31 October 2013
During a routine inspection
Support plans had recently been improved and showed how people had been involved in writing how their own plans which described how people wanted their care and support to be provided to them.
The home made sure that people's nutritional needs were met and we saw the kitchen was well equipped and checked for safety. There was also a range of other checks in place to ensure the home was safe and well maintained.
There were enough staff on duty to meet the needs of the people living at Bewick House and we saw that staffing levels were about to be increased as there were plans for a new person to move into the service.