Cardell House

Updated 30 October 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection was carried out by one inspector.

Before the inspection we reviewed previous inspection reports and all other information we had received about the service, including notifications. Notifications are information about specific important events the service is legally required to send to us.

During the inspection we spoke with six people living at the home, the registered manager and three staff members which included a senior staff member.

We spoke with one health care professional who was visiting the home.

We checked three people’s care and support records and three staff records. We also inspected records that related the management of the home. These include quality audits, health and safety audits, incident and accident records, meeting minutes, staff recruitment and training records, policies, feedback and complaints information.

Updated 30 October 2018

We undertook an unannounced inspection of Cardell House on 11 September 2018.

When the service was last inspected in February 2016 we found that the service was compliant with the regulations at that time.

Cardell House is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection

Cardell House provides personal care and accommodation for up to 12 people. People at the home had learning disabilities and some were living with dementia. At the time of our inspection there were 11 people living at the home.

Staff were now trained in their work. There was a training programme in place to ensure staff knew how to meet people’s needs effectively. Staff were supported by daily 'on the job' informal supervision. Staff also met with the registered manager to review their performance, and how effectively they met people's needs.

The registered provider's systems used to monitor and check the quality and safety of the service provided were up to date. This meant these systems were being used to drive up and support improvements.

People received their medicines when they were needed. There were systems for medicines that were to be given only when required and these were safe. There was guidance to inform staff when to give people these medicines at the times they were needed.

People's care plans were reflective of what each person’s current needs were. Care plans were up to date and had been regularly reviewed. This was to ensure that key information staff needed to have was up to date. This in turn was to ensure that people were supported safely.

People were supported to eat and drink food and drinks that they enjoyed. This support helped them to maintain optimum health and wellbeing. The menu options were chosen based on each person’s likes and dislikes. People told us they enjoyed the meal choices served at the home, and they appreciated being offered food they liked.