We carried out a review of the data available to us about Grand View Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Grand View Care Home, you can give feedback on this service.
People’s experience of using this service and what we found
Most risks to people had been identified and action taken to keep people safe. However, while staff were aware of people’s individual support needs when they were distressed this information had not been included in their care plans. The registered manager contacted us after the inspection to say this had been rectified.
People were supported to eat and drink enough to stay healthy. However, where people needed their fluids monitoring this was not always accurately recorded, while there was no impact on people we raised this as a concern with the registered manager.
The home was clean and staff followed infection control processes to reduce the risk of spreading infection. Medicines were safely managed and available to people when needed.
People were happy with the care they received. Staff were kind, caring and supported people’s independence. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were enough staff to meet people’s needs and the recruitment practices ensured staff were safe to work with people living in the home. Staff received the training and support needed to provide safe care to people.
Staff were confident in raising any safety concerns they had about people’s care and the registered manager worked with the local safeguarding authority to keep people safe. Staff worked collaboratively with other health and social care professionals to ensure that people received support when they were unwell.
The registered manager had good oversight of the care provided in the home and used audits effectively to identify areas for improvement and to progress the standard of care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 June 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.