Archived: Rosslyn

Updated 30 April 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

This inspection was carried out by one inspector.

Service and service type:

Rosslyn is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The registered provider employed a manager who was registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the home is run and for the quality and safety of the care provided.

Notice of inspection:

This inspection was announced. We gave the manager a short period of notice because people who live there were often out at work or engaging in leisure activities. We wanted to be sure they were offered the opportunity to participate in the inspection.

What we did:

Before the inspection, the registered manager completed a Provider Information Return (PIR). This is a form that asks the registered provider to give some key information about the home, what the home does well and improvements they plan to make. The registered provider returned the PIR and we took this into account when we made our judgements in this report.

We reviewed other information that we held about the home such as notifications. These are events that happen in the home that the registered provider is required to tell us about.

We considered the last inspection report and information that had been sent to us by other agencies. We also had contact with commissioners who had a contract with the registered provider.

We spoke with five people who lived in the home and observed how staff interacted with them. We also spoke with the registered manager, the deputy manager and two of the care staff. Following the inspection visit we spoke with the registered provider's operations manager.

We looked at the care records for two people and we looked around the premises with two people who lived there. We also looked at records in relation to the management of the home such as quality assurance checks, staff training and recruitment records, safeguarding information and accidents and incidents information.

Updated 30 April 2019

About the service:

Rosslyn is a care home situated in the seaside town of Skegness, Lincolnshire. The home can accommodate up to 10 people who experience learning disabilities and/or autistic spectrum disorder. The accommodation is made up of two adjoining houses with each house being able to accommodate five people. On the day of the inspection 10 people were living in the home.

Rosslyn worked within the principles and values that underpin Registering the Right Support and other best practice guidance. This ensured that people could live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence.

People’s experience of using this service:

• Tailoring care and support to meet individual needs was at the heart of the service. Staff were flexible and creative in the way they supported people to overcome issues that may otherwise restrict their individual lifestyles.

• People were happy and comfortable living at Rosslyn. They were treated with care and thoughtfulness by staff who understood their needs, wishes and preferences in detail.

• People’s privacy and dignity was respected and they were supported to make their own decisions and choices wherever they were able to do so.

• Staff understood how to keep people safe whilst enabling them to develop their independence and achieve their life goals.

• People enjoyed a varied and active social life and were encouraged to follow their chosen interests.

• There was an open and inclusive culture within the home. People expressed their views and ideas and were fully involved in planning and reviewing their own care.

• Staff were well trained and supported to meet people’s individual needs.

• Systems for monitoring and improving quality and safety were maintained.

Rating at last inspection:

Rosslyn was last inspected on 13 July 2016 (report published 6 September 2016) and was rated as good overall with an outstanding rating for the responsive section of the report.

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

At this inspection we found the evidence continued to support a rating of good overall with an outstanding rating for the responsive section of the report. More information can be found in the 'Detailed Findings' below.

Follow up:

We will continue to monitor intelligence we receive about Rosslyn until we return to visit as per our reinspection programme. If any concerning information is received we may inspect sooner.