- Independent mental health service
Moorlands Neurological Centre
Report from 25 November 2024 assessment
Contents
Ratings - Services for people with acquired brain injury
Our view of the service
Moorlands Neurological Centre is a neurobehavioural hospital service for men and women over the age of 18 years, who have an acquired brain injury. The service is a part of the Elysium Healthcare group. We carried out an on-site assessment on the 29 and 30 May 2024 and asked for, and reviewed data related to the assessment. At the time of the last inspection in December 2022 the centre was a learning disability service called the Woodhouse Independent Hospital and was rated Inadequate. Since this time the service has changed it's name and service user group. We assessed the service to ensure that that the current service user needs were being met.
People's experience of this service
People said they felt safe and supported and staff treated them with kindness, dignity and respect. They said the environment was safe, clean and well maintained and that there was lots of facilities and activities. People told us that they were involved in their care and discharge plans and that they attended meetings with their families where they were able to give feedback. People told us that they were encouraged to be independent and they were able to make choices around how they lived their lives. People told us that they felt listened to and were encouraged to give feedback on how the service ran. People said they did not always think there were enough staff and said that they would like to be able to go out into the community more often.