27 June 2023
During an inspection looking at part of the service
Hallaton Manor Limited is a residential care home providing personal care for up to 41 people. The service provides support to a range of people some of whom may be living with dementia, people with mental health needs, people with a physical disability, people who misuse drugs and alcohol and younger adults. At the time of our inspection there were 38 people using the service. Accommodation is provided in one adapted building across 2 floors and has a mixture of smaller and larger communal areas and extensive gardens and grounds for people to use.
People's experience of using this service and what we found
Risks associated with people's care and support had been assessed. Records required further detail to ensure sufficient guidance was available to support staff to mitigate known risks. Daily monitoring records were not always completed consistently to demonstrate identified measures were followed to protect people from the risk of dehydration.
The registered manager and provider were responsive to feedback during and after the inspection and demonstrated some immediate improvements were undertaken. These included improvements to care plans and environmental concerns.
There were effective safeguarding systems in place and safeguarding concerns were managed promptly. Staff understood their responsibilities in relation to safeguarding and felt comfortable to raise concerns. People received their medicines safely and as prescribed.
The provider had improved the approach to infection prevention and control, undertaking refurbishment work and reviewing practices. There were sufficient staff to keep people safe; staff had been safely recruited and trained to provide consistency in care. People felt safe and relatives provided positive feedback.
People were supported to have maximum choice and control of their lives and to live in the least restrictive way possible and in their best interests; policies and systems in the service supported this practice.
The provider worked collaboratively across services to understand and meet people's needs, and people experienced positive outcomes regarding their health and well-being. The service had a positive culture that was person-centred and empowering. People, their relatives and staff spoke positively about the registered manager and felt involved with the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 30 June 2021) and we found a breach of regulations. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We undertook this focused inspection to check the provider had made improvements and to confirm they now met legal requirements. This report only covers our findings in relation to the key questions safe, effective and well-led which contain those requirements. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has changed to good. This is based on the findings at this inspection
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Hallaton Manor Limited on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.