22 January 2019
During a routine inspection
Manson House is a residential care home, providing personal care and accommodation for people aged 65 and older. At the time of our inspection 29 people were living in the service.
Manson House is owned by the Royal Agricultural Benevolent Institution.
People’s experience of using this service:
People were safe living in the service. Risks had been identified and people told us they felt safe and well looked after.
Staff were kind and caring and supported people to be as independent as possible.
People had access to healthcare professionals when required.
Staff knew how to care for people. Staff used their skills and the resources and equipment provided so they risk of accidental harm or infections was reduced. People were supported to have the medicines they needed to remain well and as prescribed.
People were supported to eat and drink. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.
The registered manager had clear oversight of the service and worked alongside staff. Staff were respectful of the register manager and told us they were approachable and supportive.
We found the service continued to meet the characteristics of a “Good” rating in all areas; More information is available in the full report.
Rating at last inspection:
Good (The date of the last report published was 17 August 2016).
Why we inspected:
This was a planned inspection based on the rating at the last inspection.
Follow up:
We will continue to monitor this service in line with our re-inspection schedule for those services rated as Good.