Safe care and treatment: good

S3. Do staff have all the information they need to deliver safe care and treatment to people?

Characteristics of services we would rate as good in this area

Staff can access the information they need to assess, plan and deliver care, treatment and support to people in a timely way, particularly when people are referred or when they transition between services. When there are different systems to store or manage care records, these are coordinated. People understand the information that is shared about them and, if possible, they have a copy.

Staff have involved partner agencies and carers when sharing information.