13 August 2013
During a routine inspection
We reviewed the electronic care and treatment records for three young people. We found evidence that there were procedures in place to ensure their consent was gained in relation to the care and treatment provided for them.
We saw that care records clearly identified the needs of the person and included information on why they had accessed the service. Risk assessment information had also been documented in the records we looked at.
We found evidence that there were effective systems in place for the safe administration of medicines. Staff had consulted with their regional nurse lead to make improvements to their auditing and recording systems in relation to medicines management.
We found there were sufficient numbers of staff on duty to meet the needs of people during our inspection. We also found the service was constantly monitoring this, to improve access and meet the needs of young people in the local area.
We found that suitable arrangements were in place for identifying, receiving and handling complaints for people accessing Brook Blackburn.