- Independent hospital
SpaMedica Gloucester
Report from 20 November 2024 assessment
Ratings
Our view of the service
Date of assessment 01 August to 12 September 2024. SpaMedica Gloucester provide a refractive eye service for people in Gloucestershire. We conducted an evidence-based, desk top assessment of the hospital due to receiving information of concern. We assessed 4 quality statements across responsive and well led key questions and have combined the scores for these areas with scores from the last inspection The overall rating of SpaMedica Gloucester remains outstanding. At this assessment we found there were systems to support staff and help them to raise concerns or provide comment to managers and executive leaders. Patient feedback was welcomed and reviewed by managers and staff. Processes supported an inclusive staff culture within the hospital but not all staff felt this was effective.