26 September 2013
During a routine inspection
We spent time observing how staff supported people within the home. During our visit we saw staff supporting people with care and consideration. Staff respected people's decisions as to where they wanted to be and what they wanted to do.
We spoke with two members of staff. Staff had received appropriate training, including the safeguarding of vulnerable adults. They were aware of their responsibility to keep people safe.
Care plans were clear and detailed what support staff needed to provide. We saw the service referred people to other health care professionals as and when necessary.
There were sufficient numbers of staff to provide care and support to people.
We saw systems were in place to assess the quality of the service provided.