Archived: Rutland Home

Updated 7 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 10 March 2021 and was announced.

Updated 7 April 2021

About the service

Rutland Home is a residential home providing accommodation, nursing and personal care for up to 18 people aged 65 and over. Some people living at the service are living with dementia, others are elderly and frail or have medical conditions that require them to live in this type of service. At the time of our inspection, there were 14 people living at Rutland Home.

People’s experience of using this service and what we found

People gave mixed reviews on staffing levels at the service. Some people told us they had to wait for staff. We have issued a recommendation to the registered provider in relation to staffing levels.

People said they felt safe with staff and we read risks to people had been identified and action taken to help keep them free from harm. Where people had accidents and incidents these were responded to. People lived in an environment that was regularly cleaned.

People said staff were kind and caring and that they had access to activities. People enjoyed the food they were provided with and told us staff looked after their medicines for them. People said they felt staff were well trained and where people required the input of a healthcare professional this was sought.People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.

Management carried out a range of audits and looked for ways to improve the service. Some improvements had been made to the service since our last inspection and others were planned. There was a good team spirit within the service and staff worked well together. Staff worked with external agencies and the outside community to increase opportunities for people. Staff received appropriate training and support.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: The service was rated Good at our last inspection (report published 7 September 2017). We found at this inspection, the service had retained their Good rating.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.