You must submit your notification online or send it by email
You must tell us about the death of a person using your service if either of the following has happened:
- the person died while a regulated activity was being provided
- their death may have been a result of the regulated activity or how it was provided.
You must notify us as soon as possible.
There is a specific notification form to use for the death of a detained mental health patient.
NHS trusts: report deaths through NRLS or LFPSE. They do not need to notify us separately.
How to notify us
There are 2 ways you can tell us about a death.
Notify us online: new CQC portal
Use the online form: Death of a person using your service.
Create an account or sign in to notify us using the new CQC provider portal
Email a Word form
Use this form to tell us about the death of a person using your service.
You must use this up-to-date form and provide all the information we ask for. If your form is incomplete we will return it to you.
If you are using assistive technology and have any issues using this form, please contact us to let us know. We will make reasonable adjustments wherever possible.
Email the completed form to HSCA_notifications@cqc.org.uk.
Your notification
Your acknowledgement number may be different to what you expect. As we upgrade our systems you will receive either an ENQ reference number, notification ID, or case ID. Any of these numbers will identify your notification.