Updated 29 July 2024
Date of assessment 13 August to 25 October 2024. Ohio Home Care Ltd provides personal care to people in their own homes. There were 20 people using the service when we carried out the assessment. The assessment was carried out by 1 assessor. During the assessment we contacted 5 people or their relatives, and 8 care staff for their feedback about the service. We looked at 23 quality statements and found people received a service that was safe, and provided by competent, professional, trained staff. Staff were appropriately recruited, and they enabled people to take acceptable risks. People were supported to maintain their independence, had choices regarding the service they received, and control over when they received it. People received equitable experiences of the service provided, and outcomes. The service was well led, there was good governance, and effective monitoring systems. The rating has changed from requires improvement to good. For those areas and quality statements we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating. We did not identify breaches of any Regulations during this assessment. We will continue to monitor information we receive about the service, which will help inform when we next assess them.