Backwell Dental Care

During an assessment under our new approach

We carried out this announced on-site assessment on 8 October 2024. We found the practice had met regulations. Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place. The practice had systems to manage risks. Overall compliance with systems were good but we found examples where systems were not always adhered to, in relation to frequency of checks on emergency equipment, reporting of findings in building health and safety checks, storing of medicines and reporting of (minor) infection control findings. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. We highlighted oversight of staff continuing professional development (CPD) and clinical audit as areas for further development. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Backwell Dental Care is part of Gensmile Limited a dental group provider. Backwell Dental Care is in Backwell, Bristol and provides private dental care and treatment for adults and children. They also provide a small amount of NHS care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people. The practice had six treatment rooms. During the assessment we spoke with two dentists, two dental nurses, one receptionist, the practice registered manager and area compliance manager.

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