The Care Quality Commission
  • Care Home
  • Care home

Archived: Douglas Jackman House

1-3 Weymouth Avenue, Dorchester, Dorset, DT1 1QR (01305) 251598

Provided and run by:
Dorset County Council

All Inspections

23 March 2013

During a routine inspection

When we visited there were eight people living at the home. People who live at the home had been assessed as not having capacity to make choices and decisions which affected their lives.

We spoke with staff and found they were aware of their roles and responsibilities in relation to capacity and best interest decisions.

We found that recording showed relevant people had been consulted on decisions about peoples care and support. This means that systems and safeguards to ensure people experience appropriate care and support and to protect there human rights were in place.

We found staff had completed safeguarding adults training and the home had an up to date safeguarding adults policy and processes that were accessible to staff. This means people were protected from the risk of abuse or neglect.

We saw evidence that people had been involved in developing there own care and support plans.

We found that there were suitable arrangements in place to deal with foreseeable emergencies and staff had key training in most aspects of their roles.

We spoke with people's relatives; one told us staff know their family member 'very well' as they have been there a long time. Another told us that the 'quality of care and understanding is excellent'.

We observed that people were treated with respect and were supported to make choices during meal times and daily activities.

We found the manager had systems in place to assess and monitor the quality of services

23 March 2012

During a routine inspection

We visited the home unannounced on Friday 23 March 2012. We observed four people who lived in the home. They were not able to tell us of their experiences in the home but we were able to talk to other people who knew them well and observe activities.

A relative told us they had been involved in the discussions about changes to the living arrangements. Three of the people in the home now lived in a first floor flat within the home. They had their own lounge and kitchen and were enabled to manage more of their own daily living tasks such as cooking, laundry and shopping. These people chose to live together.

We asked one person if we could look at their care plan, they gave us a thumbs up which meant it was alright for us to look at their plan. The person kept coming over to check what we thought of their plan. We signed that it was a good plan.

Some people who lived in the home had no capacity to make decisions both big and small in their life. Best interest assessments had been completed by people who knew them well for these people.

Staff spoke confidently about the changes to people's care needs and about how they supported people to make choices in their daily life through use of photographs, signs and symbols.

People who lived in the home were enabled to participate in meetings to discuss issues which affected them in their own home. For example using money from the amenity fund to buy a new television.