3 December 2013
During a routine inspection
We looked at three care plans during the inspection. The care plans were split up into different sections. They were person centred and updated regularly. Each person using the service had staff member assigned as a key worker to them.
We found the home to be clean and clear of obstacles. The home had been adapted for people who are deaf with a flashing light and loud ringing sound for the doorbell. The kitchen had been completely refurbished with new cabinets and worktops which people using the service were very happy about.
Staff received regular supervision at the home and staff records indicated that training was up to date.
Health and safety checks were carried out regularly at the home. These included testing of the alarm and emergency lighting system. There was evidence that the provider sought the views of people using the service and staff through regular meetings.