Updated 13 May 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 2 and 3 February 2016 and was announced. The inspection was carried out by one adult social care inspector. At the time of our inspection 13 people were receiving a service.
We reviewed the information about TRU Transitional Rehabilitation Unit held by the Care Quality Commission (CQC) such as previous inspection records and notifications we had received from the registered manager. Notifications are required to be sent by the registered provider and inform CQC of any significant events that affect the service or the people who use the service. We were provided with a PIR (providers information return). This is information which we asked the provider to send to us, to help us plan our inspection.
Before our inspection we spoke with the local authority’s safeguarding team and the contracts monitoring team to check if they had identified any concerns or issues on their monitoring visits to the service. No concerns or safeguarding referrals had been received.
During the inspection we went to the registered provider’s office and spoke with the registered manager and eight members of staff. We spoke with three of the people receiving a service at the office and visited two other people in their own homes. During the visits to people’s homes we were also able to speak with staff members who were supporting the people. All of the feedback we received was positive, from the people who received a service and from the members of staff.
We looked at the care records of four people who used the service, including their care plans, risk assessments and other records and documentation regarding their health needs and monitoring.
We looked at the files of four members of staff including recruitment, supervision and training provision. Other records checked included, audits, medication administration records (MAR), quality assurance monitoring survey questionnaires (received from people and their relatives) and policies and procedures including, safeguarding, whistleblowing and recruitment.