Archived: Weavers Care Home

Updated 1 October 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 31 August and 1 September 2016. The first day of our visit was unannounced.

One inspector and an expert-by-experience conducted this inspection. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.

We looked at information received from statutory notifications the provider had sent to us, and contacted commissioners of the service. A statutory notification is information about important events which the provider is required to send to us by law. Commissioners are people who work to find appropriate care and support services which are paid for by the local authority or the NHS. The local authority commissioners did not have concerns about this service.

We spoke with four people who lived at the home, five relatives, four care staff, the maintenance worker, chef, activities worker, the registered manager and the provider. We also spent time with people and staff, observing how staff engaged with people who lived in the home.

We reviewed four people’s care plans to see how their care and support was planned and delivered and a sample of people’s medicine administration records. We looked at other records related to people’s care such as daily records, incident and accident records and DoLS documentation. We also looked at staff recruitment records and checks management took to assure themselves that people received a good quality service.

Updated 1 October 2016

This inspection took place on 31 August and 1 September 2016. The first day of our visit was unannounced.

The Weavers Care Home is a residential home which provides care and accommodation for older people, and people who live with dementia. The home provides care for a maximum of 28 people. At the time of our visit there were 27 people who lived at the home.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At our previous inspection in October 2014, we found the home had not sent us the notifications of deaths, and incidents and accidents they were required to. We also found that people who did not have capacity and who had been deprived of their liberty had not been authorised to do so by the local authority. This meant the home had breached the regulations. Since our last inspection visit, the registered manager ensured we had been notified as required, and had taken the necessary action to request authorisation of people’s deprivation of liberty from the local authority.

Staff and people understood safeguarding policies and procedures. Staff followed people’s individual risk assessments to ensure they minimised any identified risks to people’s health and social care.

Checks were mostly carried out prior to staff starting work at the service to reduce the risk of employing unsuitable staff. There were enough staff on duty to keep people safe, and staff had received suitable training to help them meet people’s needs effectively.

Medicines were mostly administered safely to people, and people had good access to health care professionals when required.

People enjoyed activities within the home, and were supported to take part in hobbies or activities that interested them such as going out to the pub, knitting, singing and arts and crafts.

People received care and support which was tailored to their individual needs. They could choose their meals and enjoyed the food provided, and where needed, were given good support to eat and drink.

Staff were motivated to work with people who lived at The Weavers Care Home. People and staff enjoyed good relationships with each other which were supportive, friendly, and caring.

The registered manager and provider were open and accessible to both people and staff. There were sufficient informal and formal monitoring systems to ensure quality of service was maintained. Some of the formal systems had not been carried out but this had not compromised the quality of care provided.

People and their relatives knew how to complain, although there had been no formal complaints since 2013.