The Richardson Mews

The Richardson Mews provides accommodation and personal care for to up to 36 people who have an acquired brain injury. The service comprises of 2 buildings; The Mews provides long term rehabilitation in an adapted building. The Coach House provides assessment and rehabilitation in purpose-built accommodation. At the time of our inspection there were 28 people using the service.

People’s experience of using this service and what we found

People’s needs were assessed by a multi-disciplinary team led by a clinical psychologist. People’s plans were tailored to their specific needs and mitigated their known risks. People were involved in their regular reviews to help them to improve their well-being and rehabilitation. The team worked closely with people’s consultants and healthcare teams to provide a holistic approach to their care.

People received care from staff that followed the provider’s philosophy of positive support. People learnt skills and increased their independence in accordance with their physical and cognitive abilities. People had close supervision and psychological reviews to help them to modify their behaviours to understand the risks and make safer life choices.

People were protected from the risk of abuse. Staff were kind caring and respectful of people’s privacy and dignity.

There were enough skilled staff to meet people’s needs. Staff were recruited using safe recruitment practices. Staff received training and supervision to carry out their roles. People received their medicines safely.

The provider used the learning from incidents, safeguarding and complaints to help improve the quality of the service.

We were assured that the provider had sufficient infection, prevention and control measures in place.

The provider assessed the service for quality; they had a comprehensive oversight of the service and were continually updating and introducing systems, practices and policies in line with current best practice.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 16 May 2022 and this is the first inspection.

The last rating for the service under the previous provider was Good, published on 5 March 2018.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

The overall rating for the service has remained rated good based on the findings of this inspection.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.