Background to this inspection
Updated
24 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 18 January 2022 and was announced. We gave the service 24 hours' notice of the inspection.
Updated
24 February 2022
About the service: Southernwood Promoting Independence Centre can accommodate up to 24 people and on the date of this inspection there were 19 people using the service.
People’s experience of using this service: People received support from kind and caring staff who respected their privacy and dignity. People using the service were there on short term placements to have their needs fully assessed or to support their rehabilitation before returning home. Staff worked with people, relatives and other professionals to create personalised care plans which helped to promote people’s independence.
Care records continued to be detailed and individual. Staff worked closely with other health care agencies to support people during their placement at the service. Staff regularly reviewed people’s needs to reflect any changes.
The premises were safe for people using the service. There were environmental and personal risk assessments in place to help keep people safe but not all environmental risks had been fully identified or mitigated. Medicines continued to be managed safely.
The registered manager and provider monitored the quality and safety. They used a governance framework to address issues and improve the service.
Staff continued to be safely recruited and received regular refresher training. The staff team was well established and no new members of staff had been recruited since our last inspection. People received safe care from competent staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People were supported to join in activities within the service and within the local community. Staff supported people to maintain their social relationships.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection: Good (report published September 2016)
Why we inspected: This was a planned inspection based on the rating at the previous inspection.
Follow up: We will continue to monitor the service through information we receive from the service, the provider, the public and partnership agencies. We will re-visit the service in-line with our inspection programme. If we receive any concerning information we may inspect sooner.