20 February 2014
During an inspection looking at part of the service
We spoke with people's keyworkers who demonstrated that they had a good understanding of the needs of the people they care for.
Care plans were routinely reviewed and there was evidence that new care plans and risk assessments were introduced when a person's changing needs required new supporting documentation. Risk assessments were accurately completed including the assessment of risks to people's skin integrity, risks associated to the use of bedrails and the risk of falls.
When we last visited the service in July 2013, we found that people were at risk of unsafe or inappropriate care as the provider did not maintain accurate records in relation to the delivery of people's care and treatment. We told the provider the date by which we expected them to meet the requirements of the regulation. When we visited this time, we found that the provider was meeting this standard.