Updated 2 May 2019
The inspection:
• We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
• One inspector carried out this inspection.
Service and service type:
• Wavelly House is a care home. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
• Wavelly House is registered to accommodate up to six people with mental health needs in an adapted house in a residential area of Basingstoke close to the town centre.
• At the time of our inspection the service did not have a manager registered with us. A registered manager is legally responsible with the provider for how the service is run and for the quality and safety of the care provided. The manager in post had started the process of applying to register.
Notice of inspection:
• Our inspection visit was unannounced.
• Inspection activity started on 27 March 2019. We returned on 1 April 2019 to speak with people who had been enjoying a group walk in the New Forest on the first day of the inspection.
What we did:
Before the inspection we looked at information we held about the service:
• We require providers to send us key information about their service, what they do well, and improvements they plan to make. We call this the Provider Information Return. This information helps support our inspections.
• The law requires providers to notify us of certain events that happen during the running of a service. We reviewed notifications received since the last inspection.
• We reviewed the previous inspection report.
During the inspection:
• We spoke with three people who used the service and one family member.
• We spoke with the manager and two staff members.
• We looked at the care records of two people and the medication records of four people.
• We looked at other records to do with the running of the service.