Ashfield (Skipton)

Updated 27 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 27 January 2021 and was announced.

Updated 27 February 2021

About the service

Ashfield (Skipton) is a residential care home providing accommodation and personal care for to up to 29 older people including people living with dementia. The home is arranged over two floors, the upper floor is accessible via a lift. People living with dementia have separate accommodation on the ground floor. At the time of our inspection there were 15 people living at the home.

People’s experience of using this service and what we found

People told us they received good care and felt safe. Staff were aware of how to care for people safely, however care plans and risk assessments did not always contain full information about how to manage health conditions and risk. Accidents and incidents were recorded. We recommended the provider review their accident and incident process to ensure records are updated following an occurrence.

The registered manager ensured safeguarding concerns were investigated and reported to the relevant authorities. Staff had been recruited safely. Arrangements were in place to ensure medicines were safely administered.

There were enough staff to meet people’s needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Peoples needs were fully assessed before they started using the service. Staff treated people with dignity and respect whilst encouraging and supporting people maintain independence as far as possible.

The provider had a complaints procedure in place. People were aware how to raise complaints, one person said, "If I have complaints they [staff] know how to straighten things up". The registered manager had an open-door policy and people knew how to raise any concerns. Since the last inspection quality assurance systems had improved and the provider had been carrying out an annual audit at the home.

People, relatives and professionals were all positive and complimentary about the home. Staff knew people well and treated people with kindness. People commented "Staff always offer to support me or give me privacy when needed".

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 26 June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.