We carried out a review of the data available to us about Dapplemere Nursing Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dapplemere Nursing Home, you can give feedback on this service.
Dapplemere Nursing Home is a residential care home registered to provide accommodation and personal and/or nursing care for up to 22 people. Some people may be living with dementia. At the time of our inspection there were 16 people living at the service.
The home is built over two floors. There are shared toilets and bathrooms on each floor. On the ground floor there is access to shared living areas and a large enclosed private garden.
People’s experience of using this service and what we found
Relatives told us the home required decoration. The registered manager told us this was being addressed and shared a refurbishment programme which included new soft furnishings and decoration.
People and their relatives were happy with the care provided. One person told us, “The staff are great, everything about the place here is top notch.” Relatives comments included, “The best thing about the service is the friendly staff.” and, “The nurses and carers show nothing but care for the residents.” Another relative told us, “It has a homely feel which is good, and the food is great.”
Care plans and risk assessments were completed and were regularly reviewed and updated. The information within the records provided guidance for staff to provide person centred care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff, people and their relatives spoke highly of the registered manager. Feedback from one relative included, “I have seen the registered manager many times, they are very hands on.”
A quality assurance process was in place which supported driving change and improvements in the home.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for the service under the previous provider was good, published on 01 March 2018.
The service was registered with us on 19 April 2022 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.