92 Harley Street

Updated 3 February 2023

92 Harley Street is an independent health service offering diagnosis and treatment specialising in fertility, gynaecology and obstetrics. The service is only available to patients aged 18 or over. The clinic is located on the ground floor of 92 Harley Street, with clinics available both on the ground floor and basement floor.

92 Harley Street employs three doctors, an ultra-sonographer, three nurses, a service manager, a patient support liaison and a receptionist.

92 Harley Street offers pre-bookable face-to-face and virtual appointments to adults. The service is open 9am-5:30pm between Monday-Wednesday and Friday, and open between 9am-6pm on Thursday.

92 Harley Street is registered with the CQC to provide the following regulated activities; treatment of disease, disorder or injury, diagnostic and screening procedures and family planning.

Updated 3 February 2023

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at 92 Harley Street as part of our inspection programme as they had not been previously inspected.

92 Harley Street is an independent healthcare provider offering fertility, gynaecology and obstetrics services to fee-paying patients.

A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The service does not currently have a registered manager as the person occupying the role has left the service. The practice manager has submitted an application to CQC to take on the role of registered manager. The application is awaiting processing.

Our key findings were:

• The service provided care in a way that kept patients safe and protected from avoidable harm.
• Patients received effective care and treatment that met their needs.
• Clinicians and staff dealt with patients with kindness and respect and were committed to involving people in decisions about their care.
• The service adjusted how it delivered services to meet the needs of patients.
• The way the service was led and managed promoted the delivery of high-quality, person centred care.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services