• Care Home
  • Care home

Warren Court

Overall: Good read more about inspection ratings

5 Warren Road, Purley, Surrey, CR8 1AF (020) 8668 1165

Provided and run by:
Lorven Housing Ltd

Important: The provider of this service changed. See old profile

Latest inspection summary

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Our current view of the service

Good

Updated 4 December 2024

Date of Assessment: 13 Jan to 16 Jan 2025. Warren Court is a residential care home providing personal care and accommodation to up to 19 people. The service provides support to older people and people living with dementia. At the time of our assessment there were 16 people using the service.

The last rating for this service was requires improvement published 21 December 2023. The service was previously in breach of the legal regulations relating to good governance and dignity and respect. Improvements were found at this assessment and the provider was no longer in breach of regulation. The provider had effective systems in place for monitoring the quality and safety of the service provided to people. People were treated with dignity and respect. People were protected from risk of abuse and risks to people were managed well. There were enough staff to support people and meet their needs. People had access to health care professionals when they needed them, and they received their medicines when needed. People’s care was regularly reviewed to ensure this remained effective.

People's experience of the service

Updated 4 December 2024

During the assessment, we spoke with 6 people who used the service and 3 relatives. Feedback we received from people and their relatives was very positive. They told us they thought the service was safe, the staff were kind and respectful, they enjoyed the food provided to them and they received good quality care and support from the service.