Archived: Grosvenor Mews Care Home
Important:
The provider of this service changed. See new profile
All Inspections
20 September 2011
During a routine inspection
21 December 2010
During a routine inspection
'was in a home before and this is much nicer'
'the staff are kind, they talk to her whilst they are hoisting explaining what they are doing and reassuring her'
'staff always seem to approach people with respect'
'pureed meal comes on a plate with meat and vegetables separate, the meals are always hot and she always seem to enjoy the food'
'staff are welcoming, they don't mind when you visit'
'I was invited to come and have a look round before we decided to come here'.
People we spoke with had no complaints but felt comfortable in reporting any concerns or complaints they may have with the manager.