Beaumont Lodge Nursing Home

Updated 12 April 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by 2 inspectors.

Service and service type

Beaumont Lodge Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Beaumont Lodge Nursing Home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with 7 people who used the service. We also spoke with 3 relatives about their experience of the care provided. We spoke with 8 members of staff including the registered manager and care staff. We reviewed a range of records including 5 people's care plans and medicines records. We looked at recruitment checks and training records of 3 staff members. A variety of records relating to the management of the service, including policies and procedures were also reviewed.

Updated 12 April 2023

About the service

Beaumont Lodge Nursing Home is a care home providing personal and nursing care to up to 43 people in an adapted building set over two floors. The service provides support to older people, some of whom are living with dementia. At the time of our inspection there were 32 people using the service.

People’s experience of using this service and what we found

People told us they felt happy and safe living at Beaumont Lodge. Systems were in place to ensure risks were assessed and monitored to keep people safe. Staff understood their responsibility to report any safeguarding concerns and thorough investigations were completed when required. People were supported by sufficient staff who knew people well.

People received their medicines in line with their prescriptions from trained and competent staff. The registered manager forwarded an action plan following the inspection to tell us how they intended to make continued improvements to medicines systems. Referrals were made to health and social care professionals as required and any guidance was followed by staff.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People and their relatives were involved in developing their care plans and felt their needs were met in a personalised way. People confirmed they were offered choices and their preferences were respected. People were positive about the food and told us they were always able to request alternatives.

Staff were caring and respectful in their approach and people appeared relaxed in their company. There was a range of activities provided which people enjoyed. Staff spent time with people in their rooms to minimise the risk of social isolation.

Staff received training relevant to their roles and told us they felt valued and supported by the management team. There was a shared ethos of providing person centred care which created a positive and caring culture. People and relatives told us they would feel comfortable in raising concerns and felt these would be responded to promptly. The provider and registered manager were committed to ensuring on-going improvements with the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 15 October 2018)

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.