Hutton Village Care Home

Updated 9 February 2024

Hutton Village is a 'care home.' People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided and both were looked at during this inspection. Hutton Village provides accommodation and nursing care for up to 40 older people including those living with dementia. Accommodation is located on two floors. There were a total of 39 people living at the service at the time of our inspection. We looked at 12 quality statements; Safeguarding; Safe Environments: Infection prevention and control: Medicine optimisation; Involving people to manage risks; Safe and effective staffing; Delivering evidence-based care and treatments; Consent to care and treatment; Independence, choice and control; Equity in experiences and outcomes; Future planning and Governance, management and sustainability.

Updated 9 February 2024

People and relatives were positive about living at the service. People told us they felt safe and were involved in their care plans. People's risks to their health were understood by staff. Care records provided information about identified risks to support staff to keep people safe. Some minor improvements were needed to ensure all areas of the care plans were updated with any new information. Effective recruitment and selection procedures were in place. The provider carried out relevant security and identification checks when they employed new staff. Medicines processes were safe. During the inspection, staff were observed to be responsive to people’s requests for assistance and responded to people’s call bells promptly. However, we received mixed feedback about staffing from people and relatives. The home was clean and odour free and infection control processes were robust. People told us they could access the GP if they needed to and that they were supported to see other health professionals when needed. Care plans guided staff on any health conditions people might have and what support was required. The service monitored people’s health proactively and consulted other professionals when required. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People had developed positive relationships with the staff, who treated them with respect and kindness. People were supported at the end of their lives to have a comfortable, dignified, and pain free death. There were a variety of systems in place to monitor and assess the care provided. Where areas for action were identified during the inspection, the provider took immediate action. Staff were positive about the support from the registered manager and deputy manager.