This service is rated as
Good
overall
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out our first announced comprehensive inspection at Your Slimming Clinic as part of our inspection programme following the registration of a new service.
The service provides clinics to support people to manage their weight within the Medway area.
This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Your Slimming & Cosmetic Clinic provides a range of non-surgical cosmetic interventions, for example dermal fillers, and skin boosters which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.
The clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We saw and heard how the clinic staff were supportive and engaging with their patients.
Our key findings were:
- Staff displayed an understanding and non-judgmental attitude to all patients.
- The provider had safe systems and processes to manage patients.
- The clinic was in a good state of repair, clean and tidy.
The areas where the provider should make improvements are:
- To ensure consultation records contain sufficient detail for example weight loss goals or co-morbidities.
- Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care