We carried out a review of the data available to us about Elliscombe House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Elliscombe House, you can give feedback on this service.
Elliscombe House is a nursing and residential care home providing personal and nursing care to up to 35 people. The service provides support to older people. At the time of our inspection there were 14 people using the service.
People’s experience of using this service and what we found
People told us they enjoyed living at Elliscombe House. The home was well-led and managed. People, relatives and staff spoke highly of the registered manager. People were supported by kind, caring and respectful staff who promoted their independence and dignity.
People were supported safely. Risks were identified and managed. Medicines were managed and administered safely. People’s health needs were met. People were involved in making decisions about their care.
The home was clean, spacious and decorated to a high standard. People enjoyed the outdoor space and country views. There was a relaxed and calm atmosphere. A range of activities and social events were available. People were supported to pursue their interests and develop new ones.
People spoke positively about the food provided and could give feedback and suggestions.
Staff were well trained and supported to ensure they had the knowledge and skills to conduct their roles effectively.
Regular meetings took place. People told us the service responded positively to their feedback. The staff worked well as a team. Governance systems assessed and reviewed the quality of care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 28 September 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.