Infection control: outstanding

S5. How well are people protected by the prevention and control of infection?

Characteristics of services we would rate as outstanding in this area

The service involves people in identifying and managing risks relating to infection and hygiene, and promotes awareness and independence in doing so.

Where food preparation is part of the service, staff promote people's independence and autonomy by involving them in understanding and following good food hygiene practice, or use other creative and proportionate means to do so.