure that residents can either operate the chair controls themselves, or that staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (frequently make sure that they are able to change positions or chairs. In this way the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (chairs will not be viewed as a restraint and a possible deprivation of liberty. Where a )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (resident may be under 1:1 care, again it is essential that strategies are in place to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (make sure that the 1:1 care is meaningful and beneficial to the individual. Again it is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (important to ensure that 1:1 care is not seen as a restraint and a deprivation of )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (liberty. This was discussed with the acting manager during the inspection.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 289.21 Tm (All residents have a GP and have access to a dentist, optician, chiropodist and other )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 271.71 Tm (health and social care professionals as necessary. Residents are weighed monthly and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 254.22 Tm (referrals are made to the local speech and language therapist or dietetic service as )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 236.72 Tm (necessary. Nutritional assessments are undertaken on admission and ongoing )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 219.23 Tm (monitoring of nutrition is undertaken where indicated. Skin integrity and tissue )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 201.73 Tm (viability is given a high priority within the service, and currently there are no residents )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 184.23 Tm (who have developed pressure ulcers in the home, but there are several who developed )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 166.74 Tm (these wounds whilst in hospital. Risk assessments are in place where necessary, and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 149.24 Tm (these are regularly reviewed and amended when necessary.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 131.75 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 114.25 Tm (Where necessary, residents have access to aids and equipment that they need and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 96.75 Tm (these are well maintained. However, we found that some residents are unable to use )Tj ET endstream endobj 37 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 38 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (13)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 721.21 w 34.6 450.8 m 562.54 450.8 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 699.84 w 33.47 438.99 m 563.66 438.99 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 86.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 86.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 87.94 m 565.87 87.94 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (the emergency call system and the use of telecare aids such as alarm mats and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (cushion alarms was discussed with the acting manager. Such aids could be beneficial )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (for these residents when in their rooms and needing assistance from care staff, and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (we have been assured that this area will be reviewed so that staff can be alerted when )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (a resident requires help but is unable to use the home's emergency alarm system.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (Generally the home has an efficient medication policy supported by procedures and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (practice guidance which staff understand and follow. Internal audits are undertaken of )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (medication administration, and daily audits of controlled drugs are undertaken at each )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (shift handover. Protocols need to be developed for PRN \(as required\) medication, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (including oxygen, and should cover signs and symptoms of pain exhibited by people )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (who are not able to verbally communicate their needs. PRN medication should also be )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (given at times suited to the individual. This was discussed with staff and the acting )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (manager, and information on medication can be obtained from the Commission's )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (website around areas such as covert medication, secondary dispensing and PRN )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (medication.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (Due to a change in legislation the service must review the storage of controlled drugs )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (and guidance can be obtained from the local pharmacist or from the Commission's )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (website.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (With regard to the Mental Capacity Act 2005, it is necessary for the service to be clear )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (as to who, if anyone, holds Lasting Power of Attorney for a resident, and the specific )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (areas covered such as finance and/or health and or social care. If someone holds )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (Power of Attorney this is no longer valid but if Enduring Power of Attorney was held )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (this is still valid but only related to a person's financial arrangements. It is also )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (essential that where a resident may lack capacity, that a capacity assessment is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm (undertaken as required by the Mental Capacity Act 2005, remembering that the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 289.21 Tm (assessment is time and decision specific and must be continually reviewed. This is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 271.71 Tm (particularly relevant to several residents where safeguarding issues have been )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 254.22 Tm (identified. Also it is important that important aspects include consultation with health, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 236.72 Tm (social care and family members as well as with the resident.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 219.23 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 201.73 Tm (Residents can choose the home as their preferred place of care, and nursing and care )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 184.23 Tm (staff work to a very high standard to ensure that individuals receive the care they )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 166.74 Tm (need. When residents die family and friends can help with the arrangements if this is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 149.24 Tm (what the resident had agreed to. Support is given to family and friends and the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 131.75 Tm (home's other residents during the bereavement process. Where necessary guidance )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 114.25 Tm (and support is sought from other professionals to ensure that the care given meets )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 96.75 Tm (the needs of the person who is dying.)Tj ET endstream endobj 39 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 40 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (14)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Daily life and social activities )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 138.25 w 32.32 644.38 m 562.53 644.38 l S 0.001 w 0.95294 0.95294 0.95294 RG 119 w 31.2 655.13 m 563.65 655.13 l S 0.001 w 1 1 1 RG 17 w 31.2 584.88 m 563.65 584.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 594.5 m 565.85 594.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 594.5 m 565.85 594.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 575.25 m 565.85 575.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 574.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 574.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (Each person is treated as an individual and the care home is responsive to his or her )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (race, culture, religion, age, disability, gender and sexual orientation. They are part of )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (their local community. The care home supports people to follow personal interests and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (activities. People are able to keep in touch with family, friends and representatives. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (They are as independent as they can be, lead their chosen lifestyle and have the )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 617.57 Tm (opportunity to make the most of their abilities. People have nutritious and attractive )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 600.57 Tm (meals and snacks, at a time and place to suit them.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 581.32 Tm (There are no additional outcomes.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 557 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 535 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 535 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 512.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 106.85 w 34.6 454.74 m 562.54 454.74 l S 0.001 w 1 1 1 RG 22.5 w 32.35 499.17 m 564.79 499.17 l S 0.001 w 84.36 w 33.47 443.5 m 563.66 443.5 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 486.8 m 565.87 486.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 487.88 m 32.35 399.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 487.88 m 564.79 399.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 486.8 m 564.79 486.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 400.19 m 565.87 400.19 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 495.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 471.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 471.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 471.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 453.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 426.75 Tm (People who use this service are encouraged to make choices about their life style, and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 409.25 Tm (supported to maintain their life skills.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 384.51 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 292.3 w 34.6 228.17 m 562.54 228.17 l S 0.001 w 1 1 1 RG 22.5 w 32.35 365.32 m 564.79 365.32 l S 0.001 w 270.93 w 33.47 216.36 m 563.66 216.36 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 352.95 m 565.87 352.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 354.03 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 354.03 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 352.95 m 564.79 352.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 362.01 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 337.27 Tm (The home was registered with the Commission in April of this year, and was officially )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 319.77 Tm (opened by the Mayor of Havering, and residents and families were invited to celebrate )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 302.27 Tm (this day with entertainment by a jazz band, good food and "a glass of bubbly".)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 284.78 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 267.28 Tm (Residents and visitors told us that the home was a happy place in spite of the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 249.79 Tm (problems around the consistency of the management. One resident told us that "the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 232.29 Tm (girls are really kind and caring." We observed staff interacting well with residents and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 214.79 Tm (some staff were engaged in group activities with some of the residents. The home )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 197.3 Tm (currently employs an activities co-ordinator and there is a budget for another )Tj ET /F2 12 Tf BT 1 0 0 1 509.67 197.3 Tm (co-)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 179.8 Tm (ordinator)Tj ET /F2 12 Tf BT 1 0 0 1 91.69 179.8 Tm ( who will be employed once the new manager is in post. Activities include a )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 162.31 Tm (weekly cinema session in the home's cinema situated on the ground floor, bingo, )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 144.81 Tm (quizzes, games and crafts, trips to restaurants and a local theatre, trips to shops and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 127.31 Tm (external entertainers visiting the home including Pets as Therapy. On Wednesdays the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 109.82 Tm (home's mobile shop visits all of the units with a selection of toiletries, confectionery )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 92.32 Tm (and drinks. Festivals are celebrated and for birthdays the chef makes the cake. )Tj ET endstream endobj 41 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 42 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (15)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 728.25 w 34.6 447.28 m 562.54 447.28 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 706.88 w 33.47 435.47 m 563.66 435.47 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 79.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 79.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 80.9 m 565.87 80.9 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (Recently the home had a visit from a pearly king and queen and residents ate pie and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (mash. Residents told us that they really enjoyed this. Religious services are held at )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (the home, and room visits can be arranged for those residents who wish this. Plans )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (are well underway for the Christmas celebrations. All residents are encouraged to )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (have a taxi card, and plans are underway for residents to become members of )Tj ET /F2 12 Tf BT 1 0 0 1 513.84 709.11 Tm (dial-a-)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (ride.)Tj ET /F2 12 Tf BT 1 0 0 1 61.73 691.62 Tm ( The home produces a newsletter on a quarterly basis which is available to all )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (residents and visitors. Programmes of daily and weekly activities are advertised on the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (various notice boards around the home. The service is a member of NAPPA \(an )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (organisation giving advice and training on the provision of activities for people in care )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (homes\), and the activities co-ordinator recently attended training on activities for )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (mixed ability.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (As far as is possible residents are encouraged to maintain their skills, including social, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (emotional, communication and independent living skills. The service recognises the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (importance of residents maintaining personal and family relationships. During our visit )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (we spoke to several family members visiting relatives, and they told us that "we are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (always made welcome and can visit at any time.")Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (Residents are encouraged to personalise their bedrooms and during our visit we saw )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (evidence of this where residents had chosen to have some of their own furniture, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (pictures, photographs of family and friends, television and ornaments.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (We observed lunch being served on several units and generally assistance was being )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (given in accordance with the needs of the residents. The food was well presented and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (residents told us that they enjoyed the meals. However, it is important that where a )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (resident has a pureed diet, that this meal is presented in a manner which is attractive )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (and appealing in terms of texture, flavour and appearance in order to maintain )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm (appetite and nutrition. Drinks and snacks are available throughout the day and a "light )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 289.21 Tm (bite" is available in the evenings. Care staff must be reminded of this when giving )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 271.71 Tm (assistance to residents. Generally tables were appropriately laid with tablecloths, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 254.22 Tm (napkins and cutlery. However, an exception were the units caring for people living )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 236.72 Tm (with dementia as there were no tablecloths. Staff felt, without evidence, that residents )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 219.23 Tm (would pull the tablecloths off. This was discussed with staff and the acting manager as )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 201.73 Tm (it was important to ensure that the dignity of equality of these residents was )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 184.23 Tm (maintained at all times.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 166.74 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 149.24 Tm (Although residents told us that the food was very nice and some told us that they )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 131.75 Tm (were given choices as detailed on the menus which we viewed during the visit, we are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 114.25 Tm (not convinced that all residents, especially those living with dementia, are given a )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 96.75 Tm (choice. It seems that generally it is the care staff who do the choosing. The home )Tj ET endstream endobj 43 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 44 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (16)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 231.32 w 34.6 695.74 m 562.54 695.74 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 209.95 w 33.47 683.93 m 563.66 683.93 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 576.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 576.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 577.83 m 565.87 577.83 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (does have a book of pictorial menus, and it is important that staff spend time with )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (residents living with dementia to ensure that they are enabled to make positive )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (choices for themselves. We did discuss this with the acting manager, some staff and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (the chef. The chef ensures that he visits the units to discuss the menus with residents, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (and was also aware of many of their likes and dislikes. The chef was aware of the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (need to provide finger foods for some residents, fresh fruit and vegetables, build up )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (foods which contained full fat milk, cream and butter for those residents whose dietary )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (needs indicated this need.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (Equality and diversity issues are seen as a priority within the service and the staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (work hard to ensure that these issues are identified and met within the service for all )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (of the residents.)Tj ET endstream endobj 45 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 46 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Complaints and protection )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 87.25 w 32.32 669.88 m 562.53 669.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 68 w 31.2 680.63 m 563.65 680.63 l S 0.001 w 1 1 1 RG 17 w 31.2 635.88 m 563.65 635.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 645.5 m 565.85 645.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 645.5 m 565.85 645.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 626.25 m 565.85 626.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 625.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 625.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (If people have concerns with their care, they or people close to them know how to )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (complain. Any concern is looked into and action taken to put things right. The care )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (home safeguards people from abuse and neglect and takes action to follow up any )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (allegations.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 632.32 Tm (Peoples legal rights are protected, including being able to vote in elections.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 608 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 586 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 586 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 563.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 124.35 w 34.6 497 m 562.54 497 l S 0.001 w 1 1 1 RG 22.5 w 32.35 550.17 m 564.79 550.17 l S 0.001 w 101.85 w 33.47 485.75 m 563.66 485.75 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 537.8 m 565.87 537.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 538.88 m 32.35 432.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 538.88 m 564.79 432.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 537.8 m 564.79 537.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 433.7 m 565.87 433.7 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 546.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 522.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 522.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 522.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 504.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 477.75 Tm (People living at the home are able to express their concerns and have access to an )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 460.25 Tm (effective complaints procedure and can feel that they are protected from abuse and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 442.76 Tm (have their rights protected.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 418.01 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 325.8 w 34.6 244.93 m 562.54 244.93 l S 0.001 w 1 1 1 RG 22.5 w 32.35 398.83 m 564.79 398.83 l S 0.001 w 304.43 w 33.47 233.12 m 563.66 233.12 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 386.45 m 565.87 386.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 387.53 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 387.53 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 386.45 m 564.79 386.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 395.52 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 370.77 Tm (The complaints procedure is supplied to everyone living at the home and is available )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 353.27 Tm (to visitors. Some residents and visitors told us that they knew how to complain, and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 335.78 Tm (when they did they felt that they were generally listened to. One lady told us "there )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 318.28 Tm (have been changes with the manager, but the new lady is very nice and seems to )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 300.79 Tm (really listen to us.")Tj ET /F2 12 Tf BT 1 0 0 1 36.57 283.29 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 265.79 Tm (We looked at the complaints log and saw that complaints are recorded and the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 248.3 Tm (outcomes are used to improve service delivery. Complaints are dealt with in )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 230.8 Tm (accordance with the home's policy and procedures with written responses where )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 213.31 Tm (necessary. One complaint, which is currently still being progressed, requires a )Tj ET /F2 12 Tf BT 1 0 0 1 514.26 213.31 Tm (multi-)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 195.81 Tm (agency)Tj ET /F2 12 Tf BT 1 0 0 1 79.36 195.81 Tm ( assessment before a response can be given as this involves the administration )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 178.31 Tm (of medication. This was discussed during the inspection and are confident that this is )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 160.82 Tm (being appropriately progressed by the acting manager.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 143.32 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 125.83 Tm (We spoke to staff around their knowledge of safeguarding and those spoken to )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 108.33 Tm (demonstrated a sound understanding of this important area. Staff told us that they )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 90.83 Tm (would not hesitate to report any abuse to the manager, or to the Commission or local )Tj ET endstream endobj 47 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 48 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (18)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 353.8 w 34.6 634.51 m 562.54 634.51 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 332.42 w 33.47 622.7 m 563.66 622.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 454.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 454.28 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 455.36 m 565.87 455.36 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (authority. Staff confirmed that they have undertaken training on safeguarding issues, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (and were aware of the organisation's policy and procedures and also of the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (whistleblowing procedure.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (There are currently 2 safeguarding referrals which have been made by the service, )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (and these are being investigated by the London Borough of Havering, which is the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (authority responsible for undertaking such investigations in the location in which the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (care home is situated.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (Staff told us that they have had training in dealing with physical and verbal )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (aggression, and also demonstrated an understanding of restraint and that alternatives )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (to its use would always be looked for. Equipment that may be used to restrain )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (individuals such as bed rails, keypads, recliner chairs and wheelchair belts are only )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (used when necessary and within a risk assessment framework. Currently two )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (residents have chosen to sit in a recliner chair for health reasons, and the acting )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (manager is aware of the need to ensure that these people are able to either operate )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (the chair controls themselves, or that staff are very aware of the need to ensure that )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (these residents are not left sitting in the chairs for long periods, without their )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm (agreement. )Tj ET endstream endobj 49 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 50 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (19)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Environment )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 104.25 w 32.32 661.38 m 562.53 661.38 l S 0.001 w 0.95294 0.95294 0.95294 RG 34 w 31.2 697.63 m 563.65 697.63 l S 0.001 w 1 1 1 RG 68 w 31.2 644.38 m 563.65 644.38 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 679.5 m 565.85 679.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 679.5 m 565.85 679.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 609.25 m 565.85 609.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 608.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 608.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People stay in a safe and well-maintained home that is homely, clean, pleasant and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (hygienic. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 666.32 Tm (People stay in a home that has enough space and facilities for them to lead the life )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 649.32 Tm (they choose and to meet their needs. The home makes sure they have the right )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 632.32 Tm (specialist equipment that encourages and promotes their independence. Their room )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (feels like their own, it is comfortable and they feel safe when they use it.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 591 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 569 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 569 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 546.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 106.85 w 34.6 488.74 m 562.54 488.74 l S 0.001 w 1 1 1 RG 22.5 w 32.35 533.17 m 564.79 533.17 l S 0.001 w 84.36 w 33.47 477.5 m 563.66 477.5 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 520.8 m 565.87 520.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 521.88 m 32.35 433.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 521.88 m 564.79 433.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 520.8 m 564.79 520.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 434.19 m 565.87 434.19 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 529.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 505.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 505.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 505.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 487.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 460.75 Tm (The physical design and layout of the home enables residents to live in a safe, )Tj ET /F2 12 Tf BT 1 0 0 1 515.31 460.75 Tm (well-)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 443.25 Tm (maintained)Tj ET /F2 12 Tf BT 1 0 0 1 103.85 443.25 Tm ( and comfortable environment.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 418.51 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 326.3 w 34.6 245.17 m 562.54 245.17 l S 0.001 w 1 1 1 RG 22.5 w 32.35 399.32 m 564.79 399.32 l S 0.001 w 304.93 w 33.47 233.36 m 563.66 233.36 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 386.95 m 565.87 386.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 388.03 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 388.03 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 386.95 m 564.79 386.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 396.01 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 371.27 Tm (The environment is well maintained and specialist aids and equipment are provided to )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 353.77 Tm (meet the needs of the residents. On arrival at the home we undertook a tour of the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 336.27 Tm (building, together with the acting manager, and found it to be clean and free from )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 318.78 Tm (offensive odours.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 301.28 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 283.79 Tm (All bedrooms are single with en suite facilities, and residents have personalised their )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 266.29 Tm (own rooms in accordance with their choice. All bedrooms have television and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 248.79 Tm (telephone points, and many residents have purchased their own televisions.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 231.3 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 213.8 Tm (The communal areas are also well furnished, clean and comfortable and there are )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 196.31 Tm (quiet areas which can be used by residents who wish to meet relatives and/or friends )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 178.81 Tm (in private. The home has its own cinema and also a hairdressing salon.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 161.31 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 143.82 Tm (Bathrooms and toilets are fitted with appropriate aids and adaptations to meet the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 126.32 Tm (needs of the people who use the service, and all toilets were equipped with toilet rolls )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 108.83 Tm (and hand washing/drying facilities.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 91.33 Tm ()Tj ET endstream endobj 51 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 52 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (20)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 248.82 w 34.6 686.99 m 562.54 686.99 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 227.45 w 33.47 675.18 m 563.66 675.18 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 559.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 559.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 560.34 m 565.87 560.34 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (All parts of the home were well lit and warm. The management has a good infection )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (control policy and staff were observed to be following good infection control )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (procedures. Hand gels were available throughout the home. Where necessary the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm (service seeks advice from external specialists.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (We visited the kitchen area and found this to be clean and well maintained. This was )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (supported by the local environmental health office who had recently visited the home )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm (and the only requirement was the need to install a fly screen by the rear door. This is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (currently in hand by the organisation. The laundry area was also clean.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (The garden area was well maintained and there is also car parking facilities to the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (front of the home.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm ()Tj ET endstream endobj 53 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 54 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (21)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Staffing )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 104.25 w 32.32 661.38 m 562.53 661.38 l S 0.001 w 0.95294 0.95294 0.95294 RG 85 w 31.2 672.13 m 563.65 672.13 l S 0.001 w 1 1 1 RG 17 w 31.2 618.88 m 563.65 618.88 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 609.25 m 565.85 609.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 608.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 608.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People have safe and appropriate support as there are enough competent staff on duty )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (at all times. They have confidence in the staff at the home because checks have been )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (done to make sure that they are suitable to care for them. Their needs are met and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (they are cared for by staff who get the relevant training and support from their )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (managers.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (There are no additional outcomes.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 591 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 569 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 569 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 546.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 106.85 w 34.6 488.74 m 562.54 488.74 l S 0.001 w 1 1 1 RG 22.5 w 32.35 533.17 m 564.79 533.17 l S 0.001 w 84.36 w 33.47 477.5 m 563.66 477.5 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 520.8 m 565.87 520.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 521.88 m 32.35 433.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 521.88 m 564.79 433.12 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 520.8 m 564.79 520.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 434.19 m 565.87 434.19 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 529.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 505.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 505.12 Tm (good)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 292.92 505.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 487.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 460.75 Tm (Staff are trained and generally skilled and in sufficient numbers to support the people )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 443.25 Tm (who use the service.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 418.51 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 326.3 w 34.6 245.17 m 562.54 245.17 l S 0.001 w 1 1 1 RG 22.5 w 32.35 399.32 m 564.79 399.32 l S 0.001 w 304.93 w 33.47 233.36 m 563.66 233.36 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 386.95 m 565.87 386.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 388.03 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 388.03 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 386.95 m 564.79 386.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 396.01 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 371.27 Tm (We spoke to some residents and visitors who told us that they have confidence in the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 353.77 Tm (staff who care for them, and also that most of the staff were very kind and caring. In )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 336.27 Tm (discussions with staff we were told that they enjoy working at the home and generally )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 318.78 Tm (all work as a team. This was observed by us to be the case, in spite of the many )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 301.28 Tm (changes in the management of the home since its registration and opening.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 283.79 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 266.29 Tm (On the day of the inspection there were sufficient staff on duty to meet the needs of )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 248.79 Tm (the residents. There is some use of agency staff, but generally vacant shifts are being )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 231.3 Tm (covered by permanent staff doing overtime. The service is currently in the process of )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 213.8 Tm (recruiting more staff and interviews were being undertaken on the day of the )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 196.31 Tm (inspection.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 178.81 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 161.31 Tm (Staff told us that training is always available, and this was confirmed when viewing )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 143.82 Tm (the training records. Recent training has included induction training, manual handling, )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 126.32 Tm (infection control, food hygiene, first aid, dementia awareness plus yesterday, to-day )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 108.83 Tm (and tomorrow, safeguarding of vulnerable adults, health and safety, fire awareness, )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 91.33 Tm (medication administration and care planning.)Tj ET endstream endobj 56 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 57 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (22)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 458.77 w 34.6 582.02 m 562.54 582.02 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 437.4 w 33.47 570.21 m 563.66 570.21 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 349.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 349.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 350.38 m 565.87 350.38 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (Some staff have NVQ level 2 and the organisation is working to ensure that all staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (will eventually achieve NVQ level 2. This will take some time as this is a new service.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (Staff were also able to demonstrate an awareness and understanding of equality and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (diversity issues and of meeting the diverse needs of the residents, as well as those of )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (the staff team who are from various ethnic minorities.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (We looked at several staff files and found that the recruitment procedures were robust )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (with the necessary application forms, references, interview, documentation scrutiny )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (and POVA first/criminal records bureau disclosures being completed or obtained prior )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (to employment.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (Staff told us, and records confirmed that regular supervision is being undertaken and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm (this includes 1:1, team meetings and direct observations of care practices. Some staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (told us that they found supervision helpful and helped them to focus on improving )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (outcomes for residents. Notes and action points are taken of staff meetings and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (progress is regularly reviewed.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (In discussions with staff we were told that the recent changes in the management and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (styles of management caused difficulties, but that generally staff morale has remained )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (high because of the need to provide good services to the residents. There have also )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm (been changes in the administrative and reception staff. The staff team are to be )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (commended for ensuring that through all of the recent difficulties, the residents at this )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (home have continued to receive a good standard of care.)Tj ET endstream endobj 58 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 59 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (23)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 1 1 1 RG 13.6 w 29.55 794.85 m 566.93 794.85 l S 0.001 w /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 785.57 Tm (Management and administration )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 10 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 29.55 766 Tm ()Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 747.89 Tm (These are the outcomes that people )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 250.51 747.89 Tm (staying in care homes)Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 383.43 747.89 Tm ( should experience. They )Tj ET 1 1 1 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 730.4 Tm (reflect the things that people have said are important to them:)Tj ET 1 1 1 RG 0.001 w 0 Tr /F6 5 Tf BT 1 0 0 1 28.35 717.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 189.25 w 32.32 618.88 m 562.53 618.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 85 w 31.2 672.13 m 563.65 672.13 l S 0.001 w 1 1 1 RG 102 w 31.2 576.38 m 563.65 576.38 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 715.75 m 565.85 715.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 628.5 m 565.85 628.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 524.25 m 565.85 524.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 716.83 m 30.07 523.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.78 716.83 m 564.78 523.17 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 702.57 Tm (People have confidence in the care home because it is led and managed appropriately. )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 685.57 Tm (People control their own money and choose how they spend it. If they or someone )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 668.57 Tm (close to them cannot manage their money, it is managed by the care home in their )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 651.57 Tm (best interests. The environment is safe for people and staff because appropriate health )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 634.57 Tm (and safety practices are carried out.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 615.32 Tm (People get the right support from the care home because the manager runs it )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 598.32 Tm (appropriately with an open approach that makes them feel valued and respected. The )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 581.32 Tm (people staying at the home are safeguarded because it follows clear financial and )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 564.32 Tm (accounting procedures, keeps records appropriately and ensures their staff understand )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 547.32 Tm (the way things should be done. They get the right care because the staff are )Tj ET /F2 12 Tf BT 1 0 0 1 35.5 530.32 Tm (supervised and supported by their managers.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 506 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 484 Tm (7KLVLVZKDWSHRSOHVWD\\LQJLQWKLVFDUHKRPHH[SHULHQFH)Tj ET /F1 12 Tf BT 1 0 0 1 369.04 484 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 461.94 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 124.35 w 34.6 395 m 562.54 395 l S 0.001 w 1 1 1 RG 22.5 w 32.35 448.17 m 564.79 448.17 l S 0.001 w 101.85 w 33.47 383.75 m 563.66 383.75 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 435.8 m 565.87 435.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 436.88 m 32.35 330.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 436.88 m 564.79 330.62 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 435.8 m 564.79 435.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 331.7 m 565.87 331.7 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 444.86 Tm (Judgement:)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 420.12 Tm (People using this service experience )Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 259.17 420.12 Tm (adequate)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 319.4 420.12 Tm (quality outcomes in this area. We have )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 402.62 Tm (made this judgement using a range of evidence, including a visit to this service.)Tj ET /F2 12 Tf BT 1 0 0 1 36.62 375.75 Tm (The current management and administration of the home is based on openness and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 358.25 Tm (respect, but it is essential that a permanent manager be recruited who is qualified and )Tj ET /F2 12 Tf BT 1 0 0 1 36.62 340.76 Tm (competent to ensure consistency for this service.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 316.01 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 223.8 w 34.6 193.93 m 562.54 193.93 l S 0.001 w 1 1 1 RG 22.5 w 32.35 296.83 m 564.79 296.83 l S 0.001 w 202.43 w 33.47 182.12 m 563.66 182.12 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 284.45 m 565.87 284.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 285.53 m 32.35 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 285.53 m 564.79 78.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 284.45 m 564.79 284.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 79.78 m 565.87 79.78 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 293.52 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 268.77 Tm (Since registration and the opening of the home there have been several changes in )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 251.27 Tm (the management. This has obviously resulted in some difficulties at the home and in )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 233.78 Tm (the consistency of following policies and procedures. Currently the home is without a )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 216.28 Tm (permanent manager and the organisation's Quality Manager is acting as the manager )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 198.79 Tm (at Romford Care Centre. This person is qualified and has the necessary experience to )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 181.29 Tm (run the home. We have been informed that a new manager has been recruited and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 163.79 Tm (following that person's acceptance of the post, and the take up of references and )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 146.3 Tm (other checks such as the criminal records bureau disclosure, this person will be in post )Tj ET /F2 12 Tf BT 1 0 0 1 36.57 128.8 Tm (before Christmas.)Tj ET /F2 12 Tf BT 1 0 0 1 36.57 111.31 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 36.57 93.81 Tm (We were told by both residents, visitors and staff that the acting manager has really )Tj ET endstream endobj 60 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 61 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 56.81 m 566.93 56.81 l S 0.001 w /F2 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 53.04 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 456.46 52.04 Tm ()Tj ET /F2 11 Tf BT 1 0 0 1 477.68 53.04 Tm (Page )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 53.04 Tm (24)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 53.04 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 53.04 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F5 10 Tf BT 1 0 0 1 28.35 37.61 Tm ()Tj ET 0.99608 0.9451 0.76078 RG 721.21 w 34.6 450.8 m 562.54 450.8 l S 0.001 w 1 1 1 RG 22.5 w 32.35 802.41 m 564.79 802.41 l S 0.001 w 699.84 w 33.47 438.99 m 563.66 438.99 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 31.27 790.03 m 565.87 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 791.11 m 32.35 86.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 564.79 791.11 m 564.79 86.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 32.35 790.03 m 564.79 790.03 l S 0.001 w [] 0 d [] 0 d 2.25 w 31.27 87.94 m 565.87 87.94 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 35.5 799.09 Tm (Evidence:)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 779.1 Tm (taken on board the problems and is working to resolve many of these. On the day of )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 761.6 Tm (the inspection we were able to have a full and frank discussion with the acting )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 744.11 Tm (manager who was very aware of the improvements which were required at this home.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 726.61 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 709.11 Tm (As previously stated the staff team are working together and the priority is the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 691.62 Tm (continued good care of the residents. However, all recognise that there are still some )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 674.12 Tm (shortfalls and are looking forward to the employment of a permanent manager.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 656.63 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 639.13 Tm (The acting manager is ensuring that staff training is prioritised and that supervision of )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 621.63 Tm (the staff team is being undertaken. She is very aware of equality and diversity issues )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 604.14 Tm (and works in partnership with families, residents, staff and other professionals. Staff )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 586.64 Tm (have undertaken training in safeguarding and the acting manager works with the )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 569.15 Tm (responsible authority to ensure that the outcomes of any safeguarding referrals are )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 551.65 Tm (put into practice.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 534.15 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 516.66 Tm (The organisation's policies and procedures are now being followed by staff, and a fire )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 499.16 Tm (risk assessment is currently being undertaken by the acting manager. We did not look )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 481.67 Tm (at the maintenance records as these were viewed prior to registration being granted.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 464.17 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 446.67 Tm (Recruitment procedures were found to be robust although there had been some )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 429.18 Tm (discrepancies which had been uncovered by the acting manager and the necessary )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 411.68 Tm (action was taken to address these.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 394.19 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 376.69 Tm (There have also been changes in the administrative staff, and the current )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 359.19 Tm (administrator has worked hard with the acting manager to ensure that the systems in )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 341.7 Tm (place are followed and robust, and this also related to the safekeeping of residents' )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 324.2 Tm (finances which were found to be in good order.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 306.71 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 289.21 Tm (Notifications as required under Regulation 37 of the Care Homes Regulations 2001 )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 271.71 Tm (continue to be sent to the Commission, and visits as required under Regulation 26 of )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 254.22 Tm (the Care Homes Regulations 2001 are also undertaken. Currently there have not been )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 236.72 Tm (any referrals under the Deprivations of Liberty Safeguards \(DOLS\).)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 219.23 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 34.32 201.73 Tm (Whilst we wish to acknowledge the good care and work which is being undertaken at )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 184.23 Tm (this home, and the current commitment of the organisation, the acting manager and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 166.74 Tm (the staff team to ensure that good care continues, we are concerned at the continuing )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 149.24 Tm (lack of a permanent manager since registration. It is essential for the residents and )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 131.75 Tm (staff that a permanent manager, who has the commitment to stay at the home, is )Tj ET /F2 12 Tf BT 1 0 0 1 34.32 114.25 Tm (recruited and given the support necessary.)Tj ET /F2 12 Tf BT 1 0 0 1 34.32 96.75 Tm ()Tj ET endstream endobj 62 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 64 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (25)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.99216 0.9451 0.76078 RG 36.25 w 29.47 793.28 m 564.97 793.28 l S 0.001 w 0.95294 0.95294 0.95294 RG 17 w 28.35 804.03 m 566.1 804.03 l S 0.001 w 17 w 28.35 784.78 m 422.1 784.78 l S 0.001 w 17 w 424.35 784.78 m 467.1 784.78 l S 0.001 w 1 1 1 RG 17 w 469.35 784.78 m 494.1 784.78 l S 0.001 w 0.95294 0.95294 0.95294 RG 17 w 496.35 784.78 m 539.1 784.78 l S 0.001 w 1 1 1 RG 17 w 541.35 784.78 m 566.1 784.78 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 794.4 m 568.3 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 813.65 m 568.3 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 794.4 m 568.3 794.4 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 775.15 m 568.3 775.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 814.73 m 27.22 774.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 795.48 m 423.22 774.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 795.48 m 468.22 774.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 795.48 m 495.22 774.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 795.48 m 540.22 774.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 814.73 m 567.22 774.08 l S 0.001 w [] 0 d /F2 12 Tf BT 1 0 0 1 33.75 800.47 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F2 12 Tf BT 1 0 0 1 429.75 781.22 Tm (Yes)Tj ET /F7 12 Tf BT 1 0 0 1 476.37 783.16 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 501.75 781.22 Tm (No)Tj ET /F7 12 Tf BT 1 0 0 1 548.37 783.16 Tm (5)Tj ET 0.95294 0.95294 0.95294 RG 124.56 w 32.32 655.12 m 564.97 655.12 l S 0.001 w 1 1 1 RG 20.58 w 31.2 604.26 m 91.05 604.26 l S 0.001 w 20.58 w 93.3 604.26 m 197.4 604.26 l S 0.001 w 20.58 w 199.65 604.26 m 289.45 604.26 l S 0.001 w 20.58 w 291.7 604.26 m 473.8 604.26 l S 0.001 w 20.58 w 476.05 604.26 m 566.1 604.26 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 616.75 m 30.07 591.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 616.75 m 567.22 591.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 648.22 m 568.4 648.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 615.67 m 568.3 615.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 616.75 m 92.17 591.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 616.75 m 198.52 591.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 616.75 m 290.57 591.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 616.75 m 474.92 591.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 719.65 m 568.4 719.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 648.22 m 568.4 648.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 615.67 m 568.4 615.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 592.84 m 568.3 592.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 720.73 m 30.07 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 649.3 m 92.12 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 649.3 m 198.52 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 649.3 m 290.62 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 649.3 m 475.02 614.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 720.73 m 567.32 614.6 l S 0.001 w [] 0 d /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 702.45 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 684.03 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 669.45 Tm (been met.)Tj ET /F2 12 Tf BT 1 0 0 1 95.57 669.45 Tm ( )Tj ET /F2 12 Tf BT 1 0 0 1 104.02 669.45 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 654.87 Tm (Act 2000, Care Homes Regulations 2001 and the National Minimum Standards.)Tj ET /F2 10 Tf BT 1 0 0 1 31.2 637.05 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 634.05 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 634.05 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 634.05 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 634.05 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 621.9 Tm (action)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 602.49 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 96.15 599.49 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 202.5 599.49 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 294.55 599.49 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 478.9 599.49 Tm ()Tj ET endstream endobj 65 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 66 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (26)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 797.57 Tm (Requirements and recommendations from this inspection:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 782.15 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 108.12 w 32.32 719.78 m 564.97 719.78 l S 0.001 w 1 1 1 RG 20.58 w 31.2 677.13 m 91.05 677.13 l S 0.001 w 20.58 w 93.3 677.13 m 197.4 677.13 l S 0.001 w 20.58 w 199.65 677.13 m 289.45 677.13 l S 0.001 w 20.58 w 291.7 677.13 m 473.8 677.13 l S 0.001 w 20.58 w 476.05 677.13 m 566.1 677.13 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 689.63 m 30.07 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 689.63 m 567.22 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.3 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 689.63 m 92.17 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 689.63 m 198.52 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 689.63 m 290.57 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 689.63 m 474.92 664.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 776.09 m 568.4 776.09 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 721.1 m 568.4 721.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 688.55 m 568.4 688.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 665.72 m 568.3 665.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 777.17 m 30.07 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 722.18 m 92.12 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 722.18 m 198.52 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 722.18 m 290.62 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 722.18 m 475.02 687.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 777.17 m 567.32 687.47 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 759.9 Tm (Immediate requirements:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 742.32 Tm (These are immediate requirements that were set on the day we visited this care home. )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 727.74 Tm (The registered person had to meet these within 48 hours.)Tj ET /F2 10 Tf BT 1 0 0 1 31.2 709.92 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 706.92 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 706.92 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 706.92 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 706.92 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 694.77 Tm (action)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 675.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 96.15 672.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 202.5 672.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 294.55 672.36 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 478.9 672.36 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 563.19 w 32.32 345.62 m 564.97 345.62 l S 0.001 w 1 1 1 RG 463.9 w 31.2 294.85 m 91.05 294.85 l S 0.001 w 463.9 w 93.3 294.85 m 197.4 294.85 l S 0.001 w 463.9 w 199.65 294.85 m 289.45 294.85 l S 0.001 w 463.9 w 291.7 294.85 m 473.8 294.85 l S 0.001 w 463.9 w 476.05 294.85 m 566.1 294.85 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 529.01 m 30.07 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 529.01 m 567.22 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 560.48 m 568.4 560.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 527.93 m 568.3 527.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 529.01 m 92.17 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 529.01 m 198.52 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 529.01 m 290.57 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 529.01 m 474.92 60.7 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 629.47 m 568.4 629.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 560.48 m 568.4 560.48 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 527.93 m 568.4 527.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 61.78 m 568.3 61.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 630.55 m 30.07 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 561.56 m 92.12 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 561.56 m 198.52 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 561.56 m 290.62 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 561.56 m 475.02 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 630.55 m 567.32 526.85 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 616.28 Tm (Statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 596.28 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 581.7 Tm (Standards Act 2000, Care Homes)Tj ET /F2 12 Tf BT 1 0 0 1 239.77 581.7 Tm (Regulations 2001 and the National Minimum )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 567.12 Tm (Standards. The registered person\(s\) must do this within the timescales we have set.)Tj ET /F2 10 Tf BT 1 0 0 1 31.2 549.3 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 546.3 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 546.3 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 546.3 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 546.3 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 534.15 Tm (action)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 514.74 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 99.3 514.74 Tm (3)Tj ET /F2 12 Tf BT 1 0 0 1 201.55 514.74 Tm (14)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 514.74 Tm (The registered person shall )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 497.74 Tm (not provide accommodation )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 480.74 Tm (to a service user at the care )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 463.74 Tm (home unless, so far as it )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 446.74 Tm (shall have been practicable )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 429.74 Tm (to do so the needs of the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 412.74 Tm (service user have been )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 395.74 Tm (assessed by a suitably )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 378.74 Tm (trained person, the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 361.74 Tm (registered person has )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 344.74 Tm (obtained a copy of the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 327.74 Tm (assessment and there has )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 310.74 Tm (been appropriate )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 293.74 Tm (consultation regarding the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 276.74 Tm (assessment with the service )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 259.74 Tm (user or a representative of )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 242.74 Tm (the service user.)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 225.74 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 298.05 208.74 Tm (The assessment must )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 191.74 Tm (include details of a capacity )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 174.74 Tm (assessments where it is )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 157.74 Tm (deemed that the person )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 140.74 Tm (does not have capacity to )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 123.74 Tm (make an informed decision, )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 106.74 Tm (having regard to the fact )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 89.74 Tm (that decisions are time and )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 72.74 Tm (decision specific, as required )Tj ET /F2 12 Tf BT 1 0 0 1 482.1 514.74 Tm (30/11/2009)Tj ET /F2 12 Tf BT 1 0 0 1 554.05 514.74 Tm ()Tj ET endstream endobj 67 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 68 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (27)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 746.25 w 32.32 438.28 m 564.97 438.28 l S 0.001 w 1 1 1 RG 170 w 31.2 625.99 m 91.05 625.99 l S 0.001 w 170 w 93.3 625.99 m 197.4 625.99 l S 0.001 w 170 w 199.65 625.99 m 289.45 625.99 l S 0.001 w 170 w 291.7 625.99 m 473.8 625.99 l S 0.001 w 170 w 476.05 625.99 m 566.1 625.99 l S 0.001 w 408 w 31.2 334.74 m 91.05 334.74 l S 0.001 w 408 w 93.3 334.74 m 197.4 334.74 l S 0.001 w 408 w 199.65 334.74 m 289.45 334.74 l S 0.001 w 408 w 291.7 334.74 m 473.8 334.74 l S 0.001 w 408 w 476.05 334.74 m 566.1 334.74 l S 0.001 w 64.46 w 31.2 96.26 m 91.05 96.26 l S 0.001 w 64.46 w 93.3 96.26 m 197.4 96.26 l S 0.001 w 64.46 w 199.65 96.26 m 289.45 96.26 l S 0.001 w 64.46 w 291.7 96.26 m 473.8 96.26 l S 0.001 w 64.46 w 476.05 96.26 m 566.1 96.26 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 539.86 m 568.3 539.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 129.61 m 568.3 129.61 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 713.19 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 713.19 m 567.22 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.3 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 713.19 m 92.17 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 713.19 m 198.52 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 713.19 m 290.57 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 713.19 m 474.92 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.4 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 539.86 m 568.3 539.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 129.61 m 568.3 129.61 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 568.3 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 745.74 m 92.12 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 745.74 m 198.52 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 745.74 m 290.62 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 745.74 m 475.02 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 711.04 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 800.47 Tm (Statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 780.47 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 765.89 Tm (Standards Act 2000, Care Homes)Tj ET /F2 12 Tf BT 1 0 0 1 239.77 765.89 Tm (Regulations 2001 and the National Minimum )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 751.31 Tm (Standards. The registered person\(s\) must do this within the timescales we have set.)Tj ET /F2 10 Tf BT 1 0 0 1 31.2 733.49 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 730.49 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 730.49 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 730.49 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 730.49 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 718.34 Tm (action)Tj ET /F2 12 Tf BT 1 0 0 1 295.8 701.18 Tm (under the Mental Capacity )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 684.18 Tm (Act 2005. This is to ensure )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 667.18 Tm (that the Act is complied with )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 650.18 Tm (and the interests and rights )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 633.18 Tm (of the individual are )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 616.18 Tm (maintained. Details of )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 599.18 Tm (Lasting Power of Attorney )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 582.18 Tm (must also be included, )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 565.18 Tm (where this has been )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 548.18 Tm (obtained.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 526.68 Tm (2)Tj ET /F2 12 Tf BT 1 0 0 1 99.3 526.68 Tm (7)Tj ET /F2 12 Tf BT 1 0 0 1 201.55 526.68 Tm (15)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 526.68 Tm (The registered person shall, )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 509.68 Tm (after consultation with the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 492.68 Tm (service user, or a )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 475.68 Tm (representative of his, )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 458.68 Tm (prepare a written plan as to )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 441.68 Tm (how the service user's needs )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 424.68 Tm (in respect of his health and )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 407.68 Tm (welfare are to be met, and )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 390.68 Tm (such plans reviewed on a )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 373.68 Tm (regular basis.)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 356.68 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 298.05 339.68 Tm (This will ensure that the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 322.68 Tm (needs of the individuals are )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 305.68 Tm (identified and kept under )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 288.68 Tm (review to the benefit of the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 271.68 Tm (individual. These needs )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 254.68 Tm (should also include capacity )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 237.68 Tm (assessments as required )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 220.68 Tm (under the Mental Capacity )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 203.68 Tm (Act 2005, with )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 186.68 Tm (documentation around the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 169.68 Tm (important areas of finances, )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 152.68 Tm (medication, relationships )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 135.68 Tm (etc.)Tj ET /F2 12 Tf BT 1 0 0 1 482.1 526.68 Tm (30/11/2009)Tj ET /F2 12 Tf BT 1 0 0 1 554.05 526.68 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 35.5 116.43 Tm (3)Tj ET /F2 12 Tf BT 1 0 0 1 99.3 116.43 Tm (9)Tj ET /F2 12 Tf BT 1 0 0 1 201.55 116.43 Tm (13)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 116.43 Tm (The registered person shall )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 99.43 Tm (make arrangements for the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 82.43 Tm (safe administration of )Tj ET /F2 12 Tf BT 1 0 0 1 482.1 116.43 Tm (30/11/2009)Tj ET /F2 12 Tf BT 1 0 0 1 554.05 116.43 Tm ()Tj ET endstream endobj 69 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 70 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (28)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 746.25 w 32.32 438.28 m 564.97 438.28 l S 0.001 w 1 1 1 RG 374 w 31.2 523.99 m 91.05 523.99 l S 0.001 w 374 w 93.3 523.99 m 197.4 523.99 l S 0.001 w 374 w 199.65 523.99 m 289.45 523.99 l S 0.001 w 374 w 291.7 523.99 m 473.8 523.99 l S 0.001 w 374 w 476.05 523.99 m 566.1 523.99 l S 0.001 w 270.71 w 31.2 199.38 m 91.05 199.38 l S 0.001 w 270.71 w 93.3 199.38 m 197.4 199.38 l S 0.001 w 270.71 w 199.65 199.38 m 289.45 199.38 l S 0.001 w 270.71 w 291.7 199.38 m 473.8 199.38 l S 0.001 w 270.71 w 476.05 199.38 m 566.1 199.38 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 335.86 m 568.3 335.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 713.19 m 30.07 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 713.19 m 567.22 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.3 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 713.19 m 92.17 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 713.19 m 198.52 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 713.19 m 290.57 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 713.19 m 474.92 61.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.4 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 335.86 m 568.3 335.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 62.9 m 568.3 62.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 745.74 m 92.12 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 745.74 m 198.52 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 745.74 m 290.62 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 745.74 m 475.02 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 711.04 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 800.47 Tm (Statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 780.47 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 765.89 Tm (Standards Act 2000, Care Homes)Tj ET /F2 12 Tf BT 1 0 0 1 239.77 765.89 Tm (Regulations 2001 and the National Minimum )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 751.31 Tm (Standards. The registered person\(s\) must do this within the timescales we have set.)Tj ET /F2 10 Tf BT 1 0 0 1 31.2 733.49 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 730.49 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 730.49 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 730.49 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 730.49 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 718.34 Tm (action)Tj ET /F2 12 Tf BT 1 0 0 1 295.8 701.18 Tm (medication and the )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 684.18 Tm (safekeeping of controlled )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 667.18 Tm (drugs.)Tj ET /F2 12 Tf BT 1 0 0 1 295.8 650.18 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 295.8 633.18 Tm (PRN protocols \(as required )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 616.18 Tm (medication\) must be in place )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 599.18 Tm (and include signs/symptoms )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 582.18 Tm (of pain for residents who )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 565.18 Tm (cannot verbally )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 548.18 Tm (communicate. Also where )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 531.18 Tm (PRN medication is being )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 514.18 Tm (given on a regular basis this )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 497.18 Tm (should be reviewed by the )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 480.18 Tm (GP as it may be required on )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 463.18 Tm (a regular basis. The )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 446.18 Tm (requirements of the )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 429.18 Tm (cupboard for storage of )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 412.18 Tm (controlled drugs has )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 395.18 Tm (changed, and the current )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 378.18 Tm (storage facilities do not )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 361.18 Tm (meet the new legislative )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 344.18 Tm (requirements.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 322.68 Tm (4)Tj ET /F2 12 Tf BT 1 0 0 1 99.3 322.68 Tm (15)Tj ET /F2 12 Tf BT 1 0 0 1 201.55 322.68 Tm (16)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 322.68 Tm (The registered persons shall )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 305.68 Tm (provide, in adequate, )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 288.68 Tm (quantities, suitable, )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 271.68 Tm (wholesome and nutritious )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 254.68 Tm (food which is varied and )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 237.68 Tm (properly prepared and )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 220.68 Tm (available at such time as )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 203.68 Tm (may reasonably be required )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 186.68 Tm (by service users.)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 169.68 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 298.05 152.68 Tm (All residents should be )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 135.68 Tm (enabled to make a positive )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 118.68 Tm (choice as to meals, and )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 101.68 Tm (pureed foods should be )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 84.68 Tm (presented in a manner )Tj ET /F2 12 Tf BT 1 0 0 1 482.1 322.68 Tm (30/11/2009)Tj ET /F2 12 Tf BT 1 0 0 1 554.05 322.68 Tm ()Tj ET endstream endobj 71 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 72 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (29)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 475.54 w 32.32 573.63 m 564.97 573.63 l S 0.001 w 1 1 1 RG 102 w 31.2 659.99 m 91.05 659.99 l S 0.001 w 102 w 93.3 659.99 m 197.4 659.99 l S 0.001 w 102 w 199.65 659.99 m 289.45 659.99 l S 0.001 w 102 w 291.7 659.99 m 473.8 659.99 l S 0.001 w 102 w 476.05 659.99 m 566.1 659.99 l S 0.001 w 272 w 31.2 470.74 m 91.05 470.74 l S 0.001 w 272 w 93.3 470.74 m 197.4 470.74 l S 0.001 w 272 w 199.65 470.74 m 289.45 470.74 l S 0.001 w 272 w 291.7 470.74 m 473.8 470.74 l S 0.001 w 272 w 476.05 470.74 m 566.1 470.74 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 607.86 m 568.3 607.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 713.19 m 30.07 332.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 713.19 m 567.22 332.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.3 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 713.19 m 92.17 332.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 713.19 m 198.52 332.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 713.19 m 290.57 332.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 713.19 m 474.92 332.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 813.65 m 568.4 813.65 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 744.66 m 568.4 744.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 712.11 m 568.4 712.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 607.86 m 568.3 607.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 333.61 m 568.3 333.61 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 814.73 m 30.07 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 745.74 m 92.12 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 745.74 m 198.52 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 745.74 m 290.62 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 745.74 m 475.02 711.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 814.73 m 567.32 711.04 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 800.47 Tm (Statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 780.47 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 765.89 Tm (Standards Act 2000, Care Homes)Tj ET /F2 12 Tf BT 1 0 0 1 239.77 765.89 Tm (Regulations 2001 and the National Minimum )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 751.31 Tm (Standards. The registered person\(s\) must do this within the timescales we have set.)Tj ET /F2 10 Tf BT 1 0 0 1 31.2 733.49 Tm (No.)Tj ET /F2 10 Tf BT 1 0 0 1 96.1 730.49 Tm (Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.5 730.49 Tm (Regulation)Tj ET /F2 10 Tf BT 1 0 0 1 294.6 730.49 Tm (Requirement)Tj ET /F2 10 Tf BT 1 0 0 1 479 730.49 Tm (Timescale for )Tj ET /F2 10 Tf BT 1 0 0 1 479 718.34 Tm (action)Tj ET /F2 12 Tf BT 1 0 0 1 295.8 701.18 Tm (which is attractive and )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 684.18 Tm (appealing in terms of )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 667.18 Tm (texture, flavour, and )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 650.18 Tm (appearance, in order to )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 633.18 Tm (maintain appetite and )Tj ET /F2 12 Tf BT 1 0 0 1 295.8 616.18 Tm (nutrition.)Tj ET /F2 12 Tf BT 1 0 0 1 35.5 594.68 Tm (5)Tj ET /F2 12 Tf BT 1 0 0 1 99.3 594.68 Tm (31)Tj ET /F2 12 Tf BT 1 0 0 1 201.55 594.68 Tm (8)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 594.68 Tm (The registered provider shall )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 577.68 Tm (appoint an individual to )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 560.68 Tm (manage the home, and shall )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 543.68 Tm (forthwith give notice to the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 526.68 Tm (Commission of the name of )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 509.68 Tm (the person so appointed and )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 492.68 Tm (the date on which the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 475.68 Tm (appointment is to take )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 458.68 Tm (effect.)Tj ET /F2 12 Tf BT 1 0 0 1 298.05 441.68 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 298.05 424.68 Tm (It is essential for the )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 407.68 Tm (continued good care and )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 390.68 Tm (consistency for residents )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 373.68 Tm (and staff that a permanent )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 356.68 Tm (manager be appointed as )Tj ET /F2 12 Tf BT 1 0 0 1 298.05 339.68 Tm (soon as is possible.)Tj ET /F2 12 Tf BT 1 0 0 1 482.1 594.68 Tm (29/01/2010)Tj ET /F2 12 Tf BT 1 0 0 1 554.05 594.68 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 155.41 w 32.32 235.53 m 564.97 235.53 l S 0.001 w 1 1 1 RG 64.32 w 31.2 193.36 m 91.05 193.36 l S 0.001 w 64.32 w 93.3 193.36 m 197.4 193.36 l S 0.001 w 64.32 w 199.65 193.36 m 566.1 193.36 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 227.72 m 30.07 159 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 227.72 m 567.22 159 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 245.92 m 568.4 245.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 226.64 m 568.3 226.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 227.72 m 92.17 159 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 227.72 m 198.52 159 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 315.49 m 568.4 315.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 245.92 m 568.4 245.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 160.07 m 568.3 160.07 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 316.57 m 30.07 225.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 247 m 92.17 226.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.47 247 m 198.47 226.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 316.57 m 567.32 225.57 l S 0.001 w [] 0 d /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 299.3 Tm (Recommendations)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 34.05 281.72 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 267.14 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F2 12 Tf BT 1 0 0 1 34.05 252.56 Tm (improving their service.)Tj ET /F2 10 Tf BT 1 0 0 1 34.05 231.74 Tm (No)Tj ET /F2 10 Tf BT 1 0 0 1 96.15 231.74 Tm (Refer to Standard)Tj ET /F2 10 Tf BT 1 0 0 1 202.45 231.74 Tm (Good Practice Recommendations)Tj ET /F2 12 Tf BT 1 0 0 1 34.05 210.46 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 96.15 210.46 Tm (1)Tj ET /F2 12 Tf BT 1 0 0 1 202.5 210.46 Tm (The registered persons should endeavour to provide )Tj ET /F2 12 Tf BT 1 0 0 1 202.5 195.88 Tm (information in more simpler formats for the benefit of )Tj ET /F2 12 Tf BT 1 0 0 1 202.5 181.3 Tm (residents who are living with dementia, memory loss or )Tj ET /F2 12 Tf BT 1 0 0 1 202.5 166.72 Tm (cognitive impairment.)Tj ET endstream endobj 73 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 74 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 20.58 w 28.35 35.56 m 566.93 35.56 l S 0.001 w /F2 12 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 30.79 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 477.68 31.8 Tm (Page)Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 508.21 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 11 Tf BT 1 0 0 1 522.2 31.8 Tm ( of )Tj ET /F2 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 540.49 31.8 Tm (30)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 22.5 w 22.95 802.41 m 560.45 802.41 l S 0.001 w /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 799.09 Tm (Helpline:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 10 Tf BT 1 0 0 1 28.35 781.11 Tm ()Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 759.6 Tm (Telephone:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 95.88 759.6 Tm ( 03000 616161)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 739.6 Tm (Email:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 66.84 739.6 Tm ( enquiries@cqc.org.uk)Tj ET /F2 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 719.61 Tm (Web:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F2 12 Tf BT 1 0 0 1 64.35 719.61 Tm (www.cqc.org.uk)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 699.61 Tm ()Tj ET /F2 12 Tf BT 1 0 0 1 28.35 679.61 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 662.12 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F2 12 Tf BT 1 0 0 1 28.35 622.62 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 605.13 Tm (reproduced in whole or in part, free of charge, in any format or medium provided that it )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 587.63 Tm (is not used for commercial gain. This consent is subject to the material being )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 570.13 Tm (reproduced accurately and on proviso that it is not used in a derogatory manner or )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 552.64 Tm (misleading context. The material should be acknowledged as CQC copyright, with the )Tj ET /F2 12 Tf BT 1 0 0 1 28.35 535.14 Tm (title and date of publication of the document specified.)Tj ET endstream endobj 75 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 595 842]>> endobj 76 0 obj[6 0 R/XYZ 0 318.87 0] endobj 77 0 obj <>stream  cvt bfpgmIglyf headg "6hheao"$hmtxłc#locaBmaxp b prep~ϚbcxdYV`jv^gakwL}g# CCw|}44 \wCXLkr/:FRb3AJMjiH\shhSn +j1 bLz fYY-`#)kkcyfVfZc/M\AyoV@@TH:<;:9876543210/.-,+*)('&%$#"!  ,CX+!!!Y-,CX+!!!Y-,CX%!!!!Y-,CX+!!!Y-,CX+!!!Y-,CX+!!!Y-,CX+!!!Y-,NF#CD%F!M-,CXEdj#EiCd``F#D# F/!!!!Y-, C#Ce -, C#C -,F#pF>F#pFE: -,+%E%Ej@`%#D!!!-,+%E%Ej`%#D!!!-,+!!!-,+!!!-,CCe -, i@a ,b`+ d#da\XaY-,%EhTX%E%E`h %#D%#D% Eh #D%Eh`%#DY-,% Eh #D%Eh`%#D-, CX!CXE+G#DGzEi G#D QX+G#DGz!GzYYY-, E#Eh`D-,EjB-,/-,!!-,%E%Ed`j%Eja %Ej e%#D%#D!!-,Eh#Eia%Eja %Ej e%#D%#D!!-,Ed#EdadB-,%C@T%CTZX% E@aDY%CT%C@TZX% E@`DY!!!!-,KRXC%E#aD!!Y-,KRXC%E#`D!!Y-,KRXED!!Y-, %#I@` c RX#%8#%e8c8!!!!!Y-,KPXED!!Y-,%# `#-,%# a#-,%-,F#F`F# F`ab# #KKpE` PXaFY`h:-, E%FRX?!Y-, E%FPX?!Y-,CC -,KRX%%I%%Ia TX! CUXY@TX CTXY CTX%8YYYY!!!!-,KRXCe8!!Y-,KRXC8!!Y-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,CXY-,CXY-, +# <+-,(+# #+X59O4v" % A6O;*0Ș}-.$ ]G-#) C@/44 4CC CSVf B @  qn22????10]4&#"326%#"&'!!6632mfj/]-#G#}fT|F^Mi: &(8BR4*e@)$!;3!DO KE'* 7@ 7@7@ $@ 7$$@ $@ 7$$,p+3/+3?3/+?3/+10++]"&'&&54676632#&&'&&#"32676673UT^fWT{]^-=$&`;Bd$#2-O)3YFIIݖIFC+/0- " 6#C@-; ;L Lp#* 7* 7A!B o% p$22????10++]!!5#"4676632!&&#"326"W!*R9LC=aXqK^T~eq.^u@> PIU%'"' $4%g@#% 4 AOA S$sz* 7%< ">7@ 7@  q''% p&2]3/?3/++]?9/10+] ! !32676673&&#"<8.-xG=v1+I%+G>9yadfs0H~Ni,otziTY@<@ ?  0 @  /  /]3/]/2/9/]??32?2/10#&&#"!!!#5354632TU&jML0 Nk o 6Y9p@Q<K@C$pyzp6)* 7 7* 7* 79A4 B+ 0p!A 7(o;@.p:3/]22?3/]???10++++]&&#"326#"&'332676655#"46766327!%L&~Q?/[ZNNڅpJ)G$+R+Yw;RIA>_V8 Sb Ie'&' Ü=>7  %"#_H4?"JGM,%29@$4 E p D o`  n2]??D?C?B?A?@??5233554455@!5 6@q::6q@q 6ppo@o6n@n 6pfff@g 6ed@;d 6@ ?_  k@khhhPh`ha0[@[[[8@ 6@@ +*p*,--  C! C <$e2"H/ 0@PpP`p0/?o /?o 7 7 **& 9999PKKTBKKSB 2+KdRBKRXYKTXYKSXY++++++++st+ststEEha#DsEEha#DsEEha#DEh#Dst++tu++++u+++++++++s+++++++++ss++sssstssssss+ss+s+u+us+u++s+++++++++++++++++++++++++++ss+s+sss++s+s++s+++++ss+++s+++s+++++ts+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ endstream endobj 78 0 obj<> endobj 79 0 obj<>/Subtype/CIDFontType2/Type/Font/W [3[292]29[363]38[667]44[483]46[696]50[770]53[726 633 612]68[598 631 527 629 593 382 629 640 301 362]79[301 953 640 617 629]85[433 514 415 640]90[889 604 575]]/CIDToGIDMap/Identity/DW 1000>> endobj 80 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0003><005c> endcodespacerange 31 beginbfrange <0003><0003><0020> <001d><001d><003a> <0026><0026><0043> <002c><002c><0049> <002e><002e><004b> <0032><0032><004f> <0035><0035><0052> <0036><0036><0053> <0037><0037><0054> <0044><0044><0061> <0045><0045><0062> <0046><0046><0063> <0047><0047><0064> <0048><0048><0065> <0049><0049><0066> <004a><004a><0067> <004b><004b><0068> <004c><004c><0069> <004d><004d><006a> <004f><004f><006c> <0050><0050><006d> <0051><0051><006e> <0052><0052><006f> <0053><0053><0070> <0055><0055><0072> <0056><0056><0073> <0057><0057><0074> <0058><0058><0075> <005a><005a><0077> <005b><005b><0078> <005c><005c><0079> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 3 0 obj<> endobj 81 0 obj <>stream %!PS-AdobeFont-1.0: SymbolMT Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:50:06 2008 % Converted from TrueType font 'SYMBOL.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 1.60) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Symbol) readonly def /FamilyName (Symbol) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -109 def /UnderlineThickness 49 def end readonly def /FontName /SymbolMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {0 -220 1113 1005} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /universal put dup 35 /numbersign put dup 36 /existential put dup 37 /percent put dup 38 /ampersand put dup 39 /suchthat put dup 40 /parenleft put dup 41 /parenright put dup 42 /asteriskmath put dup 43 /plus put dup 44 /comma put dup 45 /minus put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /congruent put dup 65 /Alpha put dup 66 /Beta put dup 67 /Chi put dup 68 /Delta put dup 69 /Epsilon put dup 70 /Phi put dup 71 /Gamma put dup 72 /Eta put dup 73 /Iota put dup 74 /theta1 put dup 75 /Kappa put dup 76 /Lambda put dup 77 /Mu put dup 78 /Nu put dup 79 /Omicron put dup 80 /Pi put dup 81 /Theta put dup 82 /Rho put dup 83 /Sigma put dup 84 /Tau put dup 85 /Upsilon put dup 86 /sigma1 put dup 87 /Omega put dup 88 /Xi put dup 89 /Psi put dup 90 /Zeta put dup 91 /bracketleft put dup 92 /therefore put dup 93 /bracketright put dup 94 /perpendicular put dup 95 /underscore put dup 96 /radicalex put dup 97 /alpha put dup 98 /beta put dup 99 /chi put dup 100 /delta put dup 101 /epsilon put dup 102 /phi put dup 103 /gamma put dup 104 /eta put dup 105 /iota put dup 106 /phi1 put dup 107 /kappa put dup 108 /lambda put dup 109 /mu put dup 110 /nu put dup 111 /omicron put dup 112 /pi put dup 113 /theta put dup 114 /rho put dup 115 /sigma put dup 116 /tau put dup 117 /upsilon put dup 118 /omega1 put dup 119 /omega put dup 120 /xi put dup 121 /psi put dup 122 /zeta put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /similar put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /.notdef put dup 131 /.notdef put dup 132 /.notdef put dup 133 /.notdef put dup 134 /.notdef put dup 135 /.notdef put dup 136 /.notdef put dup 137 /.notdef put dup 138 /.notdef put dup 139 /.notdef put dup 140 /.notdef put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /.notdef put dup 146 /.notdef put dup 147 /.notdef put dup 148 /.notdef put dup 149 /.notdef put dup 150 /.notdef put dup 151 /.notdef put dup 152 /.notdef put dup 153 /.notdef put dup 154 /.notdef put dup 155 /.notdef put dup 156 /.notdef put dup 157 /.notdef put dup 158 /.notdef put dup 159 /.notdef put dup 160 /.notdef put dup 161 /Upsilon1 put dup 162 /minute put dup 163 /lessequal put dup 164 /fraction put dup 165 /infinity put dup 166 /florin put dup 167 /club put dup 168 /diamond put dup 169 /heart put dup 170 /spade put dup 171 /arrowboth put dup 172 /arrowleft put dup 173 /arrowup put dup 174 /arrowright put dup 175 /arrowdown put dup 176 /degree put dup 177 /plusminus put dup 178 /second put dup 179 /greaterequal put dup 180 /multiply put dup 181 /proportional put dup 182 /partialdiff put dup 183 /bullet put dup 184 /divide put dup 185 /notequal put dup 186 /equivalence put dup 187 /approxequal put dup 188 /ellipsis put dup 189 /arrowvertex put dup 190 /arrowhorizex put dup 191 /carriagereturn put dup 192 /aleph put dup 193 /Ifraktur put dup 194 /Rfraktur put dup 195 /weierstrass put dup 196 /circlemultiply put dup 197 /circleplus put dup 198 /emptyset put dup 199 /intersection put dup 200 /union put dup 201 /propersuperset put dup 202 /reflexsuperset put dup 203 /notsubset put dup 204 /propersubset put dup 205 /reflexsubset put dup 206 /element put dup 207 /notelement put dup 208 /angle put dup 209 /gradient put dup 210 /registerserif put dup 211 /copyrightserif put dup 212 /trademarkserif put dup 213 /product put dup 214 /radical put dup 215 /dotmath put dup 216 /logicalnot put dup 217 /logicaland put dup 218 /logicalor put dup 219 /arrowdblboth put dup 220 /arrowdblleft put dup 221 /arrowdblup put dup 222 /arrowdblright put dup 223 /arrowdbldown put dup 224 /lozenge put dup 225 /angleleft put dup 226 /registersans put dup 227 /copyrightsans put dup 228 /trademarksans put dup 229 /summation put dup 230 /parenlefttp put dup 231 /parenleftex put dup 232 /parenleftbt put dup 233 /bracketlefttp put dup 234 /bracketleftex put dup 235 /bracketleftbt put dup 236 /bracelefttp put dup 237 /braceleftmid put dup 238 /braceleftbt put dup 239 /braceex put dup 240 /.notdef put dup 241 /angleright put dup 242 /integral put dup 243 /integraltp put dup 244 /integralex put dup 245 /integralbt put dup 246 /parenrighttp put dup 247 /parenrightex put dup 248 /parenrightbt put dup 249 /bracketrighttp put dup 250 /bracketrightex put dup 251 /bracketrightbt put dup 252 /bracerighttp put dup 253 /bracerightmid put dup 254 /bracerightbt put dup 255 /.notdef put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B T=:[RXz:F.V0zjQ ?tEn96$UD[d,-2;9!%fk̩Qhš?–LI?ӗӊFZJn|dƈ8G?)M/LUEVo/޺T}4_TWך߉ID{pwnq)9R*s!s E/%uW8xԇ)U'/ĝShH==pUs.C[ F`֕tn^Rk||ϲ)r`[K[ VhDr0$80G7_i♝>zneisH%)(iB5Ső-3늈yP.V@10osi4H<,n}E8+zCגwA4KS b*q57g4"l])cj08֣ySݣ,Y7B,yʦr qͭQ38q\ㅣ]TEbS.!Aے~2't%X(!<0 jJbLFVLh265p@%FG4!ݥZ|]s2zG6O$DɌSyv[;zlQ@¡P[G2/XV&2ȀyP 7C~6Tܕs9+9LutFR횤_3ۄv209j!C:ŏC/CC0 YIeWPu2@#.\NqUWN@"!Z՘ +hX8.]vxu;^uAӑ_V(<") 8;F'M`pkQF j(>Og\pHNtf֢w2E0 kf?bLC-<(9OYK}1gR4 3԰c"xwO6Mxq X~utHPZo화ǀ]~zЌ}}z}@uf@Eu~:,lX9?u0z"ฮg4ob|fa0*$XR\qػ@#U# AY?rk!h, k;vl.g=u>5p4XptJ2n^kQ?tH > [8MnVQ G7H`btBiJȗu&6U[|5zHh /¥+T3$N)'("닚dϋqczg b Jɧ7df4O`޻;.KX CJJw`Ds5^9qZ#0lf7~P ˕!%=iZ BvR\ E}/ ycگj_ 'Mm9eS 4j7-W.jM}o"گߥ%kjm,e4E-u{Rh@ϙf,/jm ]&:H{?wOA&!KCmM$&$(5o:Uר 8pw(DZq>I@Λ ]Tﶟ*v=7dT!Yڡ}:Cc18N+9S Ws%K ҕ) 1!6~'(.~3#2{ahB13GLTj6% ,X͟HjN]ta '4KAE8ll*H1;x;r-yAg*"W @HJ. `UݓT9O#%O?;lԋndž\ ay34p$זZIFeQÉ.&um(lM"zX<ѤG< P89u;Z/MPZ@>\="#~j]\XP1 MR6woVUz&77ǦQJϢ8ֈtq;.a:H}Num^ V~A09 +uմl*Tɕ<*>&”l1f*C+{&ḿCIFZ%K$-aYX#⚊&)K^"9zTkE F\;(|Q0K7.Jvo!m*M`ԇ̢`?),ҭ"l!$YE3K՛lPoi m:YvѦ ޮ*,X;%ƙQ( 8wm2)G&"K;&`<\f \Mlyp}6gAП&3Q7,g&)wCVc|J}p9xXsqfї_s9QvH6(r,{3jʨLDk8}faFFT^Y\hBDy knJ!]]*!&McxF vgR-"o1V$iղWИ C aA]@ uڎp}ITa<[4)7y$(1N_z=LιC.gc$"v VO>?x՚_`qe4y*>d*̼RiDx0_pXG656n<5#Q9^y+'z7V la9 2ɮn,q``7gr |o9hdU[D-sך%dkۧ4b$ixf7-=N+!^sAJAy$,]$?_|9fH@C#oާ/Lku/\6]%:8VJr|G(s7R|= ]kQ'\ '%#S|}`un'Pdm6)¢;;Hybט1 2={.$r͕ɨ'ӵಫE!&mY:bC37mRiJ`&n%6;#K95WaTvHk,fjk_<)+Fܚ*@+(.|zH足cpPbdqad t Xq|'RfZ *?ۍbX.Gt~97L.Jj 2C(I:7OZR}}!XQdU?7jDSMśga#7GƗBǦyc4IEГ(3tp=mRc{{5ͣJ}pזE8MQ{HvozC958soJ5]i1I%nQ1f 7k g/"^ j# [Rd'`2t>̓I+tzXbd 1BH9^+8_OʻoHo gߺz q%ʄ `$Ck Ęiyt k*qUcf8ޠk U)JSܗmgVKr.chhg6djQ?/:93ЈG;,FvMe=)ED|xG-ЕxXXqt[ c"Rqktj?A/*G{r urǡSGT  _t\R7S>_^-A*لWpGfUyRĀJ{E)u,-Jm79*<׾S3 3^wOS( <0a-L7מXtWVIawzGFw<$Kug n3ܮ4$a &)hؓփ+.7jKCK5F%r b]'AMg^A58}+u:čom,l}fF.70QfO!"j)%3} S#Pr쇶:Z_ EMx=W7HJτK :$-A/`Juh 3p0R /ǧL{+[]u}IRN~@f 馯qp)*;ڻh a3hyq41kɝ*y٠ur_ip}=>h,d.śg.YjUX-3gMOFL1Yq Sdry`_Cf$"dG'!M OQs"rVM*ƘVo$6eCJІ}Q:Miր ˷p g{o3pKR FC(u'3$(e^:ԨZsKrǙ 0 &j2Cge`jnk2\^#c$Ϟ&#s͈/!tm jPH6\lfuZ-W[Ym?"Mz7hDlT'4(_*SbJF.Rm񕵼䗯Mh8Lmi{']eAlcWb@$g GR;"gU"h}o< M)ь_>`.-c - tGTW9C-+>)jOF8\긡I$C\wL6%J;j,Ș;'ܜLgajOFxD9h9iePcV{J xVgSSz3v㍭; …keP8x;>\/1hJBad/G%"rb8,Պ:b%z>{n^AGfG6 U\QP@g=\\HZxQx`Ŗ1puBENpX4TglұifȂ7YX迺 oX 9Ȅ5Sru [>ރ k6Lr_A@ JБlzC*Un!B^=@:k 7{HH}g5b3;) Pk;5‡?YcE6)SSZZ6Ȼ  {m+>ܷ6MӝwGTյIEh@o?zModE{lYj"i4XzFd :g!kzU }H_Tw@sЎU%w uuv)n]hO O RGxJLV+'z-C3N&*Xҍ9dVQw6WQ2;O%ӐZ~QЦ<[ՃȷU;45]>Ɂ18VSX{Oyж4(} Rn @ZA~6;}JqwjvfQ{rr"Յ-MC ݪ^&wLDj/"%W-rT54*E ۲$Sg#R AG2L M=dtSi']rmV'@,q_7@҃.aWnײS>p$ ,!ҧ:'^\zʓdȖ1;m VCFn[!\:#I禁͌և46}P G[Yk lIixjTQK.<@N ,=rrF&!oX''Uʴ gg$-kvvQsk{ffDPď옛:~4_yҬيھ5s?+ Ğħ"zGrB]kn/Bǘ@(Qv]w&</'gQ`X]NyP6ȉ7]Dm|‚,}0d&2#*VTjq@U0>r߶mŤ>wVuO"6ӏ-\w )F 4nRzO*^3 mVM8c`k2Xێf֮dE0ؖ#,Q`?t n.g4C7F W֞aAVߙ(zXNJ์h[sY8 0B& ܸJeot9 8n(wI]p7aV9C©iOS&& RxM9)"{h Ld~ YWq|stJ*w8 w䂩-O ؝qma KMye褸7N{ m7]" cMHT%(m"~"Zǰ<G*=y'(GQ1O w*YQ)'F0+O8dhgTOl-ú'̛W x<(7!$IPizф*DzK`{3 ݐQ)C"]¡Oqfǀq`D Ru'E[j#$}E0|EI.]"̲O G/|ޗ 17D 9k~;8&܎6qE2qRDH X^d 'BکA-bRξse&EpJ_{Wi;Y<~2A,Jbe\P7=qb _>ڮ݇8\ q<R2mW ٢m̏ijHtrFh#SŊjNvɞş5vI%gg@ u4 0m,5J@k:ؽ&Rn]4^;D_Z435#FlXy}v xZfn1 nYHzj%6kÐݺJTJjl4i^Oؔh16](9B8|Cjnl=ޙ脁 nO 7Tjh m䠽sá.zA\kxAq]H'@(z1ܭPQh+H^ N/)8NVw^Cנp:)Հ!8|~B5n-_[+!V4,qND4ߟ`!0ɾO6񥥃DZڨlC+D_1 >@"9,Hǩ l}u~ O VᄌB|zrP_`1/WNWsq:Rqĥ9TOC ?MT a帻^yЇƌۦSe12{ژww*@GDV?"O=蝕΄ I>$]mvq&֖+tr㭔A!\~4!Ix2K z{0yy%@:VS]C7<=r?WsdgBwyG(Q|x e:4\jӑc<){fa8=$= c|y!榝W;/CM֞/RZGP-tgGvlk9ӨeŲ="R\% PyӖщpFE.o70IP-URwt=< ZdC(aYh( h>[qXLST'ĴN=_SDE:ɿdf= fJp(f(t,Oytk^. 4d#˘B6 RCW؜L|$ޓ?ѣ4WE{ NX P }: ה.Qc:Y` KSn@ҐK,@h,MLֲg 4ߊ'y6Ä#J{@8Ao}H՝;Kb}p5bLinʃ]lBrEÔ*dvXTFʂ#~ >#_[\iS`B_o e14¥~\SNC-yD߼F#PA^Uޗ($8 5<ڞP8h~gz;sidoGgv@Q/Gv&ݼwVЈSŸw0D)i34FU$ (۞y2.7FnC4vZ===#6óx7!(P]T~I\|$ ul R"i~E,R`R8>aXw ##Ϟ)#:,͑DIiМeG\х[r"=@!rrY* E|uTY|ZS81Ɍrg?l<$a^I ?c4J] T jO& (Qu0.HR>P||21|4-1l δ%P\d+T:Pm2׺ٓƑ9)+5\<_N>}ik-bУ__HӘ8d5:.Kq"cn@V<2?=S>Jnh /,عQts}ѻ4ߖ =ղP jXeIJ)3_Kf#}h>8b? 31pa EcFKD1={M@``(!lP02EGX@hYl B =f!CH*>6׏^Z.F[|q0H|Weܨ H6n;[O_p/p2a=cSلB-B.O0’b=n`̑x=.`<"y;{tbxN j\T26ܨjTt;í {v =/:T~(#]%!3n ~|xV$}lή#Qی-fbCysx~Eluq`%ˊ6j pw1Gw5pIYB.M1$(vPeaI$4&yDiFЂIA#*+}GzyogЈKEp*J܈CẍOiq"a9-G:A~րMuK/mGp&|+DF^cϽǽDžm6ﮖÓLQT&CRx"` GG`d˴n(DU!NX| q0 mO-u%ں[ny:M:HwȟP8"y]%A됹XlȉZg\çüOeld>н\>W8­ !龦ۨ"+ %Yj! 4!\[m~!Y"Ma⟿г')ߦ P . ou$$Ohu"gn:9B9>0)g- ]LBKJT 6--eA{51O+ڶdؽf&v|H1Ȝ*t,{v:S&`XVB/rx3}څyTѯ$~eӛ@n)yΠ 1=B4NS#L1W}a<_8ǹaƋ甡~ELtW&# jZ~TZù}Q+t ]oY.԰&q#[oO(x!I%"~Fnn@-g\/su$>S<p80{7UOShS7>uReT]Q䩈jfy-$V4>cqx#ܵT\l}9n2j [8ə,&ɃŕH3LzB{ m`Z"5H%z$Q!̟SgjFN.ļy8eYԝW2c JrRiܢ_aaߖ;ȅQ({r|4[Ztp?sHdCj3[ %R-^FЧ; jϿ2iWvv [P =Ms.pĘsb2H%*RDŚ!sDf,o^VtpW1tX+Rc WhNwqҾ vrqG473i'eg6+zaxd]&SShbF{/u%eHZdTeotQxs5yx*槏oI):ra1kcEHz DM%!_MZ]+v %)>R_;"=t9pnop)ԝ.o;Wdoo]Ӿɱ=ޜBtʓ&͆H[xSLw|Kk}}bKw蕮2e^&d}Ѭ.gޏ;ܰRYFULɔC+…vzBhOOm~(f?,P:p. .CAGX.lWū,*r 7IJܷw|eAuxka4ڿpæuRHx;-"Ҟ'7Jd~Ѓ ZdbS7@Bj vqY3&3_s_9z>QBt5 %.W(VC: nHHy/بMpJQh#ѐwzWm.Y eiǰVTwV缥9(2B7$?7 _-I.@/X^R`É Ǡ}:5f4"ƒ.*yHCl=MzBi cg!`֡P 5#zնjpm©.yU|Ѳ&rYD@bHNX-k*b9{hmH{bWewYj͜L9 :o' #w#Oٻ.#E,6{-[a'Z'r<&ŌGc ^!3"K%MuQhY`@Ǎg#3Y報R[}40^VB{`7x)\Q7sW2׬w] YuTWJR )鍨>M& 0>khc_Hә%w%h#טe%zfc*ىKǛ",LJ{eNaE{P f|;* 3n_3>v!ȝX_;ٵ8NU{Hwt[wۣؓ׫%!j`RfԚwBEo^iR !QH,0c< XqX;K&.g jbYNոϣ dJ@3ɆW)L@\:PUpbn_'!!ֱhB14NiIkCԿbq{[ӧff#ap}\Ra z1' :ޑ^N<[IoDڧO깿C='6|}@.*m3Oul e%'-WS>wMmt{?;ۮZ8=oRA^)Ӛ *AIUFU$ N ^j~*V" 7Z8a%@I־mK- C^~N;.mc1{ ~`*QO*~T)q^ܨPD=MMۨJ,7Z'v~Hy#?J3:) `27W w0alX5t n><0i.+e2*[am2y"! | i _Ȗ+yrWa *q@Ids!cTnض5qS/=ۺTYoiUqE&inө_oE:1/8'LHRvm6~C{0POLPK.BM$:~ɯp:]b{v jJök)I@[dk0̄#G[cAvMY{mL? GcSoqیO5RGW!e V u3`ZHn@=V-'5ڍ<8e}O *=]K2,~$ 9{_ʷkĄ iiMUQE zJnCݎ}@-!)fW6[Vƪ/ͭEs5&GuFMM6Goq&,p"z®$u 1n$׳芄rlZ)OGV#,Y"_< +$o q#Y,=y7If?h;0T9Ƙ96oh :)]%0eO}^f~|Q40yR~Z[4uipMWdt5۟=\[Bˬ{6k6";?+9~jJ[ʭOCg/F:Pr빆D^w_ؿ  dv&p2avS)f}寺x\4YD M3G܏H esCӯ3l,z*@ ߰:U,H*C~gjOKT|+#¢ IpGƜ $WOFݪ.4)8Y$l4Зŷ-IcEth%[Y&((Yc-^!JY1Cε%kn#7!Җ !6k¸*4^s=%}kAxpY h~f_=N:h^Vz>ǼYH5\ !A\QZ_Mi[FǺÞ+#'DFwk:>^\W+ӗߣ2T )% M9'>+:%חOY/ZXifRSر`׮Ti0CJս3Ҋpfr!h- 3*ljy#q[5:-dlmj~ǧi"E7(R >b921VFhN0&:j])|+QQ[pl)q#Ï7P!˭Ӊ0ŗ`?%#k\5g-v`VLjQ4~D#dyšI)"}4$:]ȏ*eL@ohݥixҫs_lw[Qubaתk5E5r}aZs2W&__LTRcEfqnwdܺZw%9m?]ceNv{Ӛ-"%2!-xi7@o\fy>yZqGɻQ?1aLxlfU^1T;,d-aetH_{fR\boO0+/#L!Jg#{Pkw,8CFcIď±lL=f/G쩁aǁ@=A )ߎ2F)/򞻁0W WޅG' Yi%)Ӿ=vۼ96ⲧ.'TtJrRY6e. y#ojA0_3}s^ҞX5oFw$Zi0/cS**]|c˻xζs-]Az]!] s(PweUу45lgJ`B%GSm$（s;}[TL`&zD菓xr8@@v{O줵.I%F1=mM!qȱ]RƖ+ɵ}=l5 ]b-]=wri_5 "]9x@G"XRv…67TKkҔsSdb} _WÉ9# C{Z>FV^v/G%M m56<=Z̩oYaV-g3;HLzWLeojUu'"xbn\ %$jظؐ GT$˃2FuvLpf@M'X.**~֣`ZE(,>q$Y:A~.j{TǺ|3m:}EZa~ӶY{'D€p'^&d#}"d*QGv>YX咣| iBo+tt.ȤĮ~b?$1Dw"{8s,6BFn5_0(בy E-|gQ(n#׿.7=b&4$0c[tʈbVy%13Gݺ>D+ ;=ፊO?FgMOX' 3*Yj; w~}lڞ$N/DUޑ7iwJTp0< ׇW6 zw h M,Ld!Sؽ |C`%xݴ_ *yiN'"uy 5^d p w ?eh0Y>N! LF}M ߞ %E'W?n}$lg1HBs }ٕ,),rqB-AHCrf!]vx.H x"n,6\O)FG=oNXLϤ$oǤ5xiP6 cXr,xW6A1I/?@ѵ}|6DMk7\8 Li$hu/,ZPpEo_I4 0B#\Gnnqk+5SHĺfo$؉qb;~l+0vi^v(< ;nҖx hHC~3xJa昐 X[[,D|14^^NH@Z{Ӌ2QiPT0%mujB1c!>73V zeKo7VWBlL<|d`{ܮē0jQyܒصȍOptNp@eSb= nvO 3Dv`Ogfi?FujH2#F@9P  N:.J4[4#(%$mXgY@~d`ñ}V$pбSa&vѠ\U@-$L:&,GZr!aʝʹg3PVT0?+m:~تo\xkx Жj\\3>Zl ӥz :S`F G(O{ աˡ3HJBrEu70pCzOd#H6+#T<֋T4Ks^C٨CAeB"C=)?0Sge!X(><+Eg4pr\ƌz_H^zR5IcF$уUhfzo}YBӎEM^ :"% E~$6$|B^t\:T&Y]7(ou&rzOU$`.@ŪÌ#1dEi!8 uXؗvA{o o쭺8*IϿcʒ,F[bdW3PI!:$-p31/_7v2dsoF2f6-HCaj>_lU4HqFa="QT, ?|Vbd j;[&̢ %[rU_Qpܥ^&@8k%^+#IzsFK~7GϽBAnxO4D]$y;0?[")X NFʼn(5FׁK%!k6BD"c&z#aoAb( +qt.B!#`>cD>LZZP%8,b"N7PȲ:ƚo0J zvAj[ԉ8dog7XxtփmMw*έLފӲV`E*V-Ữ  /&.SQ`q2ɸxAM gV>5~"ceLMDCRBϯ/k*cqX;vD=oD4]IU%qJ> ¥7s#1Ur*)ӆaØ׻$ CocfYzalS~]E3k+vQ]2B`DoB":6V?N  l ڊӌoIcWn'tj?*:NCCI}:DrL2w!8uqI 6jw)I VrjSuX d 3h\m0 r_cσAg彜.5?A Uz4VbɎݪj@r$'bC0plDS-ȱRyvJ2v,oHAaYin~]FZvae2c'T?9 ڧ}jk5ݕ (NJ7>B\&PupȺ=΁~ Cfv By1^lbN^yϚ|nNi7C<,ɓ0P%,q94BrByÄ` 0KzG;Tz𲀶) ߧ#jShfHn tS͋!\ #[<<$9A-)kGho$D?,E]b aEiI9 ;Al^ofrׯ'`\D o FQӟ>M3`ouKhHk]bn N:7f!&Tm$cGmr_v$McnvS;$۩4Ŀov엂 VƟq>#P}#[fCE~ȕ h?Y=cZcgiGz(S'h 1B2p#{ 42h,{WUaeao¤i<͑( | K>aHc?/} MZʚ|*yNaql!oIcp87`HZyb~>@l$ʁsb1B38b P%2Pov|2ؔqeflkǨ>Am=n/rЧYע>k}+v(b .|(bz؉Z3+:@ D 3TOA %L-TiȱmpvZjfarüY8#?/}!23Gp>kwOu]Rܻ56k$9Vv𧌰y"J^#MAОXېɅq o &d҂JșZw7x6.'S7JGTBʶjj_`휱<_;жBƏ0)[ό۲ZuW2^/woC㛟'ޙ]EusN(?yn)#X],'Tִ3#" }~#k]u`WKfT7~a8o#h ׈>M9ݐ1ӌ *~q(pӎQLٔLhD H@5Aٺ4{SdZ-jhZWM7MLr#fVML8*9Dx}ȃYpK=/Vj.l:(Tt#vW3#lЁ8wǫihm&Z(pB<# pۯ߂I˝ؾQ*HJͽiPG\#r+Z/L5h/*#a<8 G(<Ң0_(K׳8f*N3p<0+s-]1"}^ZuP; 6rgbPqwb 釞 W.]J~ ;=/![_j J26U\I4m6BG`Tnhr3[[-2ffy9Ew$ Y} "KaEB `m/ 1;>H՝u NV=apnYxFoܼħdž̀u_5*\ů_cމGCg3Vk@ncEtK4TS=ZdSL<ߗx2A`l6`eRhGFߦjVCov?ѵKRNQfF>DxH!#s%trY\i)Zpd|y!' ^?C4@(=r hCarS#ɹ 20&\VaBo6 )6S Q iIE LhI:+"HzI Yq={6 kCD))jBdfjPcwW!ret2?Z;Y@J8H8r(H?RRfTG1E6+J!^HqG_Oa߅} }5W1~L\_dԭ]CHƲ b|uae6> 7D(BD{v-d'kA}shzĆh9.S^ֳ.LX92sBÔUO?)Cڰ}'UݾqsK^N􀘊#1 C,&h[X|K[19v`oYI]Ηbf?Bm=d]#wBI6=Ϭx(yJNH'-PMMHXZ%RNV|v){z!6Gp.`a{t.0*a9+wS+)ϐV63Ew` eliV}qԥvWIu@ʔ h%kNːv-cLz{z68vΝ^u<}EZBݨV$GK93Fj˅G¦~#F#?J|6hU3m6@O CVw߼H$$2s6k=G ߈rAg`Xb=Om<̭(6~"H4w30VJ\IǫkK~D$Y8?N*@ "E4tgejDۚ<~i*EX{+w8RL%hV]o)@5Hgt\Aw"cJb0rXa28zb++j `#9Kr.S)cfU)iF,^'+Am1Sjt$}^N_a󒠀s5H㘠!chwI!c26Z_#13uHW'sbS M./9inɥd|mŊ? s6x+p]^@i%_OE ۞ ȔVTu.bH ͕fF+}kOOb5ʹk}|f,1Yݔ,GuaoL%Ob4 n` {_dhA!rgmﱨJxu`%faLwqr"95[M`^#߄8u PY:&''9{5k9eP>SSUZoXtMÛpGF PpGn|˓_`?G[~\s.\A4f)$@x9Fp}#H&יYBbwx4,`њy' +Dj&!uTfzsSlĢbbba/kTjb WI;{$7{ǝ70/:`U5Zp *M%5(:)Mh|J~^ߣ5dqoۜ>KRi9mfM=uC,TftDΩTswh.xϾxW1ې'y#|/T(}M/&xR`R`1Qd1T/ \){V(WɝEh]3XRgp7RKa@Ev06S 0d{)xb*tׯ•:\`h#lCjsUqۺ5vX\!C{o u7: }" w$>{y+f>5a*Rthq #p?Ùܜ/q&Nє{p$9 *1*;rhr>kF 1l呑m!Y]%Gr $` Ӳs9%8ãNZW#P7Xup .sg\_JyYȎ0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 cleartomark endstream endobj 82 0 obj<> endobj 9 0 obj<> endobj 83 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. All Rights Reserved) readonly def /FullName (Verdana) readonly def /FamilyName (Verdana) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -88 def /UnderlineThickness 59 def end readonly def /FontName /Verdana def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-30 -207 1447 1000} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e y_~IF}dUBfHQԙNM{&%S)XL`Gļ jPo_`p5NMbNzwst/ KC7JdTi@,$^-GFIkYJ.G926VFAq21Ƃ٣/ יtZa)9Og % XRgø+q`h~S 5R_CqD׹9ՅZ]yEK#sk* YbQ ɬXM]S~+x dXn7Y>y_u2b%_sU,;byga6 ;߷@# 3[WQOӗH\ަբHπ/nWUXFٓ%u_`Fo7e"ƢF G] l T`ca]Qߝ|Y+5DmA˗oRsl_x-!Е3X0S%l4 iݭq9ę>)h%3 #=W6Y'P=yxRX)vh,KGD{4|l^kw%4 8=sMDF~;`Q*lpQ&7A^q-9B1GvRM9~'QZ]_ȏ% G;W8m׍9C`Wnb˻mR,ͤ29-a+ᒶᑝ豤n*9Ckxf'qB[t@@˛/QȒ ԻѢkleCD1o2]'9y3Sř+V0r ЯU 7=Ѕ݉r/}g(U d`QxGOveߺa?! ބdA70nylFZ({Dƪؠ kM >d\l>B͹"GI Td u~bJ|hJ>]Vn?Q55߯JG@Jmd'2u:{El8FD(W7)v8`|d`vci={ah,,ݘH{DW3C<ź|Y/ϼAc4<@Gsfp0ڃ8Gw di+Hu'^-bZh҉bꏱ<+ϋM#A{OJ5`8蜌8?""TF '>֐f z׫ÚZ@BG!MC,>b {Xyk',XNx 'ދ!Y-2+W+/7xCkҮ[T<(|+AiBㆼ,X׶|t˯hzVxMF[~sHQ# S4֦5!p%Ra#wfM@wB:H֜KF<SZ%H'6zU)(.t!zr6لY4*0G˒hTvYKa@$ioahىϚ1fn=lOn..):Z`(Ǽl}yZmDP;${%RK a$e+WD:(_yNw/Ya kF?4"dKg?7PV O#=GDGބEOBDCƲ(<;̘Fl@V}O.{3X6V<-^7z|Indc.<67ͼBk\~ctg. Mmºhh/ ٠KWAS!Xȹ*`veOoH_w fD=B'z$_,ȧeammOyX$֓@rA eQVއW@U!2OSۊV7sZI 4ځod _ 8m\ߣpRv왍>1 J8dEϜ4 *bQ|ܧ׸{)f3}ad2 LcB@GCK[i$Ψ7}ԓT$O߈Fx 5N>w-*#?.鼹+DjH'TNVBOc).禼W ڒgw۳vyc mO4$P؂}b=< JT0\ZƗi,s/Q,D+TףM+jcl+`±t eۈ~_6c ۡQ!key4,FT.!E0t//n)!M0adnMnrҸ]On lŪ|k'T1z+yt?;@FVY5WAuGMDC"ec%b,2lCbQ聾";LE=3! 9`kW ymW!O;SLui8_:ӐNCbvč|۷%)ǻN^9I87 tCj2HІ0~^uhƧ6(s@ː+q‰d,puD1(~%9YLǿL 0=odՄH]#)ľ&\fz6x,ʨ\ IGwY~t]"@Q`< $ej+7 9ߧ dUe Pmxq^4Ѓ=)z7v)0 |G—m?O;+^JإįrRNd¹x $Pd7{_T(UR=|$:N;G niΠ:w={}&o, Bh;~ +?al0c ?hlG;;Dsά\8}Tb]W=ݬ\4aEmNGwA=˪yƢ[ >FO"EF'P\sA` cGB=fu 7EWYSY]H]AWIm|#[4o*֓֫h)X%%'.7GDF<p}n(o>wMm]j}{ƀ|!G.bƩ #ۄnA\prO59y%.i4/h"G _lL]H˹ 6bzF!ڪ}gZEf,r˽Ù$oK6wz;u͞O+h_i߈h"UwziBqۊA( a( PUXGV+:~>3ZXK$7_T}%Du?*1lUAWg>4'C'\?q6wb "w}IDWzp+D{AK44$͡ Um3JKw|{hJnIj)LJ?qlk^iaWk69TZ%= Z;|T|1GŽY[0 C63#xೇ>=x_Vj&WKx0Ō(3w|? gEJ"ṚX=xS՞seL|BK? Q.X8+)PO Q݃\RZ鋞ON& [ jo&QbY`roJnH,im,֏^&\)q9ݟ6P"'Rb/bcazn5K$j6~fS(z}j_Q/8[Hs dK_imev]r*txj(-o>\tK$A,G2ey=ZhɑoxR^N`N:vQ}'RS3|is"5g`ѓϸYoU@¡UnwUהL?!w&mLۉE9R1Kϟ#Lt1]v*{B^,W4@y`T+V9Vm{cp&_ـgT,(NKM5`A9ف.Tld7Y:DRԞT9j cv{5l=5v1윏{4"(a. =R '(^,92njno?hCl aǺK9@P\ ",:pH)᰺]L ة;EDUf/(cү{WQuHa292|I9z:[} $~CZ%t|%!jJ#fWJ/Zv0?5 8"j,!`A-ӫRyNP}4_Ce)xZDo:/S}$$f2\Sʋ6bo^C⌦mYc2VѼ=;\2+y#?6RMks4e#1rJQJ $J^`֯\!z@4h#ŗGJ &pf22B ^캇!bie"G6纤Q55Ql̎AJ2e{2 8m0͵ į%DO pt/.xfv$ h̑qQ S>ZQme\=Z>OZ=ɨ~hO/Xx-sn؏O۶3B3Ŏp-XLę޼g*De\Ex%[r)"6;do5/˥7 RnZ]OŇ?su$L mx/{&kٮR5x>; 6RMÛniZ8I\J K]$"n#aJB4^ ur@](K֐mm"`6""@R̃ӵ{VÈD3CCD)q2tyJEL]l]Xi!CU#JNP+UMB1I_ WÍ>kb }$n9!u;ڽ֦2c՝zlJO{uʃ6+\OK YU!&zjTPą-wD#+:,w@ {JV -2}ÇXo@{C[]\~ќ+C2T1.yaa겮fnd 4,c52b]%C~JrP~ߴ_Q|,u`% ڗnhZyP{cr9/j/58E$zUmv ^PE΁سS sCl=|" ~CzQ[)u6ZLw[u$@~n&E\CoyZs J?$>mY qƱ媭)[#I{eR`Vw}|.bvqlr2D\YBx-kStϢ;9D]c!?7uFtAׯ$;}!+fTKSaf!+T Wj)~/8`ǒ2H9V f>FG<W(}i^#s $;WG=$e}_ֿ.qElSw)1gԟbv^om(mp4Bk 9մ.\jPJOzR+ܢڃIz a,{/Z2͉Miωlϒs&Ao9rq T"gh}q@T7$;e9Hrl⁔2(9'4qB`h}S1XI`((G-%Δ-.ݪu68&U$¶8HӬ2M&w6x]/$!g_9pB9IUn[e_7O \;c )Y]2J¯/;'llmXJiQ +RF*h"X(=݊6`Jeܪ>HI({?o2f{b3Zzohe0G>so: BQiWAր.&hq;N_Ю$ a#s iծPxHhK I 2}2uowRfR'`A֌m!fzSEU}B(otO+YWH)(z|p=}%fsd2j+lڵ&7 = /gGR$IĹI &u+ViD/1)?0sue P=C'hZrҢ ZͶJĉj`폃QF=Ժ0’||Xϛ7C޶ 6-h+E_:xVf<ꪰhn )ͅPAZF$3Lͯzh&1r4*xW7gm׆`QgOZU$P8o r[zmotA}QY;@oH{}̞`!1:DwSDkCL><.z<{8Luo m zA{m6YQ?@RW}%u/NCd;1`sUbP?ɸ#mtjzq"kk>D?'H; vu]l@xF7J| v, (+Tv [ ADK @?t)2~5".bppVxD?o|xzh+Ɂ1Fz]0V̞w•ޭ(c!b~…WXŀvSpNgREDl@SB 4#hvlGqkI{0 vrizl=2 c}A j0OcSTGlVoQs%wy} LM:kI>~ЦU̙ck</J'V}7]-j/\E]w9!ȇ ,(VJeφBIm!-\P nt}L|2MChA܅{W1V c'XXiUKJ<-0m?戞Y^@fD~g![L/(G 2|٤޵&~:NoMMv# $G4y"ɰ M.@&/t.9Aۉ{ 2-c&gU|;p*fNTS֛AfrHg;'hMປp۱xI fzTw3YVB\aC2% m^de|~urgG\UT#jVTmk{pc(EJPun 2kIqM\ 30 IcOW5C}Ydm.g$5%}a–Z'Ltq{T>Fy"ъWT}]+*5'~p4nd=afʥVD nGѫS.F uS`)-&C$\/:К/[ 0]Td\ұ$"AN km]Tb`SFZjyJ2+H4%*l1.ߏۢƊ^%Rdv @GsL̅ﴣ̟<'@E.j=P$$" F-HDѵ9dVͭPܖ$iO=ȋ`ԠH#LoO9D?~V\jC5|)ۿ#$iNČ@(oVBQ}<0na.:k{Nx1L+K$Ov%[4F/FU$Æh G$8ͫ9NVW6FZΖpB1O6X%ŲX"qFT+bFT}7a jO W^_Cizс)vJ0@8v3:7};lA1 ]LL_O N0Bｖ_n)]+[fEzIbq`"-]kPФ۷v=B9:EŮ ݡ`"k\ooolZ)?~iK~Ȅ=Ė2da#w&&v|fV»nݚJ|zes ?"a] ԲB=:+E --N67@Z^\298@51ny~$L|Jt]׎u4YGv\^ܳԹ6^=[E<:{!6+edѐٱܚsrAE|ځR3!~;˲.4[?(%5-SE܎J:ShB M e j0u3tȧRK 8A:JB#ޒ.; _rc+V}Vl3>OL5yj߷\Qۯ-; =HMUʡpJnE;YK7+%~|MH$ڪGQÂ/'%V.(42zV|tf]},dfx̩2>'ZhOUQ%1_MO kqb2GBy|CX͗.ZɝBK1Wc5k2=J}D8锑ň4r:}0oB۬֏k Z[cg*Wd(S\8_n#x8AG!lu|n2e PU$acJaj\fBf٧`vIwBKT*@@=a 9MUZ4r /ALEoɢK Ft??zk.3fP!&}hnSs^tn; ̬ z#5 h}N0[;G{S襓5U2.4h+16_t,knSx np-w|.Hh- m "5MOHkvRU~&m@A$jq)bܐFPPuh+փv+pd_Igw)Z(uQdGS@-zU<Ԟ*|QîPDVWn7 ,0;/]y0[?o@ v ą6|ٱ^6a+(b>6 x? ,ZߴlrN\4@ 'HUS·Y; 3!~z  vlU;7*E^͵C^w ?]J}86Us4:]-I#ʠWW(ON J32D{o+cR7 mw3T.:Lj/al*ƝQk wipLd?]_G.nR2(GN+HX4z6Յ|s$ͦ,q+A@^۰{T.!CHE:KWܔNzf*0ʸax5"P̨)J._~.$&=S,(BAFIgFԏ ѽӊ ьbR">5Lt{.QOfZxJ.`~wG}u,G2%2$D֧2]snҽOXdzXo(N9ȶd_%Di +5̂WUY֪h" G&:}WۣzA̭` 77ZS G <&s9 Q x{9od[6reLM*ãD/?适\WS"5ZЈ#SXR'>ghzs>!YQ8/+7DF'g]z C$sn L!2i!6}x.k4}20Ը{Ƃ+2tf;J\>9;(f:SF Μ&P@st ^įr4f|9'G7DRegNC^SOf #"3ֱ\> E#f靶jߣ{!)m.jid2s jȥbd܋TZ506Fߴw|avdp`Ky_?=S{gٌH6"9@<9xS+ڢ3@@unc~hGJ2&緕8YNBF֠Nwˣ4G.xپxncD{'t`A֛tb+h-S"e qۂb*T|fwbocP:VveBQ(eHp<JBuTk7Q`Omn;&Z/'v\Xs|U⯧X v>W@%uG3驌z=?'hRIU-mD>VfAƒ)S8`qM>nغSH}fRD;G([LА2TϦY6 U u~Aj]G4VWd=d<ߓ<7,/vj cVJ0(Q-O56_OJ()80Plu` Dfl)Z SqRgz+HKmZ/ uFEK1ئ-lr4܋"&ol|>R"9aZ`Q^|A-=AW5ne;N yu*h^j<GYyU}K+0"rR,mf1i"zT#`2 cTƞ PSAp΍tEGBcedƕ4DT#)LwJF۹ j;oDrxSt8U1&P=U̹xK\,IƵ^|Y7p27?r:}`>,x\@"z񝸵*U2ILk_شÆB5m܊#יGmrXQ4ϔ#- 'TE+h:I^g^?D`$LRKbjfzUЪ_Ù5~NYvei{:\fA9zkh#-6w0}%‚1%a[M7+lksVSaw|$\O,lm܅+Ibd!QXB[c2Bɑ35+u0oPճcO#[ \a;Ǭ~&mZ"{' pظN.࢓wҌ?0 4`w}; (tLEu;n'XsdS3>1H0 Ď}U4(S)hڰW?cTehc=zWaO.|mwB@`2D/SN௛;VuHUWwSřeȺuB-FZD]lbX3K=vbylͥ Ȧ碒 zY5Ibn~pw&JO o42|oy38haI7 (n _u*y/{DYo+0k>J- YcU%F+EWn:_NUN ݘ JhPo%2!r%2׳YLOs27_]&Ma&Sg~m |T5w7dױO5GD d!E3XVqT_9UY&P@\ɠ"O:ǿ sBqZ1Ӯru^/$7n~~ Ax)G+񋙍}; yL޳ OToLhO%2LOڕ:}󶟕@?>zs]Ǎ!#B~y' ~\? ʙK<`PXb idZoeՋT[VdwV9X7ReiO^MUj( 3BnUCK ⢒60H]];q RAˑ,"n- -x\//8f:;P#[HLCnʥ9,պlv4;`@U]Y\$B {FN)Uđ^i>۲=Sef(19 Λ߮8_<s·Ӛ3 qxZ;887dX^\m(ZrsTAI8TTZKee3m03q8c~&}w|j(!YUK(+NHjǥo NĤNI=&= mޛ$ԁ(,JmVkr_|+%"9/99*^|"q4OǨ3~pW͔T)$Wt|L[U^p;7Z G~.{ 1i5hm6E+XD +1#J$W u< y q ~m?;[#<&Nj{ Pv򧦕F?K.us Z#gh*fK_vSe܆ǟs8LI^Ӓ.<;FDlINѺy_tB KoϦ[iIn\9~PUӇZq)) ~Io[%1?`Eyiuƪ̜,%g-y9 1 XYGĻzp~[ p13]H⭘{:;;1#=?d55ڑ,zgfMٰJL})5D. T? 6}Uf:Aڇ`oauյ+)Lz nQUx%yֶ~Ols5*px*:i$4)Wh\>^UyEyxdRK5dbJefߡՐR6rZL;aguop- W38 M*Cx ![|AtVKl:7a10S=fl򣮿,SVވ30psY3չbX#/9~*PJpO6Yc>oz:]Xz7K _!%qD3ӀԜs/^Hwo1jIyD ^pc梵hl|V܂O~N u*S}\sFSCnm- h]%138<O3Xf[#fȅsKw1P'=e_| eB6p6)N;RL&+'WG,] z[\Mh`m`nJKbTt:[}SDbcc!@5Ā$f#O( */df24%>$K[ M _~?^g&߾Td9Cnm:P>|ဉs:|=1J 2}:ni@R:E!Y'%^_B]pG?lތB"C=)?NkQ ߁F[D'k5:t8kh۴&oB)׌u<QE];|b#Iw*nN_23 ECSF _jd^*I鄈mli8'(!PVF:dΎO)9_U69F./ |΁PGJX[} gx<,/=~t4IF lS_AR,3~ zfS<>V,*0!DTi?cJn)1tЉfE>y0iݤØ/J$&0rcfB9ne]^QcbQVK2klJWpZB)σdױ||@=ebcۊLa(uwbD4ӓ#fiZQ"$k]vC[{4dP~jG1hyZւYVz@+Z?'-5PXwW:捇6Bz"qP(-8Pkr_$:ew8ܹ*K T뛩.& hz#zҖAF5)#Ze@lOp-ϵ%FRʿ$ט$쐜hG"88_ybTE]R38WGOMUSzlc2\3ԯ^:MrER) qr3p@YR$ vj\\~0C;0rGx_7r)i ¼|'nъQī_2[s5%Ќr`ģ<:- u)k"(}k 96t~3t%.,1-pgUGQ/5+ #]jYgeBy7IwT dZڏѯ0m\@%7׻ȣ*cZ^.жAW>wLWb4U\/x7etuD)axqҥ\>MG+*#,=whx{L  ی?M5t}P%8C̒ GF?Ki_}ް_VeBrBA,c@Wjwt'@[Bs(6rFtƮ?B>N}*WR`Е\(Pz!:B0hq'T6Fd'2$MDMԏ҇B*rJSwьDp[NpxE#J2,CElt&|Sq[V4";.p_]!t a7UYDI= jB>@Rw˦D۬Ý9_07ы2'B+[e䶗 o fB*3|ߚ̨T<1U Nk@nB6!@:"7 %v( i'Bǫϊ, ]Un˜> F,:nqӧM^N|+l?c3|cIR3[{6 bQ9'VUʹ]sfƔ0A8֚I*x&FP]{d! wEyhB-֖%z-:䷅}̻A#OqGawu^ktf9Ay6ADGQޞW $ lbCLLzJG '%)qk"h/&_I׋BApb4%[F5:5_⿪y㓤C|lt{sET(/(wɮ1'q!ڒʝF&MLJ@-Wù ,]>{Z~u F࿝mN^"ɁpF=uu`π l 2e̾<=Y7mt6>dḾGh ZPZaC8hwMVqB ۔d҅Ñ 8o~nw3\ßj8 )ļW12LW/e88$=`^&zqx_U j&Dݥ٭Twk򁬱pP7y$eoS^ f>H[XBK@/)mOH{h ׯ9sVͣ 0F=WFA-tUjb +ϣtf065d½wåJ_WU?Zɤ1"2_ eƭ>gI}CXNeC$ezL0S0w,*/pV- {8h]bfHÀϒx^qnЍv (#VɎu;d6tWL[]?mָ>mw9ueWXgp@N{~"Kv9H0X׈kz!10齿g&5SQL쭜#)ɞU|FgnuJ"5JQzC+^ 2RȎ-ޤ.M@B^!]9Ւ ~H̨ڨQZњZ̯״F 4N.!0'Pu~! :oK 90ery/Qj|F\]qcUhE oᗊAXz%j}v4M +-""Hl˜ l@Է;Z"'P%]I$"8V*bz{2+_᪻d8+fV`<{Y<~=Ma L#1_\y\?SġvuXm"[wݮm""U9{MW}g62 *A۲Zқ񶶃w*YՂd' h܈'uZ 9a^K54vP^[\eշyyjX8Lfsk(lmo@WR_/7~TXMF 7Ty켌Y@ơ"4=7,{a ٻEyuy,%Mg W"J^K sk 9_7?]H$> $zC;1eo0[PK6ʕ7qMeܱڥؓ\BM ()B4V|,G /XI;AdPfͽZ~:{6xJ)@AQu `sd$yԧIaC=B>2r5[#lѹyk 2 TM^VaJn/|Lp_M"N~'q pTgfoL{@7'v^6*:j4 ^vlc;-LC궿#9O v=7=DBʅS |œ~%3cGX6v_8O?[E1yV>QNV[)]}P|2|p:@Ն.1nGddд bP q >&n+JQ4a͡&Co^Z[Qvs4%:S/,҈ O-\СvC`_LlP<9_d['.r]&%v=p*7Jqh;|Y8W fbxJ aVKǑ7Kb<MtM4O>43ζ*BsF.Q:-;krh̛1|vorhcagoY*iwg ,AfYk=8,%8Nl{b^oױ~q3+(gAS2'ЇF%ΐ!SͶqd #2wBKRjDQACMR૝<^Z Ì$01q-y߀7AZGnfNݔ ֍5Uݦ]9ul"s>\ջpVP9dq8ˢ*繪apH ="O3Z+)@߈.6q|;:yLFflm/72#Z{%9 S/Ovp#jO};~d03RR'sIҜ, =ΨVyX?qth x&wY;0ӹĮ5V 76,D `ڸ9vO{* n`BdbH~!5:un|>I堾>Kxm^Oʂ&νͩYDBl{1UёSZI^{:4S8b GĸDi%fCe)H\Oނg&{+ڕkO<թrPT1V5J!؟.E,'Q?G;N^dbUxLNKh"#; CV_/8' D4䤟)l(9>Oy8r#M6rKIY *\TF @a+;~"D5Qyn9\v pUBkȝu|T@1]+})N>7ʠ5x}lvߑXD'>HHGd.=roy7 54!θ?Y@JɣԯR<;A<йky(T ʭ1'3 Ev;[PQJmӂX+ǓrIXې^݅[Fk"%J:9BFtH@9Cֻ38.ҹfjȰLA'aͧ+dQzXRFmUMaf+/+a&&ڎP9=}v dQY^nx,jDX 6+փ$Y} lXk qq :xpйfqvTmA<ttŤ MS[ ҙ 3]ǃĞ5rA;1ABy^xCgF͚z wdbAm X+30 h\n(g`3(tJl׉`\lKd/ơJ YpX'!yɆ)[:#ґӀVnei9'Qp׬L<u ~rSH5,߷7D'^Ȯ>YrO_Qѷ iWx+<N.J^4RINɓ>Tˈ' #5Z.KM'ek!TDXLH<4ǵng }x"&k;߁zGe{DJ:n43MTMc(T sJ@ 0fh},տG@Ϙ[͕lrősss@}iļIZ@ c7 C^Y{h l9b!&a`u}k=uuT2LE@ 97d +Β]j{,)3Ksm!`tNچEAXu ߝ+b4wP*kBN'q䖇9ĸHj2?lzM AkI̹T6TZr+E}|-3X V"MR$~f!&TIۇ.NRT7]_J{kpw<짃uy('&[)xe^@E*efE&%$ I~پ.V:au2o o\}0kV wЁ߰gLUO)/E6~e_cDuKj +s_b2}ڋ1KĺuSPq1酞vѧ.*$t4tE)-v0"3 &]秾 DY]ҏ6`I}zhZn& n lPfDsF,ub{7|yMR x9MjjfY*1)Uگk Q3AKG:@)"QGQ̽jFh lȊC˴q#1ƭO<2L99&MVtcHnF--=!37x7+@SJOv KeRPGA$4QÑ!!Ř[K& Mchy'h+|\@p|riJbȱO Zß}a_-E?-7Uӏ SO*F-^kΜc^o~n'(Z&bƿdp̗TֱZ+SDe> endobj 4 0 obj<> endobj 85 0 obj <>stream %!PS-AdobeFont-1.0: ArialMT Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Thu Oct 09 15:49:19 2008 % Converted from TrueType font 'ARIAL.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Arial) readonly def /FamilyName (Arial) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -106 def /UnderlineThickness 73 def end readonly def /FontName /ArialMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-46 -210 1000 896} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B T13҂uGFsnA S1_ z.H@sV-umQ/ rgrVFcSctóinuk̾uA M[\b y9_ )(ib]o7PaZk=JI4wr QeR-ӐhX}Qt 1ݫja@K^ }= j"D3XU:*u?| 6&f]'(VY k?YODn7Or>TɩZfZvZ7N-N}.^1>dL,͝0n8^|0~ZPFP^̵x} Tj9th ?H2wr=\aK&cE"*X8)nXZI- Rҿ mRdokh_`V#wp; նגdRyf,jL%>lzr{,V\d6koXp a~( q;(I9zF<2(u4Z+(9%%W# )3Z+B gmMJۿ;5t2&M}wP-B*' lC7AEÐ-XaTu:RD/ ~Xmv@JO"Ⲕ!d #\8_A#~#aMzNNZ2>ieec5+#TMg]Ⴤ]p9jqe^alǣ̏:Ϯ6~O(SW™^tpTeͦVzĻ[ u}R'S;W`W^3OYEcN,&$/A90O &&!g.˚ޅהB ,x#*jMn6̰HU9͌%|mv0QU>>&9zTLJG]ˁ6=0.PKjzc ۟7]y"5zCVD't(rK!uۥe-w8=cI\AZGd!6Mel xMgh5DJxCj0=QFDO$nIxS%~Wtm?$Ӻa8#c3zω̥/b &wEMMэnŨy)e!}{5y`$[ldxNp>A.|@+j`edyeɘHjxG}i d ϕa˻y: !#F*a0SJf3J(WkS4O1^Հ3c%bL(g.s!QS+ Ui)!;*DDP=<pQUCIKSYaMBG#a!Qke ԮVV V:T \݋qnaY<[IC=ǃJ$R@N߀'pH͎{Y!^^e-8)Ic A$`KPy 5v,'w[ԜWo oP%WV8*vg i?Aא5Np+EO8Gf:f-6JK;E@wOv}w{LB{DQ/2Znf#UL8ц]Asy9$xUOg'.̺}'l68[}{."׼_N& e.%&;JL)G]VPtVZO%eznh+p갦~̱ډ o?w)+VäaOTwۑƔmwE4u*8iARNx)Df"m4%{36/« wQ43֖U/hu~Vy{ +< ^{65yyaP>g(:4xW23,f{rƝBρzWܚP$`'Iҕbu:N&f^^2em77;Lf`'l  f3|g|e;PF+gy^/K6>5// |B~eU[zr:j<C}WĆ1DY܂ڒ)Sc<6iJ$_«wDq't]{O tFU&1A%Ą7y&< PHҞĹɠ1B<>^{[4QH 1drVkyX,rs:H^zD?ـ[ d. nJώ&i\h|iAufbi;t?cL{KˍMlbTi-dߴ!_=s*dHhG8k ,H,f㳃󕴿1UozdmW&׿DOԙ20zQXH2TF &&Y*=EI`{2 G] h*V\ֳkx=_U1$ˠH;҆1*BeÔFuǝ/ـA秳pZ*ۇ{+0Ei'a{}v%}SoG߲0$iE炕/pKAVS >C_xS/KMWE/9 uqD$`l׎:D$@^P04'(ZU,uw{/U=-ü =é^ͣ5F G;W=+wf{ԗH$[sR^ ۯP^}"ZOlz9x[A5^"UN['4 *&I=H@(92(ZnVmW&l(;}}uyFex0iGC7ٿ×;."&^\$UX_vл$`,['"g[,X9< W~TAB X@;Ldk5 7ȵҺ*&0V~"])|+2)\aU|~aڍO@7Q 5 J%2|bu]i*I4v`] ypJ l]߅aOjB^;ЕS9Ikʾ-&J$k`x<Ɵ۫iVGME/4&v Dɯ_PNkQ5I _ <˚e#UT!d[ d w7TRR/?1‘Z~_#b9P-`( 2N#e KyqJ*H>kqo$}2 4oUΛn l&yO-nG[T&CO YoK)HZƩ.҆u ~ra R7&yk/ L۾ġ~,~> n_e5nKPq ^q{Ve0waO]ج7-dF46:/U͑Zjt)$Q:w pyPh}etr~3|.MaUaBaN.}4M2$[Wd9LKZkWcviIC܀N%ֲ0tv9t1 AʦuxzZeUQ{jְWc5N]Q/7u'GfƒJ4 ᵌŲ _|> O K|zm=p6fĝ?⒭1 P%A5 TCU1$c3{66vڿ\ζTگekUԂNTm=sA6SJHds0W9I!K3Pr2oMrt]@Vfj;WNU˄lRwcj G X'/C!ކ-+g K@inx5nڷt$\'zZv;);OȇB( ml1Q"Atb@y&iDȓsa] ن3{|Z Rʝ7H@E=尾Z}m7*v A'*y^Ǭpce'׈Dy㨺gR1 >.6w"w#}NNwxC> , un.Jt*R0"29Wur%P3dR@ydP>1Z7/ NMpN d0j&'ȩMs}"ry.3LDzgƜVMd--oapH{ G*ŀ ʙC Bo_ `5,uZiE :(S'!shʘ˯s9,;].O:_Sw,WZ:V>RBߎܫ##kƙM :K1v<@tSt[[ nC`5Ny<&G˅oVS>\a%u:H , R3/d⭙u9dpc C{(} E|MsWz6+m@l|( ~ S>VvDu/0h>Fw`;PH9oτ~-|:)?ݶpRAg"wME<@* 5.#5uT Eǽ(_[>f} ²6Ivl$Tdž19 ڱT%#~(CMc9^*ze_ 3wo&xIcfpW ?w2k̈n5<6~04Ncϕ6oO,he麇?=l U&Fɲ503@lGg P)2 ?QpJ0A?_q"X@ES}Qi[B٠$֐[vA"ELNc}:<ӴME kuȅyMxMڗozMkثR_+Q9";|\.ƨZF\ x}*iZm\NSZ4 j/;]W@>aI-SW&FXV!~U{C:NƖ%+xjW9O>a#HC/up^66?9*RjE?]9zVgfBe6f^2do qcIRYꆛ\ P^̘?ܹj]DZjz?=",YWi1IƝx*%FBIB;*sfއ Ql-R o 5F#]2mNǑ|q鍛x,lW+ؓy"0tEΪz".D犿v5T`c!L];Tzeд}앑JZ qUk٣|CCW뇵Ȱ$:@D?^h>:,bt `Jea&iM:M+I~;!XEr;PF@ݴ#HkgQ@ B &abXPxNIԎ9YW {" L_Ee8+7@z M^k0^Ɏ^|opkP.Tv߳c:M.unA~F#kdž}>7VvZ!: ɨݘՕc>q:C.Hn)|7U)> ւXfJ86HW/jה mG]k8e .( Q1u??zOb_fV֊ٷ| LX2MT3h>!6s0`$S$e(grRCPy7&^xOvumڽiY3sЈݴu8n旵.Uhǖ*6muѕR@E)jIB!<Gcv׾VǑAUD~E kYxƿc8@zaSϚ21uw6>/yp@J "6:Wi,wԏj*l])qoIz9R1|%cb72JH냷~t>v}۟l}-Sa\FA1>R#fe6,qW瞖lT5[' e. ^?*+KO>]+3u/Ģy]a{=5cb3T#8I}oEI_t7iI? #.4M alGa ҷ4ހ[#[1w# >v[B1j/*fcJwq}J`UC4$hI ҲaYFGEO ٝoo#xM ?t.3|I`EAAEUv|W7x?;U(MܗEJfNd ]rJP R 12; ׆n1Gu^o"i"@f/ 7-NQ6Z->YSi."Ctt3\Sׄ:iC()_Ĥ܈r]k\יJjU L$]3>Z8Hs[2X"ҦW-uoY1/Hauw Ӊ#IF &|Nv}fɢ@hnɍ)]3}5t3(}]5ʔ nbV_DniF@G)${3{ԭ{ÛNRK(".ñ9.IZ%l|@}HMnL7pU<(ʘ8zaХ z9Vvbn0VXIGR>НSN5^8f=GO:lϡt+nN㷁,xW#XGX} W$.,n,F$+j6^ q[5\k1r;fRQv&k̃nYtRȪEkgQ`ֹ n{Ev @hFlM(8yS CōV fK -+p刍@;vp7_dDTD6:Ndˁ7>z1q Np潥p舮zDZr1}U?=:*+ ϧfŪ6O- ݡWќ0` bld}e 0tw[rZ-D s_=7zl v6[f)DRI܂ȍK9L QD`rO"pBtKs` HKS){V̊Ew."@_@l<K]r^d<}AiFKL/{D%PRfEFKBe?|yQFCc{_4yNZ͉RYܼǡc 6uleG$m衲"ҎG`~ԹS r ,|> ٤+uנcX(37Cms/ UDu/i}P=,%e.nۼaP]q{YAD.~gM5MS0C -êGgjItM! ) E'bTv'Kz߬BN"xсmQO[,s!]wx@ k}ŝ6+IKg]VF`F«+%(Je>YcHAU-gZDc34J,Rh>x-~4C1:,YČxhVw^Pn#"yUTYSo=tM[R5-,#o ぞBZn'r& &EO/v5H");$8Ӵpp32A%20w>qY5t<ڝNnԠ0'zG*y7}sGcŦ W ^+s{yXPnLGN-fLL*p'' b B-8C as҆Rs_|]H$ס-ˊKp9٩0GV|>" Xe\}l&6gPȊKdaY^w.,)~:ŭ!.&-K '"]ʲlg/ S Tn9l#&!5/ZUwƁ~m8{*ton5S5+Oqv;Blmb5dЈMQHfxпF?j:stFAрm\.M*)ZGJ&96i+;,H.Ҳ^T jÐQa+IxxHڕ1Cŕ9Oy HHE\)֠ߛzmfEW+w Gϣ1` ջ9 ik;~. ]"E5KMٚq-j p/Hڽ7|/__Kp 4leB\E)0O aɱϾyb.F%Tv-78\=)6ePK%}Űz@u$2eA4eR`b9CϽ@<ѴtzN:4"@)MEb(wl SG^_M=W@mF5H.Z8p;qXlvVK"A<![#3tJY3,ŝHPujc@ˊcx6-FrS3R0 Ѫ(+`4"_6axUkuZI˓.VEӠ^1||PeXu =h0 yسxอ"oQr#_X׀#hr&b0-}0V㸰?^0d4:X[C21N<"EW{" k.4Ǝ<&@⺜Vؾ *xn;0\=r"(z79[dLޡu 0oLѐHe_&2i&#Z"?tJ-—1b4)T3虣!W6"U|3Bn>عѩszevLWu;^jUPtqiE$WJW OoK ֲF/xfmyfc^e81D Zz6Q#kh@X<25BX?.-h^CsR9I [ f0'y 2PIM!OD;lCe␢ڿa,b)\>g:߱S8uJ|)>=֝tCO vU*P< :43? #f$|H+Nё3 =ϑ\U"͟H L8%ٽ|"5σ_wl(4F 2b[*H p~Ds4twÊυpQw ykUЭJI"Zj " *0+X@{L +" ?ӪєRL#Wy}ɴk6-*? jP"9=rTaPg!A)&>`hX팻 ~|U+iaNAݤ"L7DžDD+4 㷿:@g`S b&Bjԋ%.(3[glxAx>K,G-MsL88ʧPGaf,8_r#hDeXgag|.kiQ-od iLhl) UHe[?CޛfRqk3b2,kf'9}t ␄J6K.eUG"hW|]dN0R]:lp"O8n{vtʌUꠣ|q6 szx88v3H12q!]7F _i^ɡc#0 yPp͂kҜR_!TɃ޿Wnfp_[<4_y+o… @?ޔ'ܴn̵L^akv/V=o AQ{ |zf2)_!ɝQ%/1mD';4o6!c ҙLSws5Kn+Ȅ@[ Tk44W9OuI n<,wUڠWc4!qo39tmi D%QlLֆ^&P2ȹft.NhVy=ȶ/-Q5bPxee6d7E)_MW?̮˩A-}5V7nETlC>)ioӊ?N{pl*g WZ+t)dQbۨS  F𶍁/]҅.U̞>˼C&}`4_N^a%nyL`J*#0n='j<ťRfKo=>]A }3LRb), :T%4R`>6 dMTO܄iVnia^Xf/o9 oG-xQ`X:OԮ/QbH$ci'h[ EUI9/tN wEpWl2jτ3#AkO0 Նp3xEBȏugw,Y!# ^k@Aʵ/Am}~XPŬFs{bG *м+*! w鸚 _ >ea^U򽗷4s۔y&9.\ufeD[{R :5^wg k)?NxߢVwFh7zMHÍ]W+k"dD[9Y*uud N΂,!5)e"x]+I|j96RNj;-q*Zz4iVXd.G/EwQ9*R'(=O^`~+ V#Nɠ"-kobjG13& 5f]T#dhY L`K1seE:FH{pcl+Hh 28YJ62bq{f3(eJ\ST2kk2TV{x{I+P"K"y3{e[9AI\Ar2jzDv h(+Ƴy%NvHeE79n5x+z-sޑ6R:|62^^3ݱ+0J<מ3E5 S3٧*=ރYqu,1z Ťh^_/rڐx K 〷 zI)'|nNlk!M=m);AVw3e?y GHFY $N0rHRt't: jCKd^1vDe\+hqPiگ ktT_[ ZeQ Ii%˩{R C+4D=ƜiP0?T&곉 ]״SGQ/H ;jȀ]r!ۜ&}' -_7=峴=1 ص8^M -(=}Zo z*y&?L ;-Ùޔz\VNXh 0w9 Iq0:y)[eQ<Nf-ޖ\N=Ůwc.7q EVu)5A ws>ln> ih|lr$X1ʴYg˝엔 ۞Q+iRUI/~ j&vO|N]!*Bny n,ptbn孞g$}`%0V`Rx#0`kK_h0*s;cE8ʴTInRO"վK5e0X08AۦcdgN&פpM]푴g&7LDuUΧa~CM2&IBC\5}~n3y,6-|Gv![rj-1Z| eоӽsH]?_Vμ۫ JSqTg.zBpTz:+Ub8=cHeklԘE]_PK[IuX+6 }tյ5zKL}@G @p|us|@ 맷˂;*ͷf lG^F4.2&qb ^f +˫]JmS+Jah:j/1֜oc+99HR~ˤr' ͗|T֮gnbWS*xı' PyPs=zRUjL+BXU+%._Qc2$'j#uڢSg[= {z$r-cI d+L"}f"&;h[l~=hGc9ƅ3efEO:M H^^c&_G_PW]d+[lU:;7bgggGՐvNK/_3@ZPC%3g2móQ}X;9Z(֎0ƶ(N~<"A}H=--Ё5)xu<{ls`wfP|̩˂1$[:szϊZNVT2.3Q(TƲ]/ϴ pRp? [oR$^Ytl8Nk0P-tOƎ?ndq9d&`,'3ucN}ngE5AFթҍ?yV3dG˭lAhAKW$񠵌sem]mxal(m|.P-WI,L'H\w(h պ GJd\Me'v [AB0J& *Āj1 /I> UJ>u:_pٵAg 3Hq A TQ,Oehvޖ;wly^p+hpc\gPm[Og|Kw8NhI/Gaa#.x%Ԛwx?i\Jun @6yN9#H\}]o;@3ǰO2҂سcp(R)ڲe(=T:ڿx_s|;ͅ+&L ِn$GrǷޒs2wGRާOcG"wh~$0/QfV磇ofK~@4u:aOʉw@s+${AU&& Ü DʱoZc͎."ȳ5fF~ A3&p Or̊PI+c_"zbAޒw(O0vh(+] T=zoZ+|hh.~5 t xa7Y{H#< g"f) tqJ[5y9+f-ӖT\ݡR~]AYdt?TAsT<*2~ZΌRV]KVK[7?_v|$DR9Sq\]LTn^C ;9OH3[ 6^ĩ Tʟ=t].wְ11lW!b+4jC+ ,Ϭ#] DOq $3(D9B V͙r鼉o?$AD.8óXS}M5$t5Zta&O\Ƿm82L7%Ҕ0>Љrёe`# VAsNage`G$ jR/{" SgA絎Ds~-6#NNox06s>ܳu"$/C .3q=_KI;XL_V[u+>ꪎ|z<ݼڛvLDp\}뭽<*y=e( #f/lWaS`pDEeւta2֞ /;,t+,oަe!qaR7i84 y6ٱ>A()vnPA/*\Qݗ\RRuJc\CDgnef'iV~4H'~C~7ȵ@ymGK?yAD4s5C9q]]?v4NV~H 3#Fa^hBV0D7 "UE7T   Y=$y+dic%CO=dڈO..{k&_443G JJ]h^S!ߤ 0E'ONӥM0"+Sgl }2:s ƬhF;yrʐmttȃyRIj~ HU= 5Yl"9EoW^b C{sjїrJre9L,Қ8) ڡ*LH(8ß\w.7Sݵj۫b1SK/G5荍p#G7ƇAtls@7y-Xƞ1%Hy}ohVHAb-xqW8`4ܻu_Z 2}ν_(< Xzesuݲ~I1~Bmş3ۻ^p"t:XuuB_DBRĠ A;۳ ^_"yx>uXB\KwH`G7]@< OL#kdU>7tܖfJbL.1q^%<T(,K; WYw8޵iNҮЄEhi-WH޷<-;VR&A!񨚷<$~W39c''xB(=Ng_hknZbbgȯqF`Bd a X[씖/bWHrD!pt--!Bt*:0 7{f.o:|:;0 ț,pm"3jR7k{Z+߇kbb'x{ϖB!Q4V |7jRvٜDErCs@9.lߌ6q*CEIsOrXNr M-BW$l Nog96dofeѻZ?YI)̹Goʒa8\ZՎTYvZibA J5h^~O5m@_^_a؉-dr*~{ɔ}KX+$:LW/f)hܱY)c+0kN7bg⻯3W, ^z,0O<B\BKktb3BbLrjHEFBfV@”)dAL4qLrV [{q”}S&xvbN`Cx ":̭V7GS? iV7USԅ=W1KzDBy A釆Fe習'c](\tt2kM`ep`~wۻaШQ y%d8m-hsǍ|L7*<;<|PGX?w*;*Jf7V-~y 5*Jx=p@-Q-2L;:즫*O>3 ^ޡENpH2!t=TBHﱠn]/"S[*%ɨ52kG^4'zYrX$XgՁYOzocGD4vLr\AIIGjHsEtkieeJ*Q"5 T;mQ!E `c;'ϕ&n$g߯c|a8>|A">!W4,+/t$%BY8"6V+*9= OliDb<Wz<*aJfU YDV\Kc2Tkj51 j*A&pZ,E)Wt+ »w[PJKqTp+I`VUr$Gp$ŞQ{%"]dr@c{C oX|kN}&˵˳d7M.'*~u@nJY9JUGINz-~e*(>5H 8Љbze:e[VY'`" L@%ی|ҭ4P&yQgZ/n A2ėn̰̓Lе %$3hbe9jƅğ 淧%6lFr7?ɅO#[PE-.m:TTX:PSH(!TiIKtٱչ9Jxt8[)={6y*Cb{oG盧sRw;\4O\۱8Y MQMS*vA`sT?lPN;Z Z+T#Gq{^~8bH֬k] 2!{j{:e (Mz #Ԁp rěd\y=_[SUg @Jx!UT题EX'U<3e!.[#'"bjC#tC-:JPFHlJT8I;jE]zM !'P"XDe(q>ɨdC-Agr5*|&68)1aw"+5i4˪t9t|CAl~JjE/Ҙϐ/T]_7O{sX7.J=iKjƇԩ[gP\" \+WVr1'- П&3&};.S|HnMJOM00 U hF(>˿C1:bESWp|;zT|&9 fL7yTnɋe &3I@UVcHp_ hy{ |FeSCXdP3SZdf̒@ m+J³(*PRl# "l.cG}:if[XqoU,4HC#"%e> GOܟ/ԌsVew$ġ SH) hYjs輞ﻢvbp]z{ouVj'A/?-plaC3 jr,9ب/^ 5*9!1LKW+Z?߼L{ޗÔJpAӘw! e?' -@w'^s'4q&7rdH<L^EĈTdcy[r%ze$R*3}b+5f M!J˞j[Ah9:!d-n/U ADKwxʥ$!pR9`1ho[ Cvik^3PiO,xbsOk_@2G:c| P{"ZRT{ [!!`=|w;.(uc= 4c^4rǽ>r*Pq*57$E eVϱJY˿F?v$oZ$36&VCƤ#4`5K=k$b߶FU4I`f.?~}d #٩̀i}`ć񠇈p;KuJ&V|΅Uln Jf 67rT Ppuv{5:KQzJ slݥ 1 5"O+ \2p!Ui&]?)`.X4{MyERU}q&Ca럂Z<`0>}S,zXMpQ`r}ڣ=P%42tT0xr8~M %kei G=tcQ_@RaLrhD0cfӷ cZf^,{y, }|7;ݒ_qY'hxWB+IӬj٨jʯV粿 ik y=f&CuwKL;G,Q./}ꨭ`OgȮOxzѩ oA<_ Vf׮ t[#^ cX[V #F>>=#L<Ip#Z`@)wp_m"ɿ6o_O. +.}V= QGisH~râLTmo.RIw gia/S])l6OgAQXh1}'^C"gV^qaպ.~e^ wYJ6/Ʊ "( ̘1wx5ƞ  p|=19}vr%ϲSQ%_o\aY3[ߩ-w4T\jP z E/5%]e'tt^ k ܮQ̂Tq9hC9g-=<$t~ۄdfؕ;g>ۣƫ̈K.zMf?g_ :q’vgL,QV\sQzͭNB=+B0-GBDjj܊O8Czךn[$77X&#EϠP[sٶ1JjPB[j<,%x͂Ց71P# bz@q ]Uk>?њ".Z(<[OJ n|O}#X:N0 rw6~+@8ԚyR^&t |ݢ?AKn& @(7rBGNXoO-[3kaM ?"beaDIbݵ:G"*(y_[m]TVsHlPϙ[gWTM [DA#G-^7!ivdoh-.WskLT4s9um<ҖGK_ vTe~jBt50?_x qC7p )8<"10m6ʩGx[IgA̙jS7̷f= NȊYM7+73tI89DI'LN/1FSLgBdx/ʀ' ](aV!bzz-"y|ۏ_lh aoGJbiQ5,ZՄ)۾0s},%vC~ : ϴP`{d(T M{{bo7tt˨@oyh~J|7CF|Np9arLJ,?$?cxkݚ5dgV}t_믑g7 伶*Z\Ex|ƧIoMY?%)"2Qa%*$s~ne$I.i/FM0Oѧ͠^(0vBvWY̧RlXm×äX g^@-|h!O _Z_ +u~d  hF8Rf&1_AMFau|w3 KmuVK Omz<@>p"+klA~ŕJ3 cGo9ߒC^!UA) ۗ]#MdIU66]H<0 ʸRg{T%z"m`'̴X/ _ԑ0oOh*ӃQ{Ҝ Q6'ea[β±\PvTT1#nb3TD5ײ {1&i}uPʋUi)8ן= /.W;6 SC nF~4g/l׵l40 2U_ˎ}8EaGMP?9AFp>d>ڐkV+و:yK~^;L4C ~_=N+bY?3@O47?md`A0b52Ra2 0({8ۍv-.;'p mcA#r/|ʤr1?x[@Y{š3Fo" M)kn(ۅuATӵy$޽\ݩ9: 8|&,ы!l<`OOzȐ$D |U8cZ mBcH105*Nٹq*~+WбލPx_mݖ)O]}lWbTH@Λ^'~p1;^L $a6[ [L@ >g&PaH 0W)k{܁ӽ>]5RKڞ8b3=7h:m OlPՆ}wd[; ZRoMދQUG`5/g@[xH/$)ɩ[<|j|L@pI"s%'ԩ0e|WVoS]Ky-QHwc(2 KlL 0pԗ9EǎTB4+q S_7 o*f,H~fRwߣj.\n.eg#'맆ޣͶw?J2u%)QdkOщOӂvyt*%2@$Zca ?Cv[sL> 0PΏ"aR֖%USƮb`#8:K{l'a}A]"iRICǙ6/rS? !k@^B\Xi\M'}lb7zȋ_xU-$y/'gv+i;0J~]Z*e}O<\jry싯Gf#٩sdJŢʨ'{x@W,ک! pն_ ep׼!c&uLA{`\ 9Ia.c4 <6Z%^66853y̌{0rf\F3O<Յb4 2 0Uj~em&A$؜P_kqaM}x]|#&m.}?{- { ٔbDBw'n|Our 7=xKs_H./bɞob#p{Xkc*b yꍋQB_u}~?ށ8i<ֳ,#Rlw>g钑yLu$]UþCi Rhr+9aa9wuA&DKw^Qe|Z 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 cleartomark endstream endobj 86 0 obj<> endobj 28 0 obj<> endobj 87 0 obj <>stream %!PS-AdobeFont-1.0: TimesNewRomanPSMT Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved %%CreationDate: Fri Oct 10 11:48:26 2008 % Converted from TrueType font 'TIMES.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.76) readonly def /Notice (Typeface The Monotype Corporation plc. Data The Monotype Corporation plc/Type Solutions Inc. 1990-1992. All Rights Reserved) readonly def /FullName (Times New Roman) readonly def /FamilyName (Times New Roman) readonly def /Weight (Regular) readonly def /ItalicAngle 0.000000 def /isFixedPitch false def /UnderlinePosition -109 def /UnderlineThickness 49 def end readonly def /FontName /TimesNewRomanPSMT def /PaintType 0 def /StrokeWidth 0 def /FontType 1 def /FontMatrix [0.001 0 0 0.001 0 0] def /FontBBox {-77 -216 1009 877} readonly def /Encoding 256 array dup 0 /.notdef put dup 1 /.notdef put dup 2 /.notdef put dup 3 /.notdef put dup 4 /.notdef put dup 5 /.notdef put dup 6 /.notdef put dup 7 /.notdef put dup 8 /.notdef put dup 9 /.notdef put dup 10 /.notdef put dup 11 /.notdef put dup 12 /.notdef put dup 13 /.notdef put dup 14 /.notdef put dup 15 /.notdef put dup 16 /.notdef put dup 17 /.notdef put dup 18 /.notdef put dup 19 /.notdef put dup 20 /.notdef put dup 21 /.notdef put dup 22 /.notdef put dup 23 /.notdef put dup 24 /.notdef put dup 25 /.notdef put dup 26 /.notdef put dup 27 /.notdef put dup 28 /.notdef put dup 29 /.notdef put dup 30 /.notdef put dup 31 /.notdef put dup 32 /space put dup 33 /exclam put dup 34 /quotedbl put dup 35 /numbersign put dup 36 /dollar put dup 37 /percent put dup 38 /ampersand put dup 39 /quotesingle put dup 40 /parenleft put dup 41 /parenright put dup 42 /asterisk put dup 43 /plus put dup 44 /comma put dup 45 /hyphen put dup 46 /period put dup 47 /slash put dup 48 /zero put dup 49 /one put dup 50 /two put dup 51 /three put dup 52 /four put dup 53 /five put dup 54 /six put dup 55 /seven put dup 56 /eight put dup 57 /nine put dup 58 /colon put dup 59 /semicolon put dup 60 /less put dup 61 /equal put dup 62 /greater put dup 63 /question put dup 64 /at put dup 65 /A put dup 66 /B put dup 67 /C put dup 68 /D put dup 69 /E put dup 70 /F put dup 71 /G put dup 72 /H put dup 73 /I put dup 74 /J put dup 75 /K put dup 76 /L put dup 77 /M put dup 78 /N put dup 79 /O put dup 80 /P put dup 81 /Q put dup 82 /R put dup 83 /S put dup 84 /T put dup 85 /U put dup 86 /V put dup 87 /W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /periodcentered put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B TcJ6*]h[zeKq)ƷW0jlBIf14%B[tnqNOדe{fC;1I^7^r5=[ySwF 5ZUͧ@;J7{Phx ғ*⿅΅V1lCd3Dk9+ ~Iic*x 2YC.eKgt_"t!Ztb$~iS[xdw +P7)%g9/-awT=JK/{ Q'y!kA,7 Α$?H}Om"s*5aks*HRUufn6i?kɝ=-0X%lϧQ4ݡ`rџ~D&#&:t]=.ok &DZђԺŠRq [j@3a*42K]sjϖjG_n 4Ϛ5. *Ly^w`ܮ64r/:!?u:};ߜ`dӤJY2R'wbTCI2CRNY2uD-.Y9y:2Cʸ`ͻq5dBpQŰ: TimM;f ]+ozY0,(Fh^ GirY E W| -R̵vVP ce޾'zH+1= PU~}fIa TY˞߹NC!RhUeySNqEobm"QQL!H0agylrҳxc: HWmֻDc,A';{ 8rnGMGduDcb ʮ_`gJuDQO>c٨~b_s/%~`/ 8Ayq. -v -%=6 ̟sjՊ6a FZ#Ԉeֆ1TRwY Կ'$s|I9ƲRM&89>N ]<3z h_/-|UN%b=̱ IuȌ>pq-t<.4Pk2\1Ko7fXH%<#+nUU[D-Jeʤvɴ;\G?W<}eH}p?_F5$wG.~< J s]tY 6Xk6UNJRg_pZ=܌JR(lh9ҥӏjwb"MF&纺ÄjhjX,Ƒwjnd-4:$fN4IyFNgXٺmS`d'G8^Ir1[cÎ$-0[d]v2O8͸\GQk_Y\2\Gp2i2^cT:ʲ 9,]YnZh?35Ƴ2Y_F]ùD"=RI:3?Gv9p= K.~hZo!Y&Bn7kECVsEvpԛt3Qk{% 񚡽ACIG#-"Uo| qB:` h͑p>gϒe$P*[!{}#1p%,H'ɷz[0 }3"" u'~Tɗϛ}:>1PQApt & / XJ4%dha ?$] |67A U)>4q Q3Kn|n  uL1tNpZB?)sWxbpi⩢խd_ŏ<\Y@D\_߰17Q"ݚ}Ž^FGW5߀klZ5srĿLZ"R"[STl(#9˳;/:7Hz4MM S^f FH|ݽ0NQy@`\|fȊP)^uĖs4$ m1*.١.fU Q>\( d{hk}%$fm aS5&i%)LdTz7&Nl$ vM?O]پ,/KTbx`~/3Ks8kÜ' CsBCY;qrRș^.[`gҪ]┛o}8H#H/g\?}7Y#*ZV PvO߃ ~bXaAI`CD ҷDO[(1YBo*uKYlLђDi6Y0@̗Ōy 0W s$}FD=-Y'r3EUð7mN/I$K̳ܨ=h!ۧ {H™Naqm*}h8だ3N++kyhB^gRţ-LjQ9h% s6?FnAnٽ6t6LMlt&n'#i^)֤0)G7a;]U@d#1Mn$]mU}iigTQ5=80"Ӯ2sl`ݗַc%7Ɉʝ;.7Rҿ¸>~ot"IģqWu)b,mXT=s5c؊m{6|HlsI%ر95Oq2&宠9hbLTu˷| iHKC6 Dί!isaX4r]Clq )_Ħr98y&XZ%.ЏB'$9.Htxl8s~*lq}rM⹟8_j_V~%)_EW_K/3ND^3BpGݩ|G9jS6@`'XȽ$` Y&ypCeֳHΪFzjt) d4?56_Sf:[߮vmЉIs2i6cV87փw|A4Ӭ:9gGBTc^ws:kӼ.!yDR=KY'rLg#@ {q_ki@&Y66(ӡ%M;d&yB46r8ѹχP@ʚ `"sxXr;c7w@Bad"ߡ1\:g݈-[oDS|fPve>JDz9qGC|<3'5$*Y6\4G)L!,#G/&R> Wb?r<)xV%֫$z85Y4_Lt+a$l zGjql0EdQ[{wo`=ycn%(&9y-WgՋ%~h\O!@q㙑  X0/[.C:)]xCpx##GBY"1/n>*JIxEӼ1Q*р'Th& vzf_Fh".MVX2V p0#)w*|DUd[wb*ZY~`eBD W+@'pշF`2JE%jsdSvΟdk*_|{bWЩwlEm#U\t֨ Y}rKO|fKR"a8F@5VlvhmxqGHoGiT0e^^gx8Ys_]l{$^'{2hތ4m佳Od2sWt3AEzXj F\QɃC)pd=ԗSl*EXq dƚS*G][M7Y.ŗ1(gM.C̮Ӏ E`inB.fPM"/' ..oHti@Bd2MCAy>m;<`grxf?$Pz8㤨E|xw,վUf-J/:SC 4bɌ~eY{Wz6)q{o4Epr%! kPY@:pSC$ sg <=XAx"1U{' ަk#]5ZMxƸ&\5" 3$nw(1)#`Pb2nlx]\z'߰[kQB `*eָ5[C)<Ѩ3f9cuE9CxcV+L Y g\ /EIHxK^=u)f=,( :0wu9?CP4(&wxX= u?Q3*!4e?O XCJ.~dMT.ɂbؒ"c,dƔ'pv#eY.,cЦpi@HP2ñ#}xL5ݡPkч]x{nȕdrdG1 ~Ed8"abo&g 吤,x(:J刖;8'-[ dO-|Q[.A`S+A+qrLO8ZĊKLПDōHr?"4lRr+) 2)Ql΄!M}xRi2Hm;p ߳SZgle1b0)LZm O48' ȏ*MOX Vi,δ^ d~u6/bqhS [\A(Z沣׈n}T@<^fLvɩaq4-KRȔŋl,n:6 kұ?@OC'~ӸMh.&0Ki }dW;1|jZPѰxTzDSz(GR2ʱW;ezT3P0S< yk$&mPI2D!:x>I璱{_Y%v 4f-rDFg[T!^lB#\wM* do(-µ׼Tb uALQtsS( BKJzv͈*qnQ#*CSu m#wY gATA,SsS1{?c;pxZc_GqNYPnn<HL(|M\')I%l!'43>x 3(_~! f%~r*IfnQ52}/b̳ 7v$JFy #e<:6~4܋%ZDacAC-c)=džN/&k- ;8C3A>0!Mkh?iv\XboثOVD-Sũ5je $nP<]54:.)`iؽyiҀcgQҬF_hnA,=;էn Iy>sK2AY R$y@pQ̬޵Ҡ#wlħ&oDs;8pZvai~=Ûa)Kו'1?2M?e:렝1P3q3#Uʭ211 sj Y酫vzR : BmKUpV+RxVtb= 0hFS-?`?L?*p‡'}EɅ$,Vv=i t3{>N Y 7Lylzn􋙡4F/&mw !:%/OxQny̼r"1@,Nئ /#o}Cz[u؁şkwFvvitd '1DzNqiNW}&Y>-~Ǖ..6"7I E^oWM j ĥ/hv]C{O~tt izIš1tycY dlÂe!$̽3v7@ Qx83Ig/S</4.FcDnH cT9(gM5=fg"[ҹbe5X#V_@4'pǖoEqR)e5 +}i E%o͠Ƚly(;-%C) }5* adQ-Zf`>2_ZSD׌a&dҀÒ,&6Q\zmv,peʤFQO?`ϦsVH,|.~LT"9FBnjq,\ٳ?_*]hIIe;HnԑG"C3|z0^$*'ZH%usդ/D8AOm&Y Y#eIگ8:}x,Oo:S>GT8b<@P&COܑX.j᝛ ?:C8hYq_350=0!Vw@UW+8Knn!gޑ]%Pv͸ߒ}.`wԀ+Vhֻx!B,J|g0[d@6#~H8˪Et9:J1KTд>b|04²jRju O!(ɬh/0}!n_p 2^:+œOި`|eT*N hd*bR%~Gy;K $ V^ ܰZ?p[7TU!\ĩZ KT4~Ajx.s&\ 3pJ1UT*'PE]i.uHH8_xi3 }QO߈HPC0Ȏd}\pDh (te!;Y&^ 7c)æ^"e›{OKQ4y(%V<Nވـ/K#Q-~ n!!<.٧{>IZo{(Cn6wժyvVV+4 ( :Lrb%l| s=Y|,A̓!(XF1D7T8Wۈø^,>@ϡI eFIRBVǿ(LH߃kF P+vr]h͂˖ 0yDέ8- [GlGS)$1r:k{+e $#b1ɢɗRqz@zϷ$݄/-CHco'’_u>a;Pr,'{aG" }~ph e- lـz0([=4(S,'l ډ`0%ü[Ptt%14i1h}l_\]g!XO*9鼯q&RM[-RHGZN;P\37яmB.eʳd7Q5łs9 E Tli/wy/lʀ5|Wq `tN%7Lyv7@9,BPcmq@U8'<[A;bƮd~6p!Nd^%? 7G&ݜϖdScw;Y_L#vicAղ@cϘr\ u|tاYy&Jp43/u `a)>(j=cңOKjYR*eɔx"[惷܍D S;Օnx` +umꠉ.հE%%H~DWD]8e1ј:3>ot_|:gY{=HXP:=\:|[܂U>#GFT~p(|N8fv^ITwy+ ѯo' wRRv/FѢ+70wm`[$9@m]woa~`m%v š7Gbޮ2dhj%KZ 'pa[Cր!L:WtC:ԇHA156;KQi2B\$IeR_6BUoRE\_S艖{DIg.̀l7 ާzG}|9AU,yAt3eNc}^;R- jVfOQZ #/Wzxo`t^,`!d&ϧ PZ$b˹HUX 5H[ƐE}B?yMwWwkR0 $)ZEjtQEnje;US\XJqKH3['%^UF_6O)זH`T hVȀ{ -Q*~P\Iҵ%C.hl{*P*0Kt^JΎ%;QܞXՠ4^B nձrSӈnȺa7<`!;Ȗ[<4'W1 tT,9j`1GS,>Z N%LxȿWܩuD$@.}^d@/{46\U^bۙ qjm]ub1TCD,WG=`Hh#à3/ELĢ͂^t 777G4yеRF Ҏ/s.dC](b'`%WTԷMŃcQ}JY^xC9溠іfnĠZr=nVx&>|tFCr䊧+$wy@ t+ˍa:ˋ.e.Qq6]Y7aGbS!]~ u:?!W]Fn85x:TV兑 ?洢E}@<sϋmTFk_2Sq F96 CvkPiyn.[s[v4)vp7+oC(gu$ft.ΝwU*pjG(g;{ |3PʺyEڞ_g&-髁Onht4ET-`42_S#:o|z6H擲Yg@Vsua;^xwLn@z v63K|$I-dp7(|D^h3# r C~ ȱـxk>E"B >' a< o묿amqZSM-{/W29("< [_͇HKp\.ĭxJ@q=Tؚ%ILcLg=5w'Y@xkQnpF|X2'Q*y,Bd뙪^g h)+'0LqbV0Op{ 4e)pN:~R R2ހTxn#0]7-YB3,JtZ̆ `s3H~Cw/Ni'(h#4redD>dCM]zُmmX?=?Ufqv:ɱ公%ICg~M) i{NDG1g'خ(DЋuޝrȁ& W=W u\m&EO'-ȵ}KhdyϗNcLFf8FhLv)-OrﳡNr9iUyJ7 &À,s6#]Q`E\> Ma z)"lOkw)}g"#^| 9[5b";NcsY.db,_YƋw]Di}9KWQ>O1k[:"?Km ¾|jVbr˂@?g}#׭LRQp1i?Yn_&CE7G%.)zľTI0柨o:5\Fh>hak?6`J̬SkdcBR4B{hz qV#$jg䰴$gIP#ŦGkzC.cTcy|,wm"w8|/ +h.B..OUtc5'UcIcH܏>mCob$:ɧ.Qo j=QѳӵiZڒiXΕf)cd";&k)=(y߽bᗿ0a᩽@ʍ%]y|c#܈;EN`xTӬKzek(hc8J"p5,ڨjeʹ2L;IKl*#=Sȁt1jDȋbyZư2"^`}Lk8 d£B)󕷐S~n wh )3w"]{CR"51i ;g.{PRP2%N5"I%v }8pd^2S?ߟy_hqcN :A\fCk1g*>qp\UC9ހ$_"ρY~+i1yUH1?@I5[9M2a!@5 =ep*sr*Ď[8<XRk%^eR.qtpDH{]ޟWub+UU+3f,HxKp58d|';I>ÿ/qb@IبڢEfihQ R©ˬ$\5g īҏnS"ӌWQʤwُHLxF]" B`<y իt.X '=ݸ] K˒1 4,p\ žA#R>{ɼ<5];A1d‚ \[CB4a= [f `a'Ig[_g? HUU<DžV|xqб ?\<ɿjkoHб!4B[${ͮMWދ1 {EXhe_<;e`:A0e,B;ES kct`'ޱ>q(~#}@*u֜F~ZY3Wt }\je*/" A# `0!NZyx9eІ;+USp^ʿ=;t1mڜ M5|obNQR\g!5JG|^ί ( FGwȢal1LJ-[ZD$s<P >2ʔXiVsyy@?\ 駹߳q]0{/1ʹ]vXPFoj %Ϳ7٪+߼9l$PxМՎt=UY)D=³v7jfyNyLJQ6[p \I+!9 L5d;=$xtJa7ݓ9l=fצdtJCM\CwO5a}ܯ캆HoO(0}/҉"2e~@xTev,9=%BK$b|Z>P[39B&QHfH]6ŝTܔ¼[Brz("ZҥYϊX/ \|qp+n6 z?'(x4~I[C&HNPYՒ}BW\{g'l{ؤ3i&(gct,-{}JuZp,~X]R3ɸȦ,ZР Rsa8-@?/Tt| rpkTF6n3#2y3m՛,*s=`Pߐ7o& gƼ/cshtc(} :ǘDѲ(h_ܽoy &KV-UO#&uln(/u*1-  Qb#x3fޅ|YQW8VEԂ=,Ɛ/ ['(Sps 8|QWfHw|% ~]廨ejKީvm6xMYG] ;!#{07z|̪΍p\p)!*.{P mŻnr|匓wCM( g*VƷ`Y9!F E JDrT4䕥"(سp)ϱQ5jF9m&0 !*2YC5 MtOۮU [ˊuZL <"{6RO_Nt{ͨ0P?GpSQ.# 7ډ)*4%|bxV5Y|qҹi54ȼmAHŕTɩF\F:9[i`< ,_9F0@yҍ`Og?5byިvn (4b;<u_:n<>o bF0j Rw+s!7x.։ZCq j*C_qsQ9'fzy3 lDqG${.a|"2E+,57FvwH_Ћ0PE|Z2{΄}!{IHۤR۷x{W^@D//GxL+WykBe_^NU{` Z&N<>+!(Br+Iwqa!Atl@)Vh–(1Rڌ`&us6l7]Hc vVpp $롗ǃZgj䧞o _LlbdڌsӭR. ٧ J:³]i7]m8;I?:I) A-Cl'8ngo<9FJs#}SҞ$swBCfte7}\,aݰ23(Q @RUg=4mDAT, TLjacxnſhMǃ~V!T&u^mj&V*i9^bV'*ёL?ހ@;Ю(u㢇:*1s\ …ҟ z!`N;  D1#}FѿsO]1$pEVvm!Jwa(DVR-$VčId g   YE]~f6\)?ֽJ 6 WO UBеܷ, o#ez@Bf RYM^ĐM܊vcոijr G^0a'=S[K NZ0`MP]vQ ~YkCr@<3J(xsha;\[t`Ns˼[knݴiKY֟m)`!]̥+<>~2j gfϬ:Ď;s[Ҋ|Aԣܮg&Ph%S8a Ź4i5ipE}plOsC٧ 0鑭 X[\ 5_< yorW:okIK\;=RqhowPMvoͱ\hV:.OMA+y'? oD5pU#vb۪͇h#˻3Wbx]sτ NFd9-(TzJREi(j1C K̹aJq -h]8ڤnڞn蘺BZ"4rIFry+Іb:0_08~߶*=5:>4L;;}F^!Y nxDӊh AG$ߵcn^0^kJDz?4݀=nKΏhb"!M*K$̛ԌIS\6}oUK\G~BYl2nAZ*q9Yk f_[!=hJcH`x3j 2`ŽGuqC,+&o0tb/WxLk{'ٺs_HoAa!4yPYKP*I+H@yS e^*{Β)T5NtmX~Iai.N7ƺZSel^ F "Z-0mӰļɠIom5\iHGvVg8 [J6xP@k {>%.6f!bYf-O<P}'vx %Y0EմB[ .I _[;iNyN2cu2E˟! I4/P-Ǵ~B-4FDbɽhol{]= _M(e:Y)b|:H*!_rR6Tad͔<}`wW7Z~.Zb\H O DZG *N?T 8GT8__?wyR릳;'dۨoim^ [=11J?;Nq8n e"JuN]2̅HEk te~9o!@Z_Χ.8H8J>R #7j5UV-pb=a|>325bs g[3ć@Kd|xދۛj542v(Fv6s0R{S6$.1Y``H+63+r#WkLἣ&Ht$7~e[n+h|,|¶A7cs d=3'Q\N>O6mպ]hEx#3U)$2iڭz[fe^J5Feİ:5dP%|s?x#tǎS@+ ir|SҘCB73zL񗇏>)S䄨nBHЗ, m%| 'B_\"(HRyΐ"ەFHGν3SKw~}ƀ 6DPҕ~iޡJYZ S{/j$t8m5+mJt&sS7zW >[BsRX5+@p%qmbL:GN {C`Qfo>lȥa`e lԓqʠT"etŘNh Or,+c -rǿFiNpLFQќd18Ņ4'ퟚ>LNU9NN޻12^ +.LZPO}MOA8xܤ,ӯqj,ڬSmQ|Z/p%,L :%#NE>Xd1I,.JTt$[l&'jW9q$)e!x$!BEQҿ<݀R%)&^Q &!YO]οTH[ό$yr>U(ɆDZeuȾv1|0<\fr@D9-rc~(6F` V8 ̹J[ Qqk/AW)ALI#@kڞ/u nulf F-*&88j-(bNIY$}kidhHYkmg]shf =~S?Kp7ku>9':ͣJJ5T{"A FnMWAٻkOWR+B[n`.ӯ֌7H`^9ڰ Ni#ƢDPHַmkZnF+8K@Jľa&W¾00Hՙ!u_8 B囊{yW³t4]bpk&/|DGY/ydAi  ϳ\Qsġ8ŘF-·koΛ#{*n9>x1-7I#8КqƀU3r-&cςલM}stL̡_XUHٿ<-Iih OӅSʻMZM51j\Q-4jRlʑ ّ>ms!Bi+ba :a}iP/<9n5iP\P%4C4CY,Ϋf7ө}پ}*x$b!ưf~K.i{ Ƃw;͕DZsqj"=Rl.Nwe/{ysX5OLns ,䦵3'EVRShAXk-)e*)acI(T|YBJbio$7jT\?J|6-Lrq蔽$mޥÀYS9EJX 8;Tb?TΪt|+, 9-sk_IJ%tp^U<.ͤĿSzXuA~rD`'dQd, >gI: 75+8 \۴yp oÏ(),SK|Qy |-OJt 0;h=aT3}8 WK kϠ*\[1b Ig)0NGOJgGiuy=bonIu53sf-p_hsoɭ@H ]5pIv’$4L{m$b^ UdXQ^qNX?rU}\7&Rf$@ i%]3蓠+ɺ;Pyo<41lq_ wURkzؑv@q]fC`"K2bfս* 8n3N%dF$9ў1U3R L?l!TJ2QZF7dSdʍAηor|Ԧ 4htF ~;G(k'E5ۉBO9(_"BgD]LO585tp?{)>;}ܸWΚ@ }p" mPVrd(VbeiF:] nHCiw6wϖ5BxK}zM6Jн ^`dttq bvJ^P0~@k[kFg lp=M8AC^hC4@k% :Hhگ̭s-wQD>P#ux|<)+>/[ۍbANTSLWFPT:֭%u`؎/OB$!dq/VB@]z8:c)ӯ<(o3ȫ$,ҦLgQ^+Rv㜵 `F:" jr?LK`T-f3D~'O@px`H ":4G_^LxxA˗Re~iRwX`PhSjz<݆-ѡhƟѰN+R
s@dmrCyH4w;J18*s1HFr/ |~ƌlhBw :-s/k Le5ՎPNf䥊$ת_4? C)L`Fsnwͮ\24WLPB~bۏnlẆ?t7%RjDT@Fy3!l!*]!xuvydy&WCn ;0Vռ/ %#d7x$ ޠʎ ih׼ \DOO}ՉK7|GV8Us6jqf,$F]Ǻ%kD:> s-rt\ږ؅nzV95[ɞ-{v"z@"A?ջ߃1>zL9jda;M=f~ܟ('_{EssH${FȆm{ _T*{pe>rSNеk 8vdWP#W -/ֺ5Y|:bh4c$9Zy`?}bŲoreMT*ubA::NǢ]ߧ%[N-~XO੫3ƒ+F=S<[<|m# =h^Ad+j)Yo!lQG92# .7҆N*%ݖTTz&E+?ۥP4tѥJdǀj:e7P/t(Iҍ9Pφ<8>A(vfCyLÆ(칡\ wtNYα9 |c~Nn}|;5!=2SF_If5.M+uh^|kp+w<@Rg mLe+36#w\M3!6Z8bL, 2OMz$ٙMYz֑"'N܌>gYst<qWU0HTH3kjsB?IU-#XcZ -?;#+mA"֞FgcѦ0{C@$TOOBuEWv{9l9v݇ KZ' 栦T_㭛of=͇%c)nQb[._1ڃz5{%nTA3boC׾ b`vM*xS5%ڃ,?92_@Iשͫ)705frK%׷[kKNd:@EP2KEҖP,Lj!EbF[. 5^8vu~@É7Osy4:]ûrl{SO`Du\ $ VX `3F`Q[k[k`*>AslR7ho59Q77t7Cu~fN"?>n=^Sl61 ~>ON x0_V8e2dOsUb<К1W<$wMhȧE@?y2BO㣌'B1}X^ޝ82*l%l"6V]uv@Tc^iB^: 6Pdj'SG4) 7󱼮6BMzpN*l Hzx +K?(Kh@Ze( pX>'O5jAkE\qG\#("vY{nݚQK1ϞP3td![M\Fx }Ga^`Ht"px:iWV7̠=tqDN^@T]69) sN| i٧Vv)fWB8 9r~']w0pҴӠ֖j`sK.a^rQQQvZ% k!0VS&wZFL*D*`}H(um@7͘LZ2Oo)HgQ]AA-{y [< jnRX=;:#R=֥mu,O+쩰aB0)=!udhZ| d|qE"Ep,zޅ[C|6ƥއ윺+z;4TXȲX3YEKQL֏{"MK:Mȅ ҆NЉD|BG1 Sּgh: e0ۏ뗳g:˹ag ٸych7VKNϯ!9fZSfա"ÒN+1ՕMMvV{vIH)xeq~@m%O+痷e66̠_KS6DlJ!Iu?0ήA:F {UH*_FUNт_NQGO _ܙH6m5iߊפ㨫RܳߺH[ܽϧ j֌ ?'#euDZyux[u:s`r&NaxAl mI0@<>"{0MoPR7 懥NKuVovzr_A4I%l Dcc)Oqϯ}TJVt]xWo9Y(vXch]H?4o𼋮àrchSej@*h!bL|hvgX pXFj81+VE*n8*W@2 "aJnǯ|CvmiW|ޠDŽ9sk_'bM3Ћ/O;Y rZJ:"һCnvXz@M^୩uivJ{E7_w2^0TOfɌ]iҹ\4 0+u:iME Gy9:¦=Bcc>?[ 06ϛbb-5|Xw]T 7lR**7iPlp7G}{c NC@cۨPi0Sy.Y͋~sf됑{=$)yeښN(ow"R h?WX°N ط-C۶v Ai㧩Τ|m)qLx;Oj2 En_Y">nqOWZEtky""mxů2 'Ϋ:Ž/hO rCs 5 Y#-geD;!C(X:êٯJ<GnBciޓzݎ")ڽ1KULBqK]ˎuEV0+7x:=X(GH6,974>\F[uG3W ci-A/iE8l7D6 /",U6: (CX fJHKxf'ۋKvtRa@ kɲEK-E]p$L3""Vo\yWC8f[({]t! fR8s6lρdGzSZPI9{ЉKL=L8" ᓔ6,Xbkg{)rǸ&(}KR*+B.v$8n6w&_IcyAMWȄ0jm8;'wbڹex81Xߋ˪ H܀]rָƢ#3GMo9*_qM>I!pMTIUJR3Q?yFs57S 4 ,dE SN?o(}X Ũ%xD]3nH b\u~ e#Jf=6-G7ZZx ~K::9f";w6xk%JeᮡCD5YySA63aF3JpStS=QNHJ'J$N4^7 J݁DxSLMD)1 :S@Bz,/SPmaC=ՓI3D/bpC% s8IFEwJP9j:!æJ*8/=&b-Pc|,&~9h]`*ӵlDwiQ˅ - Dz(=t2s92 3O/D $oX@vڊC*쩜:4<ƁLu Z[(Ikzb-$.5o1TX3quSr{/ňiEIVj!G(訚?\ ;=V KLvfΌԬ +X(b(1bG`ݹ9Ue76N+Vz&_l?V&'v=aApfXd7gqz[_d])B뿐ڣ5@(M`єZh 7(% nJtzT.̅5›pkcpv*83\/3ҜeNrc0W|/TZ+"πE%xxKyİ`0op( r ^VK_dGyұ]]z&a];iiN`>I)Abo)L8K15OzlmV 5]EoF ,tGٓ 1( (B75 q2PV\ KRy i&;IUOHNUw"u*J=xҨ ?b݄,Wܜ@t~ `$mst*,Dcrn TJ 1 M4t7pv$2wS3ˎTp@}qY^!T}?հƿ-/ގ ]΅O;>lCH7b(~o a_|W9zÓ(֎ ~a(kƟ<w5+$Nn1$W6_;4۴%~6xH-tM`v _6!&-H ;at1 V 뵾Nw[unF.(^ T1h!E[i5$.b]/x]}p{![,eR/W*vQРT)|:7 QJ ?(,y$_ -A"q~`BX@-&: `lj_k~-MT,G ́ ?"-UϠWR?Ycx Z$lYAm^#tVp\OY F<~%ROU*<(xN .x+XcзģKKYŕFߚRv+z1qEMZxk"Gd,(MG2˛DyD2ua,s@\S૮uH &~ X* ݵ1mϘ~'Fs&$^"UW:̈KFIҜBfTe@S%Rt`ch`[lߧë 2J5LJMcmS@GJdo%2Mt#LZ xjltb:׉ɭ1dC?Xal'C8Q/gm qGtA}IVCcFclĥ mCj`o- iXw8ZK4-p8'\)U͕6(I䅝q[>FD4+hSCP=/=nk䨕T]͢ޒT- z+Td^opA$].lQK/}8(c[$Z^-샥3^ 8F'KtMIG92 can0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 cleartomark endstream endobj 88 0 obj<> endobj 27 0 obj<> endobj 89 0 obj <>stream  cvt xefpgm:`headҗ 6hhea 8$hmtx7 \loca*$maxp pI prep^.cJy|]xdY'v}f| sBB99I?Zo7zLLto\S} `^B/``Y}LfK}qqLuu1=b{9ZZpqqh@=T;:9876543210/.-,+*)('&%$#"!  ,CX+!!!Y-,CX+!!!Y-,CX%!!!!Y-,CX+!!!Y-,CX+!!!Y-,CX+!!!Y-,CX+!!!Y-,NF#CD%F!M-,CXEdj#EiCd``F#D# F/!!!!Y-, C#Ce -, C#C -,F#pF>F#pFE: -,+%E%Ej@`%#D!!!-,+%E%Ej`%#D!!!-,+!!!-,+!!!-,CCe -, i@a ,b`+ d#da\XaY-,%EhTX%E%E`h %#D%#D% Eh #D%Eh`%#DY-,% Eh #D%Eh`%#D-, CX!CXE+G#DGzEi G#D QX+G#DGz!GzYYY-, E#Eh`D-,EjB-,/-,!!-,%E%Ed`j%Eja %Ej e%#D%#D!!-,Eh#Eia%Eja %Ej e%#D%#D!!-,Ed#EdadB-,%C@T%CTZX% E@aDY%CT%C@TZX% E@`DY!!!!-,KRXC%E#aD!!Y-,KRXC%E#`D!!Y-,KRXED!!Y-, %#I@` c RX#%8#%e8c8!!!!!Y-,KPXED!!Y-,%# `#-,%# a#-,%-,F#F`F# F`ab# #KKpE` PXaFY`h:-, E%FRX?!Y-, E%FPX?!Y-,CC -,KRX%%I%%Ia TX! CUXY@TX CTXY CTX%8YYYY!!!!-,KRXCe8!!Y-,KRXC8!!Y-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,CXY-,CXY-, +# <+-,(+# #+X^l. f}}}]*L]BBB???^^^^^^^!^^V^$2uMCy<14^9l^"WBl;]uMCB;B;;^3:3:m;}6;}6;rWvWvBX96uMC?v?vy<1y<1BBp;X9<99^x}] !Zfp3:B;B;}6;}6;}6;WBl;WBl;WBl;gv  7T]_U AWvWvBX9BX9uMC?v?v?v?v73:N :BX)777^^YYa^!^^mWgf}y<g]*WCBgisAY+Lp;<vqtq!;vpXw7X9j~q:t@tX9t@}BuM]LU gx}'C\\l*gBgiBB{]O+3:fC2Rw6; qX9l;> X`:R*96; R=CA RFn ^AB9^^^^^^^^^^^^^^^3:3:3:33:3:3:3:3:3:3:3:}6;}6;}6;}6;}6}6;}6;}6;]h])v,,,-,-,,n,x,,u,,,,},,,b<z1~;z1=HzzV5202Li7i(Fkbbba6k102bbb<z11=HzV52Li7iFk1<=7iv)%QTj =b===1yP;B%H\-+{J^?H\BHnngnYnY=j?\HX\?\u\\=\\u\\PPFqVd\\Bd\\B\\ejfffBX9BX9BX9AXBX9BX9BX9B9B9B9B9B9?v?v;3lJRj^O^wVR^\\=^u\\=\Ru\\=u\\=PPFqPPFqPPFq\^F\^FVV \ \\} \ \\} =\ P\# =\ P\#ddddR\R\\?\H\\H\f\B-\\?b`L\\=\R`fV\\\\=%!5555XXR)fu +cC&4Nx `f[lpkCU!HuMC6;}\Zb===b?sdRRR{R=sVyRRRV= R R==R=o){R7R\==;=\;7dZ/==#7=Nduu{+ 11=RBBBBO7 /N{wXrZ/k=]U A#R.j/ ]X`vB66BX9 f,u\\=\^FVL\\*d=*d*dPPPP (\1si2BBW 7) nng\d2XX ^ ^^^VV\\u\\=u\\=u\\=u\\=u\\=u\\=PPFqPPFqPPFqPPFqPPFqPPFq\^F\^F\^F\^F\^F\^F\^FVVVVVVV \ \\} \ \\} \ \\} =\ P\# =\ P\#dR\\?\H\?\H\?\H\?\H\\\\\\d\\B\f\B\f\B\f\Bd\\Bd\\Bd\\Bd\\Bd\\B-\\?-\\?-\\?-\\?L\\=L\\L\\=L\\PPFqVttVVVVVVVdd\\=V\\\\?0"22"2S( 2XX \ \\} =\ P\#R\jb\^F^^^^^^^^^^^^^^^^}6;^z3:lllB;ml;ml;ml;ml;ml;}6;}6;}6;}6;}6;,WBl;gvgvgvgvgvWLzvv***WvWvWvWvBX9BX9BX9BX9ilil44uMCuMCuMCuMCuMC?v?v?v?v?v77  y<1y<1y<1v3:p;p;p;p;p;p;p;p;..XX<<<<<<==vvvvvvvv''aaX9X9X9X9X9X9 iitttttttt@@@@@@@@^^AAp;p;<<vvX9X9tt@@p;p;p;p;p;p;p;p;88XXvvvvvvvv''@@@@@@@@^^AAp;p;p;p;p;p;p;^^^vvvvvp Z g\\^lddWW2+\\^ttttj~j~tt^^^y@@@@@ti+^p=pd--DDDDDG$qqD#q~=DpqlDSSSWBl2WBl;BX9C C >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>d@U6<T@o(-6@o6q:!Aq0qPqpqqqqq?q_qqS6c6N346N$&6N<[[@Z6@Z6@Z6Y 6@p(-6@p6]6b6b6R6g/66g&6f 6a 6e366e(*6e 6eaOQ6a>?6a6a6@a 6@_(26OVZ6O9;60AO@OPOpOOdddddpdF6F6F 6B6B 6>6= 60/@ 2d0 9099A ;272 52/A 2634313@88@//@"$6?p*98 D 6O@)26 @Ppв @{6DVVOU_U8*o7/R)2259?!C?B?RA?R@?R?5223d35454T45444%H6೴#6@ 6Hnq@ 6@q 6@ p6@o6@n 6p@g 6pffffee@d 6oopbPbb@apa[ [[hHH-,%+9*(((((( C! C <RG<29Ap@AC6/?o /?o 7 9999PKKTBKKSB 2+KdRBKRXYKTXYKSXY++++st+ststEEha#DsEEha#DEEha#DEh#D+s+++++++++++++st++++++ssssssss+ss+s+++++st++++u++++++++++++++++++++t+st+sst+st+t+ss++st+s+++ss+++s++++s+++++++++++sttu++++++++++++++++++++++++++s+++++qEhq#Dstu++++ endstream endobj 90 0 obj<> endobj 91 0 obj<>/Subtype/CIDFontType2/Type/Font/W [3[312]]/CIDToGIDMap/Identity/DW 1000>> endobj 92 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0003><0003> endcodespacerange 1 beginbfrange <0003><0003><00a0> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 5 0 obj<> endobj 93 0 obj <>stream  cvt gxfpgm;_glyfˬ ^head< H6hhea$ $hmtx ploca76maxp 1t prepF 8}11c1bbDu1c111D1>}1(111{-1(3c1J`7]1bP2Jb2(11124bb(()_b{8P>2;IV`bbz!&BF7>>TtNmmn{{(hxAYiU\.t/J\cx{{{ ""(/23>CFHPSfijkrsx,.88AMP\ik| ,,Alx=>o:BX~9`/111:<JJLWstx  ((-WYZZZZprr."+`x =.:WX]]SlCcM*SclAq],C]"D>;KeJPBQLQLT7Z\WU:rrE@78743210/.-,+*)('&%$#"!  ,E#F` &`&#HH-,E#F#a &a&#HH-,E#F` a F`&#HH-,E#F#a ` &a a&#HH-,E#F`@a f`&#HH-,E#F#a@` &a@a&#HH-, <<-, E# D# ZQX# D#Y QX# MD#Y &QX# D#Y!!-, EhD ` EFvhE`D-, C#Ce -, C#C -,F#pF>F#pFE: -,EJ#DEI#D-, E%EadPQXED!!Y-,Cc#b#B+-, EC`D-,CCe -, i@a ,b`+ d#da\XaY-,E+G#DGz-,TX CTXJIDDYY-,CXE+#DzEi #D QX+#Dz!zYY-,-,KRX!ED#E %ERXD!!YY-,/-, %EI#DEJ#DEe#E %`j #B#hj`a Ry!J@JE TX#!?#YaDRyI@ IE TX#!?#YaD-,C#C -,C#C -, C#C -, C#Ce -,C#Ce -,C#Ce -,KRXED!!Y-, %#I@` c RX#%8#%e8c8!!!!!Y-,Ei C`:-,%# `#-,%# a#-,%-, ` <<-, a <<-,++**-,CC -,>**-,5-,vK#p KE PXaY:/-,!! d#d@b-,!QX d#d b@/+Y`-,!QX d#dUb/+Y`-, d#d@b`#!-,&&&&Eh:-,&&&&Ehe:-,E# E %PX&a&`YD-,F#F`F# F`ab# #KKpE` PXa@Yh:-,3+**-,CXY-,CXY-#@/?103!%!!8 P@+  { /999?999/10&''&&'632!!!!67`,9) KgJ*JJ&J (""" """ zJzJee") """"!!""+ ]+PV =`9PPPP""""""""""""""""""""""kk4!!!!!!!!!!!!o!!!!!!!o!!!!!!!!!po==!!!!!!!!!!!!!!!!!!b!Q!?!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!}!&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&`9_@ FF@H H2 %H2 #H2 "H2 !H2  H2 H2 H2 H2 @[H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 yH2 nH2 dH2 _H2 ]H2 ZH2 XH2 H2 H2 H2 H2 H2 H2 H2 @LH2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 H2 \H2& & 7E@CzweaWU$"   KKSBKcKb S# QZ#BKKTB8+TXCXYY++++++++++++++++++++++++++++++++KPyAP*&+++++KSyAP*&+++++P2Ka`+++++++++++++++++++++++++++++++++++++++++++++++++++++++++EiSBKPXBYC\XBY CX`!YBp>CX;!~ +Y #B #BCX-A-A +Y#B#BCX~;! +Y#B#B endstream endobj 94 0 obj<> endobj 95 0 obj<>/Subtype/CIDFontType2/Type/Font/W [53[891]133[891]]/CIDToGIDMap/Identity/DW 1000>> endobj 96 0 obj <>stream /CIDInit /ProcSet findresource begin 12 dict begin begincmap /CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def /CMapName /Adobe-Identity-UCS def /CMapType 2 def 1 begincodespacerange <0035><0085> endcodespacerange 2 beginbfrange <0035><0035><0052> <0085><0085><00a3> endbfrange endcmap CMapName currentdict /CMap defineresource pop end end endstream endobj 63 0 obj<> endobj 8 0 obj<> endobj 34 0 obj<> endobj 55 0 obj<> endobj 97 0 obj<> endobj 98 0 obj<> endobj 99 0 obj<> endobj 100 0 obj<> endobj 101 0 obj<> endobj xref 0 102 0000000000 65535 f 0000000015 00000 n 0000002248 00000 n 0000218877 00000 n 0000287769 00000 n 0000387477 00000 n 0000024036 00000 n 0000018182 00000 n 0000393721 00000 n 0000252645 00000 n 0000024244 00000 n 0000030916 00000 n 0000031092 00000 n 0000031229 00000 n 0000037614 00000 n 0000037805 00000 n 0000048860 00000 n 0000049027 00000 n 0000051483 00000 n 0000051641 00000 n 0000052388 00000 n 0000052476 00000 n 0000056115 00000 n 0000056305 00000 n 0000062658 00000 n 0000062816 00000 n 0000064746 00000 n 0000366141 00000 n 0000323440 00000 n 0000064913 00000 n 0000071819 00000 n 0000072006 00000 n 0000075867 00000 n 0000076035 00000 n 0000393849 00000 n 0000083062 00000 n 0000083250 00000 n 0000089170 00000 n 0000089339 00000 n 0000095151 00000 n 0000095320 00000 n 0000102360 00000 n 0000102548 00000 n 0000108534 00000 n 0000108703 00000 n 0000111294 00000 n 0000111463 00000 n 0000118271 00000 n 0000118459 00000 n 0000121762 00000 n 0000121931 00000 n 0000128543 00000 n 0000128731 00000 n 0000131275 00000 n 0000131444 00000 n 0000393979 00000 n 0000138106 00000 n 0000138294 00000 n 0000142178 00000 n 0000142347 00000 n 0000149197 00000 n 0000149385 00000 n 0000154866 00000 n 0000393589 00000 n 0000155035 00000 n 0000159583 00000 n 0000159752 00000 n 0000167398 00000 n 0000167557 00000 n 0000174192 00000 n 0000174351 00000 n 0000180342 00000 n 0000180501 00000 n 0000187595 00000 n 0000187754 00000 n 0000190089 00000 n 0000190248 00000 n 0000190286 00000 n 0000217367 00000 n 0000217556 00000 n 0000217913 00000 n 0000219009 00000 n 0000252474 00000 n 0000252767 00000 n 0000287597 00000 n 0000288317 00000 n 0000323270 00000 n 0000323562 00000 n 0000365961 00000 n 0000366273 00000 n 0000386702 00000 n 0000386882 00000 n 0000387084 00000 n 0000387604 00000 n 0000392783 00000 n 0000392962 00000 n 0000393177 00000 n 0000394109 00000 n 0000394175 00000 n 0000394222 00000 n 0000394255 00000 n 0000394315 00000 n trailer <]/Root 100 0 R/Size 102>> startxref 394534 %%EOF