3 January 2014
During a routine inspection
We were not able to interview in depth the people who used the service due to their communication abilities. We spoke with four of the five people living at the home, observed care and support interactions, spoke with three staff members and the manager, read care plans and looked at other records.
One person told us 'I like it here' and another person said 'they look after me well.'
We saw staff interacted with the people who lived there in a friendly, patient and respectful manner. They were familiar with their specific health and support needs, although not all the documentation for these was up to date.
Staff provided a varied and nutritious menu which the people who lived there were involved in developing. Support and assistance to eat was not always delivered in the most effective manner.
The home was clean, tidy and free from offensive odour. Staff were aware of the practices to prevent the spread of infection.
Staff told us they felt 'well supported' by the manager. They had opportunities to develop their skills and knowledge with training. There was a thorough induction in place for new staff members