Archived: Littleport Grange

Updated 13 August 2016

We undertook an unannounced focused inspection of Littleport Grange on 20 July 2016 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was carried out because we had received concerns in relation to people not being safe and not receiving the care and support they required. We inspected the service against two of the five questions we ask about services: is the service safe and is the service effective.

Before our inspection we reviewed the information we held about the service including notifications the provider had sent us since our previous inspection. A notification is important information about particular events that occur at the service that the provider is required by law to tell us about. We contacted local authority commissioners and healthcare professionals that had contact with the service to obtain their views about the service.

During our inspection we spoke with four people who lived at Littleport Grange. We also talked with the registered manager, the deputy manager and two senior care assistants. We looked at the care records for three people. We also looked at records that related to health and safety. We looked at medication administration records (MARs). We observed how the staff supported people in the communal areas. Observations are a way of helping us understand the experience of people living in the home.

Updated 13 August 2016

Littleport Grange is registered to provide accommodation and non-nursing care for up to 59 people. There were 46 people living in the home at the time of the inspection. The building has three floors, a cinema room and a hairdressing salon and spa room.

We carried out an unannounced inspection on 21 August 2015 and we rated the home as good.. After the inspection we received concerns in relation to people being safe and receiving the care and support they require. As a result we undertook a focused inspection on 20 July 2016 to look into those concerns. This report only covers our findings in relation to those topics. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Littleport Grange on our website at www.cqc.org.uk”

At the time of the inspection there was a registered manager in place. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations

about how the service is run.

People were receiving their medicines as prescribed. Staff had completed training and assessments in the administration of mediation to ensure that they were competent. Risk assessments had been completed to ensure that, where possible and appropriate, risks to people were minimised. Staff were aware of the procedures to follow if they thought someone had suffered any harm.

The CQC is required by law to monitor the Mental Capacity Act (MCA) 2005, Deprivation of Liberty Safeguards (DoLS) and to report on what we find. The provider was acting in accordance with the requirements of the MCA including the DoLS. The provider could demonstrate how they supported people to make decisions about their care and the principles of the MCA were being followed.

There were enough staff on duty to ensure that people had their needs met in a timely manner. Staff received the support and training that they required to carry out their roles effectively.

People were provided with the food and drink that they chose and enjoyed. Relevant healthcare professionals had been involved to ensure that people received the support they needed with eating and drinking. People’s healthcare needs were being met and when required people had been referred to the relevant healthcare professionals.