Newbrook

Updated 23 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 08 February 2022 and was announced. We gave the service 24 hours notice of the inspection.

Updated 23 February 2022

About the service:

Newbrook provides care for up to three people who have learning disabilities. At the time of inspection there was two people using the service.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice and independence. People using the service received planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service:

The service met the characteristics of a good service in all the areas we reviewed. The outcomes for people using the service reflected the principles and values of Registering the Right Support in the following ways. The service promoted choice, control and independence.

Each person had their own bedroom. The service was person centred. People had maximum control over all aspects of daily life. This included their routines, activities and meals. People’s support focused on increasing their opportunities and providing them with skills to become more independent.

Risks to people’s health and safety were assessed and appropriate risk assessment documents were in place which were subject to regular review. People received their medicines safely and as prescribed, with people encouraged to be involved in the management of their own medicines.

There were enough staff deployed to ensure people’s needs were met. Staff were recruited safely and only worked with people following training and if they were deemed competent.

Staff were kind and compassionate and treated people well. People were listened to, considering their individual methods of communication. People were involved in care and support planning.

Whilst a registered manager was not in place, the manager was working within the service daily. They had a good oversight of the service;

Rating at last inspection: The service was last inspected December 2018 and rated Requires Improvement. At this inspection we found the service had improved in all areas and improved to Good.

Why we inspected: This inspection was planned based on concerns found at the previous inspections and the service rating.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk