12 April 2022
During a routine inspection
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The Lodge is a residential care home providing accommodation and personal care for up to four people who have a learning disability, autistic spectrum disorder or physical disabilities. At the time of the inspection four people were living at the service.
People’s experience of using this service and what we found
Right Support
People’s independence was promoted, people had a choice of how they wanted to live their life and staff supported them to achieve their goals.
People’s medicines were managed safely. People were enabled to access specialist health and social care support as required and supported to maintain their own health and well-being.
People had a choice about their living environment and were given an opportunity to personalise their rooms to reflect their interests and hobbies.
People received care and support from skilled and knowledgeable staff who were able to meet people’s needs and keep them safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care
People’s care, support and treatment records reflected their individual needs and how to promote their well-being whilst providing care and support.
People received kind and considerate care from staff who promoted and respected people’s dignity and privacy. Staff understood people’s varying needs and responded accordingly.
People were protected from poor care and abuse by staff who understood how to protect people from harm. Staff had training on how to recognise abuse and staff knew how to report any concerns they might have.
People took part in a wide variety of activities that interested them.
Right Culture
People were supported to live as full a life as possible and achieve the best possible outcomes, that included choice, control and independence.
People received care and support from a consistent staff team who knew them well.
The registered manager was available and visible to people, their relatives and staff which promoted an open, inclusive and empowering culture.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 21 June 2018).
Why we inspected
We undertook this inspection as part of a random selection of services rated Good and Outstanding.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.