• Care Home
  • Care home

Cosin Lodge

Overall: Good read more about inspection ratings

Cambridge Avenue, Willington, Crook, County Durham, DL15 0PW (01388) 748702

Provided and run by:
Voyage 1 Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 4 December 2024

Date of assessment 9 January to 24 January 2025. Cosin Lodge is a care home providing accommodation and personal care to a maximum of 4 people with a learning disability and/or autism. There were 4 people living at the home when we visited. Only 3 people received personal care which is the regulated activity. This responsive assessment was carried out after concerns were received about safeguarding and culture. We found no concerns. Staff understood how to protect people from poor care and abuse and told us they had confidence in how any concerns would be managed. Managers were accessible, approachable and promoted a positive culture. At the last inspection the home was rated requires improvement, and we gave a recommendation about restrictive practices. At this assessment the rating has improved to good. The provider had implemented learning and demonstrated good practice around restrictions. People had choice, control and were supported in the least restrictive way. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence, and good access to local communities that most people take for granted. The service was meeting the underpinning principles of ‘Right support, Right care, Right culture’. Medicines were given safely. There were enough trained staff who worked with people to provide person-centred care. Systems supported people to have detailed assessments and support plans considered their needs and wishes. Staff had guidance about how to support people’s complex needs, such as around communication and anxiety. People were treated with kindness and compassion. Staff focused on improving people’s independence and outcomes and worked in partnership with relatives and professionals. Staff promoted equality and diversity and encouraged people to have full lives. There was a robust quality assurance system to assess the standards of care and continually improve.

People's experience of the service

Updated 4 December 2024

Some people could not directly tell us about their experience. We spent time with people and staff and observed interactions between them. Interactions were positive, with people appearing happy and settled in the company of staff. Staff communicated well with people and understood their needs. One person told us they had lived in the home for a long time and stated, “It’s excellent”.

A relative and an advocate gave positive feedback about the quality of people’s care. An advocate is someone who helps a person express their views. They told us they felt people were safe and were involved in planning their care as much as possible. People were given choices and asked for their consent. Where people lacked capacity, relatives told us they were involved in helping make decisions in people’s best interests. A relative and advocate also told us staff knew people well and were caring. This was reflected in our observations. We observed staff anticipating people’s needs and treating them with dignity and respect. Staff told us they believed people were happy in the home and some gave examples of how they promoted people’s independence and autonomy.