5 August 2015
During an inspection looking at part of the service
The unit provided good person-centred care. Nurses and allied health professionals worked together to meet the needs of the patients and staffing levels were appropriate.
Patients were listened to and were involved in decisions about their care. The culture of the unit was open and staff were happy to report incidents. Senior staff were visible on the unit.
Risk assessments were not always completed and care plans were not always adhered to. There were gaps in information in the care plans. Some audits were carried out but there was not a comprehensive audit programme in place.
Patient records were not stored securely and confidentiality was not maintained.