25 February 2020
During a routine inspection
Kenilworth is a care home providing accommodation and personal care for up to six people with a learning disability or autism. At the time of our inspection six people were living at the service.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
Records within the service were not always contemporaneous. We found people’s activities had not been recorded robustly, a person’s needs had not been reflected in their support plan and some staff rotas were blank. We have issued a recommendation to the registered provider in this respect.
People lived in an environment which was in need of redecoration and we observed poor moving and handling practices. The registered provider responded to our feedback in relation to these identified concerns.
People received the medicines they were prescribed and staff supported people to access healthcare professional support and treatment when needed. People’s rooms were individualised and suitable for their needs and people could have privacy when they wanted it.
People had food and drink sufficient for their needs and staff adhered to any specific guidance in place for people with regard to their diet. People were encouraged to be independent and carry out daily living tasks. Staff treated people with respect and care.
People attended activities of their liking and were encouraged to maintain relationships important to them. Relatives were happy with the care their family member received at Kenilworth. People were cared for by staff who underwent training and felt supported in their role.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service worked with eternal agencies to meet the changing needs of people and staff and relatives felt involved in the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (report published 5 July 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.