Updated 6 May 2020
Soho Square provides travel health services including vaccinations, medicines and advice on travel related issues to both adults and children. The clinic is based at 18 Soho Square, London, W1D 3QL. The location has two linked sites at Marylebone (8 Dorset Square, London, NW1 6PU) and Chancery Lane (36 Chancery Lane, London WC2A 1EN).
The service sees approximately 5,600 patients a year at Soho Square. The service is a designated yellow fever vaccination centre. Services are available to any fee-paying patient. The service had corporate account clients for businesses to access travel health services for their employees.
The service is in an accessible purpose-built building. Patients are directed to the fifth floor of the building which is accessible via lift or stairs, to the provider’s reception and waiting area. The areas used by the service include consultation rooms, administrative space and accessible patient and staff facilities.
Services are available by appointment only between 8.30am and 8pm Monday to Friday. The service is also open on Saturdays between 10am and 5pm and Sundays between 11am and 3pm.
The service is overseen by a clinical director for travel medicine, a chief operating officer and a medical lead.
The service is part of Vaccination UK. At a local level the service is run by a travel nurse specialist, who is both the nurse manager and operations manager. The service has a reception and administration manager and five nurses. Those staff who are required to register with a professional body were registered with a licence to practice.
The service is registered with the CQC to provide the regulated activities of diagnostic and screening procedures and treatment of disease, disorder or injury.
Before we carried out the inspection, we reviewed a range of information we hold about the service and asked other organisations to share what they knew.