About the service Bury Shared Lives is a shared lives scheme which provides people with long-term placements, short breaks and respite care within shared lives carer’s own homes. Not everyone who used the service received personal care.
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At this inspection, the service was providing a regulated activity for 8 people.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support
Medicines were not always managed safely, however the registered manager provided assurance they would address the issues we identified. People were supported to play an active role in maintaining and improving their health and wellbeing. Shared lives carers understood the ethos of the service and gave people choices about their lives and care. Carers were up to date with all necessary training. Discussions about people's care and support were recorded and information was given to people in a way that they could understand.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care
People received kind and compassionate care from their shared lives carers. Shared lives carers protected and respected people's privacy and dignity. People's cultural needs were respected, and carers provided culturally appropriate care. People were supported to develop skills and independence at their individual level, varying from growing in confidence with cooking and household tasks to moving into more independent living arrangements.
Right Culture
The provider evaluated the quality of support provided to people, involving the person, their families and other professionals as appropriate. The registered manager, staff and carers worked hard to instil a culture of care and good teamwork. Everyone valued and promoted people’s individuality, protected their rights and enabled them to develop and flourish. There was an embedded culture of people being at the heart of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This is the first inspection of this newly registered service.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.