10 May 2023
During an inspection looking at part of the service
About the service
St Georges Residential Care Home is a small family run service providing accommodation and personal care for two people living with a learning disability.
People’s experience of using this service and what we found
Right support: Model of care and setting maximises people’s choice, control and Independence;
People were kept safe from avoidable harm because the provider knew them well and understood how to protect them from abuse. One person was able to tell us they felt safe living there and enjoyed helping out with daily domestic tasks.
People were supported to have maximum choice and control of their lives and the service supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were risk assessments in place covering the support provided, including safe access to the community.
Medicines were managed appropriately. Infection control measures were in place. Health and social care professionals were involved in people’s care to ensure they received the care and treatment which was right for them.
There was a stable staff team consisting of the provider and their family who had supported both people for many years.
Right care: Care is person-centred and promotes people’s dignity, privacy and human rights;
Staff relationships with people were caring and supportive, which one person confirmed. The stable staff team and people had formed close relationships over many years.
Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive, and empowered lives;
People’s equality, diversity and human rights were respected. The service’s vision and values centred around the people they supported.
Regular checks helped to ensure the quality and safety of the service people received. The service made improvements as necessary.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 29 October 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service and length of time since the last inspection. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for St Georges Residential Care Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.