Green Porch Medical Centre

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We assessed 1 quality statement from this key question. We have combined the score for this area with scores based on the rating from the last inspection, which was Good. Our rating for this key question remains Good. We found the provider had clear and effective governance processes, which supported the safe delivery of care. Staff were clear on their individual responsibilities and knew who was accountable for each aspect of the service.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The systems to manage current and future performance and risks to the quality of the service; take a proportionate approach to managing risk that allows new and innovative ideas to be tested within the service. The provider had established governance processes that were appropriate for their service. Staff could access all required policies and procedures. Leaders and managers held regular practice meetings with staff, during which they discussed clinical concerns and emerging risks. Any actions arising from these meetings were clearly recorded and shared with staff. Staff took patient confidentiality and information security seriously, there were policies and procedures to ensure this.

The systems to manage current and future performance and risks to the quality of the service; take a proportionate approach to managing risk that allows new and innovative ideas to be tested within the service. The provider had established governance processes that were appropriate for their service. Staff could access all required policies and procedures. Leaders and managers held regular practice meetings with staff, during which they discussed clinical concerns and emerging risks. Any actions arising from these meetings were clearly recorded and shared with staff. Staff took patient confidentiality and information security seriously, there were policies and procedures to ensure this. There were clear and effective governance, management and accountability arrangements. Leaders implemented relevant or mandatory quality frameworks, recognised standards, best practices or equivalents to improve equity in experience and outcomes for people using services.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.