Archived: Prestige Nursing Shrewsbury

12 October 2011

During a routine inspection

People we spoke with were pleased with the care and support they received. Many comments were made about staff being kind and caring, helpful and friendly. People received information before they agreed to the service, had their needs assessed and were monitored closely by the staff involved with their care. People were treated as individuals and any changes to care communicated to the care workers speedily ensuring consistent care. One person commented 'I find the service exceptional and cannot fault it'.

See full summary of 12 October 2011 report See shortened summary of 12 October 2011 report