3 May 2011
During an inspection in response to concerns
The member of staff spoken with confirmed that she had recently received updated safeguarding training and stated that robust financial procedures were in place to protect any resident's personal monies retained in safe keeping at the home.
A person living at the home told us that 'I like living here, I go out when I want to, I go to the market with staff and have a cup of tea in the caf' outside, I like the staff everything is alright'.
A senior member of staff said that she felt well support by the registered manager and confirmed that staff were encouraged undertake a variety of training and that individual training needs were regularly discussed. This same person went on to say, 'The care provided is very good, residents are always given choices and everybody gets on. A great team all round both staff and residents'.