• Care Home
  • Care home

Farnham Common House

Overall: Good read more about inspection ratings

Beaconsfield Road, Farnham Common, Buckinghamshire, SL2 3HU (01753) 669900

Provided and run by:
The Fremantle Trust

Latest inspection summary

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Background to this inspection

Updated 6 March 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

On the first day, the inspection was carried out by two inspectors and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. Their area of expertise was care of older people and dementia care. The second day of the inspection was carried out by one inspector.

Service and service type:

Farnham Common House is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service is required to have a registered manager. The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

The inspection was unannounced. Inspection site visit activity started on 13 February 2019 and ended on 18 February 2019.

What we did:

• We used information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

• We reviewed notifications and any other information we had received since the last inspection. A notification is information about important events which the service is required to send us by law.

• We contacted social care professionals, to seek their views about people’s care.

• We spoke with the registered manager and 12 staff members in a range of roles.

• We spoke with ten people who live at the home and one relative.

• We checked some of the required records. These included six people’s care plans, medicines records in three of the home’s four groups, four staff recruitment files and staff training and development files. Other records included those which related to safety of the premises, accident forms, auditing reports and complaints.

• We observed part of an activity session.

• We observed mealtimes in different parts of the home.

• We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

Overall inspection

Good

Updated 6 March 2019

About the service:

Farnham Common House is a purpose-built residential care home. It was providing personal care to 44 older people and people with dementia at the time of the inspection.

People’s experience of using this service:

• People were cared for by kind and caring staff who understood the support they required.

• People’s diverse needs were met.

• People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

• The environment was designed to meet the needs of people with a range of disabilities. It had appropriate equipment in place to support daily living.

• Checks and servicing took place to ensure the premises were safe.

• People received appropriate support with their medicines and any healthcare support they required.

• There was effective monitoring of the service to ensure people’s needs were met.

• Staff received the training and support they needed to meet care needs and to develop as professional workers.

• The provider had clear visions and values about how it expected the service to be run. The staff team achieved these.

• There were some areas where care could be improved. We have made recommendations about

recording people’s healthcare needs and about palliative and end of life care needs, to ensure these are documented and provide guidance for staff.

Rating at last inspection:

The service was rated ‘Good’ at the last inspection on 13 and 14 June 2016. We published our report on 27 June 2016.

Why we inspected:

This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.

Follow up:

We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Inspections will be carried out to enable us to have an overview of the service. We will use information we receive to inform future inspections.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk