Archived: Teesdale Lodge Nursing Home

Updated 20 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

This inspection took place on 11 November 2020 and was announced.

Updated 20 November 2020

About the service

Teesdale Lodge Nursing Home is a residential care home providing personal and nursing care to up to 40 older people, younger adults and people with a physical disability. 23 people were using the service when we inspected. People were supported in one purpose-built building.

People’s experience of using this service and what we found

People received kind and caring support and were treated with dignity and respect. Staff ensured people’s voices were heard.

Medicines were managed safely. Risks to people were assessed and actions taken to reduce them. People received support from stable staffing teams, who had been safely recruited.

Staff were supported with regular training, supervision and appraisal. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People received personalised support based on their assessed needs and preferences. Activities took place but we received mixed feedback on these. The registered manager and nominated individual said they would be reviewed. The provider had an effective complaints process.

The provider had effective governance processes, including a range of quality assurance audit. Feedback was sought and acted on. The service worked effectively in partnership with other organisations.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was requires improvement (published 13 September 2018).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.