• Care Home
  • Care home

Waterfield Supported Homes Limited - 10 Dowanhill Road

Overall: Good read more about inspection ratings

10 Dowanhill Road, London, SE6 1HJ (020) 8697 6969

Provided and run by:
Waterfield Supported Homes Limited

Latest inspection summary

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Background to this inspection

Updated 10 February 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of CQC's response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 27 January 2021 and was announced. We gave the service 24 hours' notice of the inspection.

Overall inspection

Good

Updated 10 February 2022

About the service

10 Dowanhill Road is a care home for up to seven people with mental health needs. At the time of our inspection, there were seven people using the service. The home is an adapted residential property with accommodation over three floors. There was a communal lounge, dining area, kitchen and garden.

People’s experience of using this service

People told us they liked living here and that they felt safe. They told us they were treated with kindness and respect.

People’s independence and dignity was promoted. Their risk assessments and support plans were written in a positive, person-centred way.

People were supported by well-trained staff who knew them well and understood their needs. We saw staff interact with people in a caring way.

People were supported to have relationships with their friends and families and took part in community activities.

People's medicines were safely managed and stored by staff who understood their responsibilities well.

The home was clean and free of malodour. Good infection control practices were followed.

Fire safety checks and drills were regularly completed. There were regular, documented safety checks and external assessments of safety and equipment.

The registered manager regularly audited and reviewed the home's records, policies and procedures.

Staff told us they enjoyed working at the home and felt supported by management. They had regular supervision and appraisal.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection:

The last rating for this service was good (published 2 June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.